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Events & Entertainment

The Picturalist

22 reviews

4.922 reviews
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About The Picturalist

Data updated
Website
thepicturalist.com
Category
Events & Entertainment
Location
United States · High Point NC
Status
Unclaimed
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Is The Picturalist legit?

The Picturalist (thepicturalist.com) has a 4.9 out of 5 rating on OK.one, based on 22 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

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Brian Cusick · 4 reviews · Verified · Experienced 2024-12-12 ·

Great service and the delivery was…

Great service and the delivery was damage free. The artwork looks amazing in our home

Reply from The Picturalist2025-01-14

Thank you very much much Brian, our team is thrilled you love the artwork you picked. Enjoy it!

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Nina A · 3 reviews · Verified · Experienced 2024-05-06 ·

Stunning image on very high quality…

Stunning image on very high quality paper. Great customer service and quick deliveries.

Reply from The Picturalist2024-06-11

Thank you very much Nina! Always a pleasure.

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Ajda · 5 reviews · Verified · Experienced 2023-10-25 ·

Excellent customer servicing from…

Excellent customer servicing from beginning to end and follow thru! Advised me on my selections, sizes and framing options, otherwise I was lost. The out come is perfect!!

Reply from The Picturalist2023-11-23

Thank you Ajda! It was a pleasure to work with you. Zack

S
Sandra Wheeler · 1 review · Verified · Experienced 2023-10-13 ·

Great customer service

Great customer service. Prints are gorgeous!

Reply from The Picturalist2023-11-11

Thank you so much Sandra! Am so glad you loved them 😊. Zack

J
Jessica Kelly · 1 review · Verified · Experienced 2023-09-14 ·

Some of the best customer service I…

Some of the best customer service I have had in years! Very quick and answered all my questions!

Reply from The Picturalist2023-10-12

Thank you so much Jessica! It was a pleasure. Zack

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SM · 1 review · Verified · Experienced 2023-08-28 ·

Order was correct and well packaged

Order was correct and well packaged, easy transaction.

Reply from The Picturalist2023-09-26

Thank you so much Sam! We're happy to hear you're satisfied. Zack.

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Lilly Correa · 1 review · Verified · Experienced 2023-07-12 ·

Great company to work with

Great company to work with. Always quick to give us responds with pricing, orders always quick and on time. Roy that works with us is superb. He researches all our art requests whether it is in the live or not.

Reply from The Picturalist2023-08-09

Thank you so much Lily! Always a pleasure to work with you and your team. Roy

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Linda · 1 review · Verified · Experienced 2023-01-10 ·

Great service

Production time is 10-12 days! Customer service was very helpful and true to their word.

Reply from The Picturalist2023-01-20

Thank you very much Linda, very glad you liked our service! Zack.

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Anita Abrams Accetra Arts Ltd · 2 reviews · Verified ·

Efficient

Quick, and efficient., high quality products.

Reply from The Picturalist2022-01-04

Thank you very much Anita for your review! Zack

F
FutursTalents Consulting · 1 review · Verified ·

It took 2 weeks to get my parcel

It took less than 11 days to get my parcel. The quality is very good in our new offices and the team is very happy with it.

Reply from The Picturalist2021-10-26

We are very happy you got your artwork as promised and on time. Thank you for your business. Please share a photo of the artwork in your office so we can post it on social media!

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Sammy Jo Kerr · 26 reviews ·

the process of my artwork was good and…

the process of my artwork was good and brilliant!! keep up!!

Reply from The Picturalist2021-09-15

Thank you!

D
Denise Tijerina · 3 reviews · Verified ·

Very pleased with my artwork

Very pleased with my artwork! It’s a beautiful high quality piece. Service was smooth and great!

Reply from The Picturalist2021-08-05

Thank you so much for taking the time to leave your review! I am thrilled you you love it! Roy The Picturalist www.thepicturalist.com

D
Darrell Stallcup · 1 review · Verified ·

Love our new art

Love our new art! Might want to look into a new carrier though. My box was badly damaged but luckily the art inside was fine. I just got lucky but was nervous. It looks great & really like our new piece!

Reply from The Picturalist2021-07-22

Thank you very much for your review Darrell! We are happy the artwork was intact. We will follow-up with the shipping company to see why the box was damaged. Enjoy your piece. Please send us a picture of it on your wall so we feature it on our instagram account. Thank you, Zack

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Rollande Vachon · 2 reviews · Verified ·

Excellent service!

Reply from The Picturalist2021-04-17

Thank you very much for your review, we really appreciate it!

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Brook Cosby · 1 review · Verified ·

I couldn't be happier with the…

I couldn't be happier with the photograph I received. The image is beautiful and the frame quality is excellent. And the customer service from The Picturalist is outstanding -- very kind and attentive. I wish I had more wall space for more pieces!

Reply from The Picturalist2021-02-03

Thank you Brook! We are very happy for you. Thank you so much for choosing The Picturalist! Zack | The Picturalist | Client Experience Specialist

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Sylvie Valade · 2 reviews · Verified ·

Perfect

Perfect. 100% SATISFIED. Thank you!

Reply from The Picturalist2020-12-27

Thank you very much for your review Sylvie, we are very happy you liked your purchase with us!

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Lisa White · 1 review · Verified ·

Beautiful painting

Beautiful painting, so beautiful I purchased 2. Zach was very helpful in choice and how to place painting. I will be a regular customer and recommend them.

Reply from The Picturalist2020-06-18

Thank you very much for your review Lisa! We are very glad you liked it! Zack.

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Marie Josée Cousineau | Pammax Design Inc. · 2 reviews · Verified ·

I'm surprised to receive this survey

I'm surprised to receive this survey, My order is not in, yet! As a Montreal based client, it wasn't clear to me that I was paying in US dollars. On the website, the delivery costs were very expensive, I had to chat, to get a fare price. I was surprised also, to have to pay the import fees after my purchase. As a design firm that would like to specify your products, it gets very complicated and on top of it, it is costing us more than what was mentionned at purchase time.

Reply from The Picturalist2020-06-18

Dear Marie-Josee, We are sorry about the early survey. This survey is automatically sent after 10 days. Under Covid 19 times, our delivery, as shown in our website is now 10 business days plus shipping. We are sure you will like your artwork when you receive it. On our website you have the choice of selecting the currency on the top right screen and select Canadian dollars. Our prices don't include import charges since we are a US based company. If it is easier for you you can always send a PO and we will quote in CAN$. The Picturalist has been very fortunate to continue operations during Covid and we hope to resume 4 to 7 day delivery very soon. Have a great day, Alex Client Experience Specialist The Picturalist

c
customer · 1 review · Verified ·

The photo is beautiful

The photo is beautiful, I would have liked a more substantial frame.

A
Audrey S. · 1 review · Verified ·

Very responsive and professional

Very responsive and professional. The images and framing were beautiful!

Reply from The Picturalist2020-03-12

Thank you very much for your feedback, we are thrilled you loved your artwork!