For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

TheNoteBags

Claimed

103 reviews

4.6103 reviews
Write a review

About TheNoteBags

Data updated
Website
thenotebags.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (7/7)
Do you own TheNoteBags? Claim this profile for free and start replying to reviews.

About this business

Welcome to TheNoteBags, a haven for bookworms who love to flaunt their literary obsession with pride! Our store specializes in handcrafted leather handbags that are inspired by classic literature and can be personalized with your name, making them a unique addition to your wardrobe.Each of our handbags is carefully designed with intricate details that are inspired by popular books and their characters. Whether you're a fan of Harry Potter, Jane Austen, or The Great Gatsby, we have a bag that will transport you to the world of your favorite novel.Our bags are made with the highest quality leather, ensuring durability and longevity. They are available in a variety of sizes, shapes, and styles, so you can choose one that suits your personality and your reading preferences.At TheNoteBags, we understand the importance of personalization, and that's why we offer a free service where you can add your name or initials to your bag. This not only makes your bag unique but also helps to prevent mix-ups with your book club buddies.So, whether you're browsing through our collection online or visiting our store in person, we guarantee that you'll find a bag that speaks to your inner bookworm. Shop with us today and take your love for literature to the next level!

Written by the business, not verified by us.

Is TheNoteBags legit?

TheNoteBags (thenotebags.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the items feature truly stunning, creative artwork and are wonderfully crafted from durable, sturdy materials that consistently exceed expectations. People also deeply appreciate the incredibly helpful customer support team and the constant, highly informative updates provided throughout the entire ordering and shipping journey. Some reviewers were not happy with certain items, noting that specific printed graphics appeared somewhat blurry or lacked crisp, clean details. A few other people also felt that delivery took way too long or experienced frustrating delays before packages finally arrived at their destinations.

Auto-generated from all reviews of this business. For reference only.

What people say

Yevonna GrahamUnited States · 1 review · Experienced 2026-01-20 ·

Love my bag!!

The products are fantastic quality. They look amazing. And the customer support team has gone above and beyond.

Reply from TheNoteBags2026-01-25

Thank you for your wonderful feedback, Yevonna! We're thrilled that you love your bag and appreciate the fantastic quality. Your recognition of our customer support team going above and beyond means so much to us. We're dedicated to providing exceptional service alongside our products. Thank you for taking the time to share your positive experience!

L
Linda WUnited States · 2 reviews · Experienced 2026-01-23 ·

Fun purses, great experience from start to finish

Shipping was a bit slow, but the support team was more than ready to help out - that was so appreciated! The purse and wallet are fantastic. I bought one set for myself and one set for a present for a friend. These are really fun and nicely made.

Reply from TheNoteBags2026-01-24

Thank you for your wonderful feedback, Linda! We appreciate your patience with the shipping and are glad our support team could help along the way. We're thrilled you loved both sets enough to keep one and share one with a friend. Your recognition of the quality and fun designs means a lot to us. Thank you for choosing TheNoteBags for both yourself and your gift!

K
Kimberly SmithUnited States · 4 reviews · Experienced 2026-01-19 ·

I purchased a bag and matching wallet

I purchased a bag and matching wallet. GREAT PURCHASE! Made very well and the detail is beautiful! I purchased for my daughter for her Bday. Will be purchasing for myself as well! :)

Reply from TheNoteBags2026-01-22

Thank you for your wonderful feedback, Kimberly! We're thrilled that you're so pleased with the quality and beautiful detail of the bag and matching wallet. Your daughter is lucky to have such a thoughtful birthday gift! We're especially excited that you loved them enough to plan a purchase for yourself too. Thank you for choosing TheNoteBags for both your daughter and yourself!

S
Stacey FeltesUnited States · 2 reviews · Experienced 2026-01-21 ·

The whole process was easy

The whole process of ordering my note bag was easy. I appreciate that the hardest part was choosing which design I wanted. I absolutely love my note bag! It’s actually a little bigger than I anticipated, which not a bad thing. I’m looking forward to using it as soon as possible.

Reply from TheNoteBags2026-01-22

Thank you, Stacey! We're thrilled you love your note bag and that the extra room is a pleasant surprise. Your appreciation of our easy ordering process and design variety means a lot to us. Enjoy using your new literary companion!

C
Cori LeachUnited States · 1 review · Experienced 2026-01-19 ·

Exceeded expectations

Typically, when I make purchases from ads on Facebook I try not to set my expectations very high. It's always a hit or miss. However, The Note Bags exceeded all expectations. Not only is my handbag and wallet beautifully crafted, but it arrived in a timely manner. But what pleased me the most was having the customer care team reach out to me to make sure I received my items and that I loved them. I love the design and quality and am so pleased with my purchase. They definitely get a 10 out of 10 from me. I will definitely be purchasing from them again!

Reply from TheNoteBags2026-01-21

Thank you for this wonderful review, Cori! We understand the skepticism that comes with Facebook ads - there's always that moment of "will this be worth it?" We're thrilled that we not only met but exceeded your expectations with both the craftsmanship and timely delivery. Your recognition of our customer care team's personal follow-up is especially meaningful - we believe checking in shows we genuinely care about your satisfaction beyond just making a sale. A 10 out of 10 rating is the ultimate compliment! Thank you for taking a chance on us and for planning to shop with us again. We look forward to creating more beautiful pieces for you!

A
A SecordCanada · 3 reviews · Experienced 2026-01-21 ·

The wallet is perfect!!!

The wallet is perfect!!!! Exactly what was shown in the pictures! I love love LOVE it!

Reply from TheNoteBags2026-01-21

Thank you for your enthusiastic feedback, A Secord! We're thrilled that your wallet is exactly what you expected and that you love it so much. Your excitement is contagious and absolutely makes our day! Thank you for taking the time to share your joy with us!

N
Naomi MagnusUnited States · 1 review · Experienced 2026-01-19 ·

My beautiful dragon bag.

The package came on time. The handbag is beautiful. I received a lovely follow up email from the company.

Reply from TheNoteBags2026-01-20

Thank you for your lovely feedback, Naomi! We're delighted that your beautiful dragon bag arrived on time and met your expectations. Your appreciation of our follow-up communication means a lot to our team. We believe in staying connected with our customers even after delivery. Thank you for choosing TheNoteBags and for taking the time to share your positive experience!

N
N.A.United States · 1 review · Experienced 2026-01-19 ·

Nice, but not really worth the money

The bag itself is a nice bag. The photos make it look like it's stitched with a couple different pieces. It's not. The design is 100% pressed on. I asked & paid for premium leather, and to be honest, I don't know if that's what I received. I requested a zipper for my tote bag and received a double zipper - heads at both ends of the zipper. One would suffice. The lining of the tote, while nice, should have been tucked under the edge of the leather at the opening of the bag, it is not. It's not something I'll likely look to purchase again.

Reply from TheNoteBags2026-01-21

Thank you for your detailed feedback, N.A. We appreciate your honest assessment and understand your concerns about value. To clarify, the decorative stitching elements visible in our product photos are part of the printed design, not actual stitching. We apologize if this wasn't clear in our product descriptions. Regarding the premium leather, we take material quality seriously. If you have concerns about whether you received what you ordered and paid for, please contact [email protected] with your order details so we can verify and address this. The double zipper design allows the bag to open from either direction for easier access. We understand this may be more than needed for some customers' preferences. Your observation about the lining finishing is valuable feedback for our quality control team. Thank you for taking the time to provide such specific details about your experience. This helps us improve both our product descriptions and construction standards.

Christine MillerUnited States · 1 review · Experienced 2026-01-18 ·

Really easy to order and customize

Really easy to order and customize. Beat the expected delivery date, even with standard shipping. The tote and wallet are adorable. I can’t wait to show them off.

Reply from TheNoteBags2026-01-19

Thank you for your wonderful feedback, Christine! We're thrilled that your tote and wallet arrived earlier than expected with standard shipping. Your appreciation of our easy ordering and customization process means a lot to us. We can't wait for you to show off your adorable new bookish accessories! Thank you for taking the time to share your positive experience with TheNoteBags!

Mary HamiltonUnited States · 1 review · Experienced 2026-01-18 ·

It was a great experience because they…

It was a great experience because they let you know where your bag was every step of the way.

Reply from TheNoteBags2026-01-18

Thank you for your feedback, Mary! We're delighted that our step-by-step updates made your experience great. Keeping customers informed throughout the journey is important to us, and we're glad it provided you with peace of mind. Thank you for taking the time to share your positive experience!

Cherie BockUnited States · 1 review · Experienced 2025-12-17 ·

I could not be more delighted

I could not be more delighted. The bag’s colors are as vivid as I saw online. It is sturdy as well as beautiful. It does have a bit of heft—NOT shoddy, cheap materials. It has GRAVITAS! I purchased the medium sized handbag, and I had checked the measurements prior to ordering to make sure it could fit what I carry, and it is TRUE TO SIZE. I also bought a wallet for my daughter and I cannot wait for her reaction—it is GORGEOUS.

Reply from TheNoteBags2026-01-19

Thank you for this delightful review, Cherie! Your description of "GRAVITAS" perfectly captures what we aim for - bags that have substance, presence, and staying power. We love that you did your homework on measurements and found the medium handbag to be exactly true to size. There's something wonderful about a bag that holds everything you need while looking absolutely beautiful doing it. Those vivid colors that translate perfectly from screen to reality? That's the authenticity we strive for. And now comes the best part - watching your daughter's face when she sees that gorgeous wallet. We can feel your anticipation through your words, and we're honored to be part of that gift-giving moment. Thank you for such an enthusiastic and detailed review. Your capital letters say it all!

Sue McCoonUnited States · 1 review · Experienced 2026-01-17 ·

Awesome

Communication was great told me it was shipped audit came earlier then expected and the product is great

Reply from TheNoteBags2026-01-17

Thank you for your wonderful feedback, Sue! We're thrilled that your order arrived earlier than expected and that you're pleased with the product. Your appreciation of our communication throughout the process means a lot to us. We strive to keep customers informed every step of the way. Thank you for taking the time to share your awesome experience with TheNoteBags!

Stephanie NelsonUnited States · 1 review · Experienced 2026-01-16 ·

My ACTUAL personal bag

It was beautiful and so perfect. The bag seems to be well made and it's the perfect size for me.

Reply from TheNoteBags2026-01-16

Thank you for your wonderful feedback, Stephanie! We're thrilled that your bag feels truly personal and perfect for you. Your appreciation of both the beauty and quality craftsmanship, plus finding exactly the right size, is everything we hope for when creating these pieces. There's nothing better than knowing you've found a bag that feels authentically yours. Thank you for taking the time to share your positive experience!

K
Kylie LeeAustralia · 3 reviews · Experienced 2026-01-15 ·

Perfection

I received my bag today and couldn’t be happier. The bag is actually better than I thought. Thank you so much.

Reply from TheNoteBags2026-01-15

Thank you for your wonderful feedback, Kylie! We're thrilled that your bag exceeded your expectations. Your happiness with the quality and design is exactly what we strive for with every piece we create. Thank you for taking the time to share your excitement with us!

M
MaryUnited States · 5 reviews · Experienced 2026-01-14 ·

Love the quotes on the bags and that…

Love the quotes on the bags and that they are personalized on both sides.

Reply from TheNoteBags2026-01-15

Thank you for your lovely feedback, Mary! There's something special about a bag that tells your story from every angle - whichever way you turn, your name and your chosen words announce to the world: "I am a reader, and I'm proud of it." These quotes aren't just printed on leather; they're declarations of identity. Front or back, your bag speaks the language of book lovers everywhere, celebrating the joy of reading with every step you take. Thank you for letting us create such a personal literary companion for you!

W
Wendy OwenAustralia · 1 review · Experienced 2026-01-16 ·

Totally successful purchase

The communication during the whole process was outstanding. I was able to see the tracking of my parcel in real time, which was fantastic, especially as I live in Australia. I am so impressed with the quality of both my purse & my handbag. I love my handbag as it's predominently blue in colour & blue is my ultimate favourite colour. Just wish my purse was the same design as my handbag so they match, but that's ok. Leaves me open to potentially purchasing another handbag that will match my purse. Thank-you for a wonderful experience from start to finish.

Reply from TheNoteBags2026-01-16

Thank you for this wonderful review, Wendy! Your parcel's journey across the ocean from our hands to yours in Australia is always a story we love to follow - watching it travel thousands of miles, knowing that anticipation grows with each tracking update. We're delighted that your beloved blue handbag arrived as the perfect match for your favorite color. Blue, the color of endless skies and open seas, now carries your books and stories wherever you go. As for your purse and handbag not quite matching - we love how you've turned this into an opportunity rather than a disappointment! You've already written the next chapter: another handbag to complete the set. That's the spirit of a true collector! Thank you for trusting us with such a long-distance order and for sharing this fantastic experience from start to finish!

Terri MeyerUnited States · 1 review · Experienced 2026-01-10 ·

I absolutley love my tote and wallet

I absolutley love my tote and wallet. Very nice product. My mom is ordering one too!

Reply from TheNoteBags2026-01-13

Thank you for your wonderful feedback, Terri! We're thrilled that you absolutely love your tote and wallet. It's especially exciting to hear that your mom is ordering one too - there's nothing better than sharing the joy of our bookish accessories with family. Thank you for the recommendation and for choosing TheNoteBags!

K
Kelly-Anne ByrneAustralia · 4 reviews · Experienced 2026-01-09 ·

Form and Fashion - I love the awesome designs AND the…

I love the awesome designs AND the awesome customer service! In a world where queries are often unanswered or dismissed, it is fantastic to come across a company that cares and takes pride in their work. This is my second bag from The Notebags - beautiful artwork, well made sturdy composition and a fun fashion accessory! Who knew someone like me who uses their handbag to death before buying a new one, would be inspired to buy a second bag. Thanks The Notebags

Reply from TheNoteBags2026-01-11

Thank you for this beautiful review, Kelly-Anne! Your journey from "one bag until it dies" to "inspired to buy a second" is the ultimate compliment - you've broken your own rule because something resonated deeply. In a world where messages disappear into automated responses and customer care feels like an afterthought, we believe every query deserves a real answer from someone who genuinely cares. Your recognition of this means everything to our team. From your first bag to your second, you've trusted us to create pieces that are both functional companions and expressions of your literary passion. The fact that these bags inspired you to expand your collection rather than wait years for a replacement? That's the story we hoped to write. Thank you for being part of our journey and allowing us to be part of yours!

H
HappyUnited States · 2 reviews · Experienced 2026-01-06 ·

Excellent

Excellent! the items are beautiful, vivid. The customer service is exceptional

Reply from TheNoteBags2026-01-07

Thank you for your wonderful feedback! We're thrilled that you find the items beautiful and vivid. Your recognition of our exceptional customer service means so much to our team. We put our hearts into both creating quality products and ensuring every customer feels valued. Thank you for taking the time to share your excellent experience with TheNoteBags!

C
CathrineUnited States · 1 review · Experienced 2025-12-09 ·

I didn't put the wallets in my cart but…

I didn't put the wallets in my cart but customer service team got me my wallets. They were super nice and helpful. The statement to add your wallets to the cart should also be in bold big letters when you add your bag to the cart. Also on the shopping cart page a note "Did you include your free wallet". The current notification is too small and easy to miss.

Reply from TheNoteBags2026-01-08

Thank you for sharing your experience, Cathrine! Your story perfectly illustrates why our customer service team exists - to catch those moments when the checkout process moves too quickly and important details slip through. We're grateful they could rescue your wallets and turn what could have been a frustrating discovery into a positive resolution. But you're absolutely right - our job isn't just to fix problems, it's to prevent them from happening in the first place. Your suggestions about bold, big letters and a shopping cart reminder are exactly the kind of feedback that helps us improve the journey for everyone who comes after you. We're taking these ideas seriously because you shouldn't need a rescue team when the signposts should have been clearer from the start. Thank you for both your patience and your thoughtful recommendations!

People also looked at