The Standard Lab (thestandardlab.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-08-12.
What people say
K
Kevin Fitzpatrick · 3 reviews · Experienced 2026-08-01 ·
★★★★★
It was great
Reply from The Standard Lab2026-08-08
Hi Kevin,
Thank you for the great feedback! We’re so happy to hear that you had a positive experience with us. We truly appreciate your support and look forward to continuing to provide you with a great experience.
Warm regards,
The Standard Lab Team
B
Bernard Hamilton · 4 reviews · Experienced 2026-08-07 ·
★★★★★
Feel great every morning
Reply from The Standard Lab2026-08-08
Hi Bernard,
Thank you so much for the 5-star review! We’re thrilled to hear that you’re feeling great every morning. It’s wonderful to know you’re having such a positive experience with our product.
We truly appreciate your support and wish you continued great results!
Warm regards,
The Standard Lab Team
D
Don O'neill · 1 review · Experienced 2026-08-07 ·
★★★★★
So far so good and chasing the horses…
So far so good and chasing the horses around the paddocks with more energy and only around 2weeks mark,big expectations for the upcoming few weeks,great so far!
Reply from The Standard Lab2026-08-08
Hi Don,
Thank you for sharing your experience! It’s fantastic to hear that just two weeks in, you’re already feeling more energized—even while chasing the horses around the paddocks! 😊
We’re excited to hear how you continue to feel over the coming weeks. Thank you for choosing The Standard Lab and for your support!
Warm regards,
The Standard Lab Team
M
Michael · 1 review · Experienced 2026-07-17 ·
★★★★★
Satisfied
Quick and accurate service.
These guys do it right!
Reply from The Standard Lab2026-08-07
Hi Michael,
Thank you so much for the great feedback! We’re delighted to hear that you had a quick and seamless experience with us. Knowing that we’re getting it right for our customers means a lot to our entire team.
We truly appreciate your support and look forward to serving you again!
Kathleen
Customer Service Manager
The Standard Lab
D
Donna P · 5 reviews · Experienced 2026-08-06 ·
★★★★★
GREAT EXPERIENCE
I'm yet to have test done, but I am feeling good. The despatch takes a little while, so order in plenty of time, but it does turn up.
Reply from The Standard Lab2026-08-07
Hi Donna,
Thank you for sharing your experience! We’re glad to hear that you’re feeling good so far, and we hope you continue to have a positive experience with the product.
We also appreciate your honest feedback about the dispatch time. We understand how important timely delivery is, and we’re continually working to improve the shipping experience for our customers.
Thank you for your patience and for choosing The Standard Lab!
K
Kevin Martin Quinn · 1 review · Experienced 2026-08-03 ·
★★★★★
Found very good and reliable
Reply from The Standard Lab2026-08-07
Hi Kevin,
Thank you for your kind feedback! We’re delighted to hear that you’ve found your experience with The Standard Lab to be reliable and positive.
We truly appreciate your trust and support and look forward to continuing to serve you!
Kathleen
Customer Service Manager
The Standard Lab
C
Christopher Brendley · 1 review · Experienced 2026-08-06 ·
★★★★★
Love the product and shipping is fast
Love the product and shipping is fast. No complaints.
Reply from The Standard Lab2026-08-07
Hi Christopher,
Thank you so much for the great feedback! We’re delighted to hear that you’re loving the product and that your order arrived quickly. Providing a smooth experience from ordering to delivery is exactly what we aim for.
We truly appreciate your support and look forward to serving you again!
Kathleen
Customer Service Manager
The Standard Lab
L
Lucas · 1 review · Experienced 2026-07-22 ·
★★★★★
I placed an order and it didn’t ship
I placed an order and it didn’t ship. Someone reached out and asked if I wanted a refund or if I wanted the order; I wanted the order. It’s been a few weeks and it still hasn’t shipped. Pretty frustrating with the lack of communication and follow through.
Reply from The Standard Lab2026-08-07
Hi Lucas,
We’re very sorry for the frustration this has caused, especially after you already confirmed that you wanted the order resent. You should not have had to wait several weeks without a clear update or follow-through from us.
We’d like to look into this immediately and make sure your order is properly addressed. Please reach out to us at [[email protected] with your order details so our team can investigate the shipment and provide you with a clear resolution as quickly as possible.
Thank you for bringing this to our attention, Lucas. We sincerely apologize for the experience and appreciate the opportunity to make this right.
C
Chris · 2 reviews · Experienced 2026-08-06 ·
★★★★★
It works great
Reply from The Standard Lab2026-08-07
Hi Chris,
Thank you for sharing your feedback! We’re so happy to hear that the product is working great for you. It’s always wonderful to know our customers are having a positive experience.
We truly appreciate your support and look forward to being part of your continued wellness journey!
Kathleen
Customer Service Manager
The Standard Lab
J
James Broomfield · 6 reviews · Experienced 2026-08-06 ·
★★★★★
Finally a solution!
This product actually works! My ALT has decreased by 30 points. Highly recommended.
Reply from The Standard Lab2026-08-07
Hi James,
Thank you for sharing your experience with us! We’re so pleased to hear that you’ve had such a positive experience with the product and are happy with the changes you’ve seen.
We truly appreciate your recommendation and your trust in The Standard Lab. Wishing you continued success on your wellness journey!
Kathleen
Customer Service Manager
The Standard Lab
B
BRIAN VOWELS · 2 reviews · Experienced 2026-08-06 ·
★★★★★
Dosage unclear
I like the soft gel caps but was uncertain as to how many to take. The packet says 2 per day (but doesn't say what time of day or with or without a meal) and a subsequent advertisement I saw said to take 3 per day. I've only been taking them a few days so i have not noticed much, if any, difference yet.
Reply from The Standard Lab2026-08-07
Hi Brian,
Thank you for taking the time to share your feedback. We completely understand how the conflicting dosage information could be confusing, and we apologize for the lack of clarity.
Please follow the directions on the current product packaging, which recommend 2 softgels per day. We’re also reviewing our communications to ensure the dosage information is clear and consistent across all materials.
Since you’ve only been taking the product for a few days, we appreciate you giving it some time. If you have any questions about the product or how to incorporate it into your routine, please feel free to contact us at [[email protected]] and our team will be happy to assist.
Thank you for choosing The Standard Lab, Brian!
F
Frances Taylor · 2 reviews · Experienced 2026-08-05 ·
★★★★★
The product seems to make me feel…
The product seems to make me feel better and is easy to take. I was unsure as to whether to take 2 or 3 capsules as the pkt says 2 but an email to me suggested 3? My product took ages to come which was a shame but I will re-order as I like it.
Reply from The Standard Lab2026-08-06
Hi Frances,
Thank you for taking the time to share your experience. We're so pleased to hear that you're already feeling better and finding the product easy to take.
We also appreciate you pointing out the confusion regarding the dosage. We apologize for the mixed messaging. Please follow the directions on the product packaging, which recommend taking **2 capsules daily**, unless otherwise advised by your healthcare professional. We'll also share your feedback with our team to help ensure our communications are consistent.
We're sorry your order took longer than expected to arrive, but we're grateful for your patience and truly appreciate that you're planning to reorder. Thank you for your trust and support—we're delighted to have you as part of The Standard Lab community!
C
Carol · 9 reviews · Experienced 2026-08-05 ·
★★★★★
Very happy with this product
Reply from The Standard Lab2026-08-06
Hi Carol,
Thank you so much for your wonderful review! We're delighted to hear that you're very happy with the product. Knowing it's meeting your expectations means a great deal to us.
We truly appreciate your support and look forward to being part of your wellness journey for many more months to come!
L
Lee Macdonald · 2 reviews · Experienced 2026-07-14 ·
★★★★★
Poor communication and long delivery…
Poor communication and long delivery times
Reply from The Standard Lab2026-08-07
Hi Lee,
We’re sorry to hear about your experience, particularly the long delivery time and lack of communication. We understand how frustrating it can be to wait for an order without receiving the updates you expect from us.
We’d really like the opportunity to look into your order and see what happened. Please reach out to us directly at [[email protected]](mailto:[email protected]) with your order details, and our team will be happy to investigate and assist you as quickly as possible.
Thank you for bringing this to our attention, Lee. We hope we can make this right for you.
Kathleen
Customer Service Manager
The Standard Lab
B
Brian W · 2 reviews · Experienced 2026-08-04 ·
★★★★★
I started this NAC four months ago
I started this NAC four months ago. I had a hard belly and attributed it to my drinking. I figured why not try after weeks of reading and comparing. Every morning when I finally received the delivery, I took the two pills. I was 225. Now four months later, I'm down to 191. This stuff really works.
Reply from The Standard Lab2026-08-05
Hi Brian,
Thank you for sharing your experience! We're so glad to hear you've had such positive results over the past four months. It's wonderful to know you've noticed meaningful changes and that you've made taking NAC600 & NAD Daily Complex part of your daily routine.
We truly appreciate you taking the time to share your journey with our community. Wishing you continued success on your wellness journey, and thank you for choosing The Standard Lab!
The product works but is expensive and shipping is sometimes slow.
Reply from The Standard Lab2026-08-05
Hi Michelle,
Thank you for taking the time to share your feedback. We're delighted to hear that the product has been working well for you.
We also appreciate your honest comments about the cost and shipping times. We're continually working to improve our shipping experience while maintaining the quality of our products, and your feedback helps us do better.
Thank you for choosing The Standard Lab. We truly appreciate your support and look forward to continuing to serve you!
S
Sophie · 2 reviews · Experienced 2026-07-21 ·
★★★★★
Really work
Really work , there amazing !!
Reply from The Standard Lab2026-08-05
Hi Sophie,
Thank you so much for your wonderful feedback! We're thrilled to hear you're having such a great experience with our product.
Your support means a lot to us, and we're grateful you chose The Standard Lab to be part of your wellness journey. We wish you continued success and look forward to supporting you every step of the way!
R
RACHEL · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Easy ordering and delivery
Reply from The Standard Lab2026-08-05
Hi Rachel,
Thank you for your kind review! We're delighted to hear that you found the ordering process easy and your delivery experience smooth.
We appreciate your support and are grateful you chose The Standard Lab. We hope you continue to have a great experience with us!
1
1Terry · 34 reviews · Experienced 2026-08-01 ·
★★★★★
The delivery was quite quick and I've…
The delivery was quite quick and I've only been using the meds for a week so i cannot comment on any results yet
Reply from The Standard Lab2026-08-05
Hi Terry,
Thank you for taking the time to leave a review! We're glad to hear your order arrived quickly.
Since you've only been using the product for about a week, it's still early, and many customers find that consistent daily use over time delivers the best results. We hope you have a positive experience as you continue your wellness journey.
Thank you for choosing The Standard Lab, and we appreciate your support!
K
Kevin C · 2 reviews · Experienced 2026-07-14 ·
★★★★★
Prompt service
Prompt service. Ordering was easy and shipping was fast. Been on it 3 weeks but not noticing anything. I emailed you but haven't heard back. The package says take 2 NAC600 & NAD daily....but I'm also seeing to take 3 a day.....WHICH IS IT?
Reply from The Standard Lab2026-08-05
Hi Kevin,
Thank you for taking the time to share your feedback. We're glad to hear that ordering was easy and your shipment arrived quickly.
We understand your concern about the dosage instructions and apologize for any confusion. Please follow the directions printed on your product label, which recommend taking **2 softgels daily**, unless otherwise advised by your healthcare professional.
We're also sorry to hear you haven't received a response to your email yet. Our team is working to respond as quickly as possible, and we appreciate your patience. We'll make sure your inquiry is looked into.
Thank you for choosing The Standard Lab, and we appreciate your honest feedback as you continue your wellness journey.