The Graphic Edge (thegraphicedge.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.
Absolutely lazy customer service. Their rep, Kayla Girard, didn't even bother to help me find a specific style of hat I was looking for (I gave her the specs). She just sent me a link to the catalog. Geez, why didn't I think of that?
So my 7yr old son and I designed a sweatshirt he really wanted for Christmas. We used 2 colors and it was very simple. It was a town and the name of the town mascot, along with one logo of a baseball player. That was it. So I get a quote for $60 and I thought that's pretty expensive, but because I'm only ordering 1 shirt and they usually deal in bulk, okay I get it. So the next day I go to order and the price changed. Now it's $96.00...!!! I'm like, uhhhwtf. I call them and the rep says to me, "well you're only ordering 1, so it's pretty reasonable." I said, "have you ever been in a clothing store or gone to an outlet?" I mean seriously? 96.00 dollars for 1 sweatshirt with a very minimal design? I made the same sweatshirt on two other sites and they were both asking the same price....which was $60.00. So now I know I'm getting scammed. The price was 60 yesterday and today it's 96? No way! First of all, anyone would have to be out of there minds to pay that. Secondly, the rep said she would change the shipping option from UPS to USPS and I would have to pick it up at the post office and in the process, she would save me $3.00. So she says, "there, that's better." Lol. Don't do me any favors Graphic Edge....That's a slap in the face if you ask me. Now for anyone who thinks 96 is reasonable, then you must be rich.
Great place to shop online. Good deals and we'll worth the buy! I'm happy and will keep shopping here. My package's have always came in a reasonable time without incident. I highly recommend THE GRAPHIC EDGE...!
The Graphic Edge has always come through for me. Even have helped me cover up my mistakes and have always been very flexible to work with.
the sizes run a little bit smaller than others. but otherwise they are nice.
The products are good, however my sales rep was very hard to communicate with and there were a lot of mistakes made. I hope to have a better experience with future purchases or I will go elsewhere.
Thanks for leaving a review. Really sorry we let you down. Would you mind contacting me at [email protected] to provide some additional details so we can avoid this kind of thing in the future?
The customer service representatives were awesome. They were patient when working through the design for our organization, changes in apparel items and closing dates on the on-line store.
Great Job! We love your desi!gn services
Great Costumer Service...easy ordering process and great end result!
I've been very impressed with Garret and overall product and price.
Always an outstanding product, always received on time, never an issue with service!
Artwork done quickly and correctly. Shipped fast and Don did a great job of keeping in contact throughout the process.
Always treated right and get orders delivered in a very timely fashion.
The best customer service in the industry
Great product and quality customer service and support. I would recommend them to everyone :)
The design is great but the quality is not exactly what I wanted.
Please get in touch with us at [email protected] and let us know a little bit more about where the quality came up short so we can improve in the future.
Awesome fast work! HIGHLY RECOMMEND!!!!!!
always use them, quick returns and a great product.
Fast and dependable. Willing to work with coaches, sponsors and bookkeepers.
102 reviews matching