The Standard Lab (thestandardlab.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-08-12.
So far so good. Would be 5 stars but Post Office sent me a message saying the company used fraudulent postage. They allowed the package to be shipped but could have seized it. I work for the Post Office and this has been happening a lot lately.
Reply from The Standard Lab2026-08-12
Hi Jeremiah,
Thank you for sharing your experience, and we’re glad to hear things have been good overall. We’re sorry to hear about the postage notification you received, and we certainly understand why that would be concerning.
We’d appreciate the opportunity to look into the shipment details with our fulfillment team. Please contact us at [[email protected]](mailto:[email protected]) with your order number and, if possible, a copy of the notification you received so our team can investigate this further.
Thank you for bringing this to our attention and for your support.
Warm regards,
Kathleen
Customer Service Manager
The Standard Lab
C
Chris · 1 review · Experienced 2026-08-11 ·
★★★★★
Excellent communication
The communication from the company once I placed my order was excellent. I received multiple useful emails on how to use the product effectively.
Reply from The Standard Lab2026-08-12
Hi Chris,
Thank you for the wonderful feedback! We’re so glad to hear that you found our communication helpful and the information we provided made it easier to get started with your product. Keeping our customers informed and supported throughout their experience is very important to us.
We truly appreciate your trust in The Standard Lab and your support!
Warm regards,
Kathleen
Customer Service Manager
The Standard Lab
K
Kathleen · 1 review · Experienced 2026-07-29 ·
★★★★★
The Standard Lab team was so helpful…
The Standard Lab team was so helpful when my original order had a shipping problem with the USPS. The team was right on it and corrected the situation and I received my first order within a few days. Job well done!!
Reply from The Standard Lab2026-08-12
Hi Kathleen,
Thank you so much for sharing your experience! We’re glad our team could step in quickly when the shipping issue came up and make sure your order reached you within just a few days. Providing responsive support and making things right for our customers is incredibly important to us.
We truly appreciate your patience and your kind words. Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Service Manager
The Standard Lab
Feeling the effects after just a week!! I feel like my body is coming back to life! Great product! I should have started my subscription months ago!
Reply from The Standard Lab2026-08-11
Thank you so much for sharing your experience! We’re thrilled to hear you’re already feeling a difference after just one week and that you’re enjoying the product. It’s wonderful to hear you’re feeling like your body is coming back to life! We truly appreciate your support and are excited to be part of your journey. 💚
— Kathleen
Customer Service Manager
The Standard Lab
G
GARY HURST · 5 reviews · Experienced 2026-07-16 ·
★★★★★
The standard lab nac600&nad supplement…
The standard lab nac600&nad supplement for me has started working in 2 weeks my energy and focus levels have gone through the roof I’ve also noticed reduced belly fat. Amazing supplement
Reply from The Standard Lab2026-08-10
Hi Gary,
Thank you for sharing your experience! We’re thrilled to hear that after just two weeks with NAC600 & NAD, you’ve noticed such a positive difference in your energy and focus. It’s wonderful to know you’re enjoying your experience with the supplement. We truly appreciate your support and wish you continued success on your wellness journey!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
E
Evan Lewis · 1 review · Experienced 2026-08-01 ·
★★★★★
Shipping could have been faster.
Reply from The Standard Lab2026-08-10
Hi Evan,
Thank you for your feedback. We understand how important timely delivery is, and we’re sorry the shipping took longer than expected. We’re continually working with our fulfillment and delivery partners to improve shipping times and provide a smoother experience.
We appreciate your patience and thank you for choosing The Standard Lab.
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
I
Ian · 2 reviews · Experienced 2026-07-29 ·
★★★★★
Delivery was quicker than I expected…
Delivery was quicker than I expected and I am already feeling the benefit of the product.
Reply from The Standard Lab2026-08-10
Hi Ian,
Thank you for the great feedback! We’re really pleased to hear that your order arrived faster than expected and that you’re already starting to feel the benefits. That’s wonderful to hear, and we hope you continue to have a positive experience with the product!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Product is full clinical strength.
Follow up emails are very good.
Reply from The Standard Lab2026-08-10
Hi Jeffrey,
Thank you for the great feedback! We’re so pleased to hear that you’re happy with the product and have found our follow-up emails helpful. Providing both quality products and a supportive customer experience is very important to us.
We truly appreciate your support!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
P
Peta · 1 review · Experienced 2026-08-09 ·
★★★★★
Easy to order
Easy to order, plenty of info and great packaging.
The only thing I found underwhelming is that I didnt receive notification of shipping so was unsure when to expect them.
Reply from The Standard Lab2026-08-10
Hi Peta,
Thank you for your thoughtful feedback! We’re glad you found the ordering process easy, the information helpful, and the packaging up to standard. We also appreciate you highlighting the lack of shipping notification. We understand how important tracking updates are, and we’ll take this feedback on board as we continue improving the delivery experience.
Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
s
stuart rayner · 11 reviews · Experienced 2026-07-30 ·
★★★★★
great product delivered on time
Reply from The Standard Lab2026-08-10
Hi Stuart,
Thank you so much for your feedback! We’re delighted to hear that you’re happy with the product and that your order arrived on time. We really appreciate your support and hope you continue to have a great experience with us!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
ordering and delivery made easy. Standard lab kept updating me with the order progression which I like, and goods were delivered on time. Thank you.
Reply from The Standard Lab2026-08-10
Hi Fraser,
Thank you for your wonderful feedback! We’re so glad you found the ordering process easy and appreciated the regular updates along the way. It’s great to hear that everything arrived on time. We truly appreciate your support!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
E
Elizabeth Green · 1 review · Experienced 2026-06-30 ·
★★★★★
I love the product it is amazing 👏 for…
I love the product it is amazing 👏 for my health ❤️ although it takes awhile to get to Australia im definitely feeling the difference of not having it for abit 😉 cant wait till my order comes that's for sure thank you 😊
Reply from The Standard Lab2026-08-10
Hi Elizabeth,
Thank you so much for your lovely feedback! ❤️ We’re thrilled to hear how much you’re enjoying the product and that you’ve noticed a difference while using it. We completely understand the wait for delivery to Australia and truly appreciate your patience.
We hope your next order reaches you soon so you can get back to your routine! 😊 Thank you for your continued support of The Standard Lab.
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
T
Tim · 45 reviews · Experienced 2026-08-01 ·
★★★★★
Gob smacked
I Sent off for some pills for me Liver, and blow me, they only came.
Reply from The Standard Lab2026-08-10
Hi Tim,
Your review gave us a smile! 😊 We’re glad to hear your order made it safely to you, and we hope you have a great experience with the product. Thanks for giving The Standard Lab a try and for taking the time to share your feedback!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
S
Scott Mckay · 1 review · Experienced 2026-08-08 ·
★★★★★
Simple process
Simple process. Fairly quick delivery. Great follow ups.
Reply from The Standard Lab2026-08-10
Hi Scott,
Thank you for your feedback! We’re glad to hear you found the ordering process simple, your delivery arrived promptly, and our follow-up communication has been helpful. We really appreciate you taking the time to share your experience with The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
c
customer · 2 reviews · Experienced 2026-08-05 ·
★★★★★
Product is okay
Product is okay, but i just started 3 days and bloated was lessen.
Reply from The Standard Lab2026-08-10
Hi there,
Thank you for sharing your early experience with us! We’re glad to hear that after just three days, you’ve already noticed some improvement with your bloating. Everyone’s experience can be different, so we hope you continue to see positive changes as you continue using the product.
We appreciate you choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
R
Robert Swazey · 1 review · Experienced 2026-08-08 ·
★★★★★
This stuff is legendary I can’t believe…
This stuff is legendary I can’t believe what it is actually doing for me thank you so much Standard Lab!!!
Reply from The Standard Lab2026-08-10
Hi Robert,
Wow, thank you for such an amazing review! We’re absolutely thrilled to hear that you’re having such a positive experience with the product. Feedback like this truly means a lot to our team.
Thank you for trusting The Standard Lab and for sharing your experience with us!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
B
Bruce Leas · 3 reviews · Experienced 2026-08-08 ·
★★★★★
Received product in a timely manner
Received product in a timely manner. Packaging was good. Only been on this for 2 weeks and waiting for some noticeable change before commenting further.
Reply from The Standard Lab2026-08-10
Hi Bruce,
Thank you for sharing your experience so far! We’re glad your order arrived on time and in good condition. Since you’re only two weeks in, we appreciate you giving the product time and look forward to hearing how your experience progresses.
Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
J
Joseph D Magrane · 1 review · Experienced 2026-08-07 ·
★★★★★
Great product
Great product. Order before you run out. Shipping is sluggish sometimes
Reply from The Standard Lab2026-08-08
Hi Joseph,
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the product. We also appreciate your honest note about shipping times and understand how important it is to receive your order when expected.
We’re continuously working to improve the delivery experience and make it as smooth and reliable as possible. Thank you for your patience and continued support!
Warm regards,
The Standard Lab Team
J
Jason T · 1 review · Experienced 2026-07-19 ·
★★★★★
Took a few days but my bloat is gone
Took a few days but my bloat is gone, my liver doesn't hurt when I twist, and I think I can see and feel it healing
Reply from The Standard Lab2026-08-08
Hi Jason,
Thank you for sharing your experience with us! We’re so glad to hear that you’re feeling better and have noticed positive changes since starting the product.
We really appreciate you taking the time to share your progress, and we hope you continue to have a positive experience. Thanks for choosing The Standard Lab!
Warm regards,
The Standard Lab Team
s
steven grainger · 1 review · Experienced 2026-08-07 ·
★★★★★
Product customer service
Reply from The Standard Lab2026-08-08
Hi Steven,
Thank you for taking the time to leave us a review! We truly appreciate your feedback and support. We’re always here to help and are committed to providing you with a great experience with both our products and customer service.
Warm regards,
The Standard Lab Team