The Framery at 1-800 Contacts (theframery.com) has a 4.7 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Wonderful experience ordering glasses from The Framery. Customer service was exceptional, the ordering process was easy and the selection of frames was outstanding. My glasses arrived quickly and everything was accurate with the fit being perfect for me.
My prescription includes progressive lenses and the placement was spot on.
I will definitely be ordering again.
Reply from The Framery at 1-800 Contacts2026-06-17
We are so pleased to hear you had such a wonderful experience with us. It's fantastic that our customer service, ordering process, frame selection, and the accuracy of your progressive lenses met your expectations. We appreciate your kind words and look forward to serving you again!
L
Lisa · 1 review · Verified · Experienced 2026-05-04 ·
★★★★★
Love them!
The shipping was fast and the fit is perfect.
Reply from The Framery at 1-800 Contacts2026-06-17
We are so glad the shipping was fast and the fit is perfect for you. We appreciate you!
I had a great experience with The Framery. Their customer service is incredibly efficient, attentive, and genuinely focused on helping customers….
I ordered a frame to try on, but unfortunately it wasn’t the right fit for my face shape. When I decided to exchange it for a different frame, the entire process was smooth, simple, and stress-free. The team was extremely helpful throughout the process and made everything much easier than I expected.
Reply from The Framery at 1-800 Contacts2026-06-17
We are so glad to hear you had such a positive experience with us, especially with the exchange process. We appreciate your feedback about our team's attentiveness and efficiency. Thank you for sharing!
J
John · 1 review · Verified · Experienced 2026-04-04 ·
★★★★★
Yeah - 1-800-Contacts
Easy to order and received the contacts and eyeglasses in a timely manner
Reply from The Framery at 1-800 Contacts2026-05-14
We're happy to hear your order was easy and delivered timely. Thank you for your positive feedback!
C
Christina · 1 review · Verified · Experienced 2026-04-03 ·
★★★★★
Loved the free shipping
Loved the free shipping. It came in 3 days time from when I placed order. Very caring customer service that guided me with my order. Love the contacts and love the beautiful frames that you have.
Reply from The Framery at 1-800 Contacts2026-05-14
We're so happy to hear you enjoyed the free shipping and quick delivery! We're also glad our customer service was helpful and that you love your new contacts and frames. Thank you for your wonderful feedback!
I received my glasses quickly, the ordering process was quick and easy, they were perfect. I like them a lot and will buy my next pair of glasses at The Framery. I got my contacts at 1-800 contacts too and that was also fast and easy.
Reply from The Framery at 1-800 Contacts2026-04-23
Yay!!! We're happy to hear that the ordering process was quick and easy, and that you received your glasses promptly. We appreciate your intention to purchase your next pair of glasses from us. We look forward to serving you again in the future!
