Thegolftrolleystore (thegolftrolleystore.co.uk) has a 4.7 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
I ordered a trolley over a month ago and it never arrived. We have proof that the delivery driver left it in front of my house, in the middle of the street (photo provided by DPD, who also made a mistake). After several emails, this company has never sent me a replacement trolley, even though I paid for a product with signature confirmation upon delivery! It's a disgrace and a scam: stay away!
Superb company to deal with...... Great communications and very speedy delivery, product arrived as described and at a very reasonable price. Would definitely use them again! Thanks Team
Rang and asked which screen to order for my S1 - excellent advice given - ordered at lunch time and arrived following morning ⭐ ⭐⭐⭐⭐
ordered a front wheel assembly for my CT6 on Thursday morning, and received it on the Friday, excellent service
I bought a powacaddy bag from the company and it was faulty. Communication via email was easy and quick. Alan provided an excellent service and sent a new bag out straight away. I highly recommend the Golf Trolley Store!
Spoke to Powerkaddy after a round of golf on Wednesday, following FX3 trolley problems. They identified the part which I ordered that afternoon from The Golf Trolley Store. New part arrived this morning (Friday) and was fitted by 12:30. Trolley 'as new' - great, prompt service!
Ordered a USB board for my Motocaddy on standard post, arrived next day and was the correct part at a great price
Ordered a Powakaddy FX3. Great price as they took my old trolley as a trade in and an additional 5% introductory discount. Very helpful prior to and after the purchase, including free pick up of my old trolley. Very happy and strongly recommend.
Ordered control switch for my Powercaddy C2i on Wednesday morning at 11.10 and it was delivered Thursday mid afternoon, that's what I call a first class service.
First class service The Golf Trolley Store. So happy with the new trolley and had excellent customer service from Alan.
I bought a Motocaddy 12V Lithium Extended battery and charger from the Golf Trolley Store and the seal on the battery failed after 49 weeks. The Golf Trolley Store was brilliant. They arranged for the battery to be collected by DPD on a day of my choice and sent out a brand new replacement, which I received within a week of contacting the store in the first place. They communicated very quickly and kept me informed along the way. Great service! I highly recommend TGTS if you want value for money and great customer service.
I needed a replacement rear golf trolley wheel urgently. This company were exceptional. The required wheel was in stock and at a very fair price. Postage was also very reasonable. To cap the transaction the goods were delivered the next day. You could not want for better. Well done
I recently bought a new electric trolley from the golf trolley store and have to say the service was brilliant. Firstly they gave me a price match so got 10% off. Delivery was free and very prompt. They then gave me a good price as a trade in for my old trolley which I packed up in the delivery box and was also collected free of charge. communication with Alan from stat to finish was spot on. 100% would recommend the golf trolley store😀😀👍👍
The customer service is fantastic. Alan very kindly offered me advice to fix an issue myself (very cheaply). He could have easily sold me a spare part but didn’t. It’s so difficult to find this human touch behind web shops! I will definitely be shopping here in the future. Just great.
Great price versus other sellers. Timely delivery, ordered pm 29/12/24, arrived 08:45 2/1/25, well packaged. Highly recommend this company.
The Golf trolley store charged me £4.75 for 4 minute phone call Do not phone this number unless you want a hefty phone bill Cheap trick, poor practice and plenty of other stores to do business with Disappointed
Hi Mike, I'm appalled to hear this, I had no idea the phone company were charging this ! We certainly didn't receive this money. I have refunded £4.75 to the card you used from your recent purchase from us, and we will be looking into a new provider. All the best, Alan
I bought a trolley from here and unfortunately had an issue where the trolley kept cutting out randomly. Alan was exceptionally helpful and provided great customer service. This is what you want when something goes wrong. I am very thankful to Alan and team for being so supportive to find a resolution.
I was hesitant buying from this store as the deal was cheapest around and there are relatively few reviews on the company. I shouldn’t have worried, as trolley arrived and no issues at all. Good communication from the company too. Happy customer.
I recently purchased a Motocaddy Cube push trolley through this company. As with any online purchase through a company I haven't used before there is always a little trepidation. However, the experience has been excellent, i had a couple of queries and they were dealt with very quickly by Alan via the online form on their site. I wouldn't hesitate in using them for future purchases. Thank you
Can recommend this store 100%. Value for money and after sales service excellent. Purchased a Motocaddy bag which arrived within a couple of days. A couple of months later I discovered a manufacturing fault. Contacted the company sent a couple of photos and within a couple of weeks received a new bag. Would have been sooner but they didn't have my colour.
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