The Parking Spot (theparkingspot.com) has a 5.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
The pickup and drop off have been much better the past couple of years. There have only been a couple of times that we have had to wait more than 10 minutes for either shuttle. I had an issue with my reservation and payment upon leaving at the end of our trip. (It said that we parked in the wrong area and had to pay a balance of $104. This was incorrect because I parked where I was instructed in the covered parking area and I explained this to the attendant.) The attendant at the exit had it resolved in about 1 minute and we were headed home. Thank you! See you next month!
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Adam Roth · 1 review · Experienced 2026-07-31 ·
★★★★★
Very reliable
Very reliable, clean and safe ! Love that the shuttles cruise around like every 5-7 minutes !!!!!!
K
Karen · 3 reviews · Experienced 2026-07-31 ·
★★★★★
So easy
So easy. We parked, got picked up immediately and taken to airport. Landed 2 weeks later. Got picked up immediately and taken to our car. It could not have been easier. The only hitch was the machine would not take our credit card at 1:30 in the morning as we were headed home. Luckily,there was a live person there with a big smile and took care of the card quickly. We were rewarded with 2 ice cold bottles of water. We will so so so use them again!
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Diana · 2 reviews · Experienced 2026-07-25 ·
★★★★★
Very convenient for our family
Very convenient for our family, never had issues with the car, the shuttles are where we need them in seconds!!! The personnel is very kind and knowledgeable… just very, very good experience with this self parking service. We used it for both international and domestic flights! Love it and we will always use it when flying out of Newark!
Excellent customer service. Their drivers are personable and always eager to help lift luggage. I also like this facility as it’s closer to the airport than some of the other ones. I’ve always had a positive experience using this facility multiple times this year.
J
Jay Duarte · 1 review · Experienced 2026-07-17 ·
★★★★★
THEY ARE THE BEST IN THE PARKING SPOT
GREAT DRIVERS, GREAT CUSTOMER SERVICE AND THE DRIVERS ARE VERY HELFULL
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- -Sherri · 3 reviews · Experienced 2026-07-25 ·
★★★★★
You pick us up right away and bring us…
You pick us up right away and bring us back to our car right away and you guys work hard and do a good job
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Michelle · 2 reviews · Experienced 2026-07-25 ·
★★★★★
great service and short waits.
J
Jennifer · 6 reviews · Experienced 2026-07-29 ·
★★★★★
I always have a positive experience…
I always have a positive experience with The Parking Spot. The staff is consistently friendly and helpful, and the airport shuttle service is prompt and convenient. Making a reservation is easy, and both drop-off and pickup are handled efficiently. I also appreciate knowing that my vehicle is parked in a safe, well-managed location while I’m away. The Parking Spot makes airport travel much less stressful, and I would gladly recommend it to others.
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Doreen · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Drivers are friendly and helpful with…
Drivers are friendly and helpful with loading luggage. Pick up and drop off is seamless and on time.
H
H Matas · 1 review · Experienced 2026-07-27 ·
★★★★★
Convenient and Quick
Very quick, straightforward and easy to park. Staff were friendlyand helpful.
We enjoy parking underneath the roofed in area. It was great to have a parking discount offering while on our trip!.
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customer · 2 reviews · Experienced 2026-07-28 ·
★★★★★
I had to unexpectedly increase my stay…
I had to unexpectedly increase my stay and it was easy to do so on the app.
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D C · 1 review · Experienced 2026-07-21 ·
★★★★★
Great Parking Option at PHL
We liked every aspect of our experience - we had a great, covered parking spot, the staff with whom we interacted were personable and professional, we were picked-up and dropped-off at our car, and we found the price very reasonable. We like that we can reserve a spot ahead of time, so no need to worry about finding an open spot. Next time we fly, we plan to use the Parking Spot again AND we have encouraged our friends to use you, too. Thank you.
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Barbara Cothran · 1 review · Experienced 2026-07-25 ·
★★★★★
I had an issue with my reservation but…
I had an issue with my reservation but Stanley resolved my issue in a professional manner.
It is easy to book online and the parking lot is usually clean and safe. I find this service to be very convenient when I travel and cheaper than using a ride share service.
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Ben Buben · 4 reviews · Experienced 2026-07-27 ·
★★★★★
The Only Part of Newark Airport That…
The Only Part of Newark Airport That Doesn’t Raise My Blood Pressure
Flying out of Newark usually feels like participating in a government-sponsored escape room. The Parking Spot valet service, however, is the one part of the experience that actually makes sense.
I pull in, hand over my keys, and suddenly feel like a minor celebrity—even though I’m wearing sweatpants and dragging a suitcase that sounds like a shopping cart with a bad wheel. The staff is always friendly, the shuttle gets me to the airport quickly, and when I return exhausted, dehydrated, and questioning every decision that led me to air travel, my car is ready.
No wandering through a giant parking lot pressing the panic button. No trying to remember whether I parked in Section 14B or another ZIP code. No family arguments while dragging luggage through traffic. Just hand them the ticket, collect the car, and escape Newark before it realizes you’re still there.
The valet service is convenient, reliable, and worth every penny. If The Parking Spot could also valet me through TSA and place me directly into a first-class seat, I would give them six stars.
Huge shoutout to Park and Fly for making my trip completely stress-free! The shuttle was fast, the staff was friendly, and my car was right where I left it when I landed. Seamless service from start to finish—will definitely be using them again.
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Kansas Ed · 1 review · Experienced 2026-07-21 ·
★★★★★
Great Service
The drivers were great, and the pricing is reasonable!