Great experience
Great experience, item was a good price and was shipped to me in very timely fashion. No complaints.
About The Solist
Data updated- Website
- thesolist.com
- Category
- Shopping & Fashion
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 0% (0/3)
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Is The Solist legit?
The Solist (thesolist.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Easy online purchasing
Easy online purchasing - great price for designer jewelry and fast shipping
Excellent Corum Leap Second watch.
Great experiences with Solist
It's not a first purchase from Solist. Jewelry always was statement pieces but with reasonable prices! My wife always was happy with my choices!
The Shinola watch I purchased was…
The Shinola watch I purchased was perfect. I appreciate the delivery updates-it was a period of bad weather, so updates kept me from fretting.
The Solist is a BEST!
The Solist is a reputable seller of top notch, premium-name brand merchandise. Their prices are always fair and well received. Consistently prompt delivery, too. This is the merchant to buy from. I have never been disappointed when doing business with The Solist.
Great website
I've bought some beautiful pieces at good prices!
Overall an 11 out of 10 experience!
The product, customer support, quick shipping and entire experience really exceeded my expectations!
Customer service
The full experience- finding my Conquest
The full experience- search, selection, shipping, and delivery was great. I have been searching for the discontinued Conquest for a while. The watch I purchased is in excellent condition. I have no regrets about the purchase. The Soloist’s communication was excellent. I was able to track my purchase from shipping label creation to delivery at my door. I am happy with the transaction and will use this service to shop for future purchases. Regards, Tony
Good Experience But Need Transparency
I ordered a Tag Heuer watch from this website and was super happy with the price and the purchase experience, however when I got the watch delivered I also got a big bill for custom tax. I reloaded that they have delivered the watch from outside the EU. Now I don't mind ordering things fork outside EU when I want/ need but I'm sure no one wants surprise tax. At the end they offered to pay half of that tax and I was happy enough to meet that gap but there should be more transparency and probably even a highlight saying that the package will get a custom fee. I know it's probably all there in the fine prints but just be more transparent at the checkout from where you'll be sending the items and let buyer decide if they want to still order it. I'll still go with a 5 star review because at the end of the day they owned up to it and offered to pay half fee. I probably won't be shopping again with them though as any savings advertised by them goes away with the customs.
Greek jewelry
I love ordering my jewelry from here.always high quality,and impressive.
why does "free shipping" cost $12?
product was fine. But the ordering part terrible. There was a countdown clock for Christmas delivery at the top of the page. I had a day plus to get the order in. So I did. And noticed that the "free shipping" was charging me $12. I assumed that was to ensure delivery by Christmas. It did not. It came wll past Christmas.
Wonderful customer service from Natalia…
Wonderful customer service from Natalia and I couldn’t be happier with my ring purchase!
Item was as described
Item was as described. I received it next day. Email communication on ETA was frequent and accurate. Will definitely shop again.
The Solist merchandise is of the…
The Solist merchandise is of the absolute highest quality, as are their people. This is a first class and highly trustworthy seller of the finest luxury pieces at incredible value pricing. Ben, a concierge at The Solist, is amazing. His customer service and warmth are exceptional. I have done business with The Solist for years and I give them my absolute highest recommendation!
Excellent experience
Love their professionalism and quality of product. Excellent concierge services, they are super responsive. Very smooth purchase and very easy returns.
Easy access and excellent response tume
Love the Concierge Service
Natalia was super responsive and helpful despite a few difficulties from my end (my bank, specifically). I never had to wait to get help, service was fast and the entire experience was great. Will definitely shop here again!
Another great experience from a great…
Another great experience from a great service provider and retailer. Long time customer and frequent customer and the Solist team never disappoints…and if by some outlier reason there is an issue, the service recovery and level of effort and expediency in the recovery is best in class!