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Business Services

The Mailworks

100 reviews

5.0100 reviews
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About The Mailworks

Data updated
Website
themailworks.com
Category
Business Services
Location
United States · Albany
Status
Unclaimed
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Is The Mailworks legit?

The Mailworks (themailworks.com) has a 5.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-12.

What people say

D
David · 3 reviews · Verified ·

Great service

Great service. Dependable company. Reasonable pricing.

J
Jamie Wallace · 1 review · Verified ·

Sierra was amazing

Sierra was amazing, gave me detailed instructions and was very quick with responding back. Couldn’t be happier!

J
J. Chambers, Advertising Agenc · 1 review · Verified ·

Excellent Customer Service

The customer service staff were wonderful. I was doing a mailing with an invitation, outside envelope and enclosed card with a return envelope. It also included stuffing the envelopes and addressing. It was a little confusing as to how to place the order online so the representative walked me though. She also gave me pricing in advance and the final price was actually cheaper than quoted due to the final list. We saved over $1000 on this mailing over using a local printer in Northern Michigan. I would definitely use this company again! And they were super fast too.

D
Daniel D · 6 reviews · Verified ·

An absolutely great service

An absolutely great service. So happy that I found them

P
Providence Sommers · 1 review · Verified ·

Always very easy to work with and great…

Always very easy to work with and great quality. I had a small issue on my last order and it was resolved quickly. Appreciate the fair pricing and excellent quality.

c
customer · 1 review · Verified ·

Amazing service

Amazing service, detail oriented staff and flawless execution. Noticed their own mistake and reached out to address it to my satisfaction before the order ever even shipped. Thank you! Wish Print & Ship were not being discontinued!

L
Larry Dibbert · 1 review ·

This mailing was delivered on schedule…

This mailing was delivered on schedule and without error. They always seem to be on top of things. Thank you very much!

C
Chris DiStefano · 3 reviews · Verified ·

Always a great experience with the…

Always a great experience with the Mailworks, in particular Mia Murphy. Our requests are always handled with the utmost professionalism and care.

S
Steven C · 3 reviews · Verified ·

This is a wonderful company to work…

This is a wonderful company to work with for bulk mailers. Very communicative and easy to work with. They have many options for the type of mailers you want to send out. We will continue to use Mailworks well into the future. 5 out of 5 stars!

R
Risco · 1 review · Verified ·

Great communication for projects

Great communication for projects. Outstanding service.

M
Mike Kinney Parkland Civic Association · 2 reviews · Verified ·

Great Service

Stacey and Sierra were very professional and very helpful

S
Samantha Peck · 1 review · Verified ·

Impressed!

Fast and efficient service with amazing turn-around time, very helpful customer service (Sierra is amazing) willing to offer guidance and answer questions. They even went through the effort to find us a reduced shipping price. Can't wait to get our newsletters!

M
Marianne Senneca · 4 reviews · Verified ·

We love the Mailworks!

We love The Mailworks! Great communication and service, and you cannot beat the quality. The Mailworks is our go-to print specialist!

L
LuAnn Novotny · 3 reviews · Verified ·

Always a pleasure to work with

P
Patrick Donnelly · 1 review · Verified ·

Loved working with Sierra

Loved working with Sierra. She's timely and made me feel like a priority.

S
Sara Boivin · 1 review · Verified ·

We love working with Mailworks at Siena!

T
Tina Harmuth · 3 reviews · Verified ·

Mailworks has great customer service

Mailworks is very responsive and helpful. There was an issue with the availability of the envelopes I'd chosen, and they contacted me immediately with choices for how to proceed. I appreciated their candor and the swiftness of their response. I really recommend this service. The products come out looking lovely and professional, and the interactions are friendly, thorough, and concise.

N
Nicole Heimroth · 1 review · Verified ·

My save the dates are absolutely…

My save the dates are absolutely beautiful. They did an awesome job and everyone loves them!!

C
Commerce Realty Group · 2 reviews · Verified ·

sierra is very attentive and answers…

sierra is very attentive and answers ALL of my questions! I also get design advice from her and she makes everything so easy!

H
Heather Shafts · 1 review · Verified ·

Holiday Cards

Our designer was very responsive and our order was made quickly. We are extremely happy with how our holiday cards came out!