Thesunnyzone (thesunnyzone.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Amanda,
We sincerely apologize for the unsatisfactory shopping experience you encountered. We deeply regret any inconvenience caused by our previous oversight.
If you have any further inquiries or require assistance, please do not hesitate to contact us via email at [email protected]. Our dedicated support team will promptly address any concerns or questions you may have.
Thank you for your understanding and patience. We value your business and are committed to ensuring your utmost satisfaction with our services.
Sincerely,
Zera
Hi there,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Do not purchase from this website. Lack of communication and hard to get in touch with customer service. My order was defective, reached out via email and tried to call with no veil for multiple weeks even sending a clip of defective product via email nothing . So frustrated that eventually told my credit company to dispute the transaction due to business practice. Practice is shady and take long time to respond if any
Reply from Thesunnyzone2026-07-22
Hi Saeed,
Thank you for your email.
We have immediately arranged for the reshipment of the base and the switch to ensure prompt delivery of a replacement. Our team is working diligently to ensure the prompt completion of this order.
Should you have any further questions or require assistance, please feel free to reach out.
Sincerely,
Zera
J
John Hamon · 3 reviews · Verified · Experienced 2025-09-16 ·
★★★★★
I have ordered multiple ones for…
I have ordered multiple ones for multiple people never disappointed in how they look
Reply from Thesunnyzone2026-07-22
Hi John,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Ignored by reception, lied to and deliberately made to wait despite cancer patient
Ok, we arrived at the hotel at approx 11 am we had been travelling for 18 hours. I am a cancer patient with difficulties in walking with severe pain. Our room wasnt ready until 1500 however other guests arrived after ourself and had been shown to ther rooms. I asked to speak to a manager and I was told they had many managers and refused to give me a name or when one would be available. We had not been offered any form of refreshments at this time.
I was asked to leave my mobile number and was told when the room was ready she would call at exactly 1500 I approached the reception desk and was given my room and told they had called my number this was a lie.
Following this day the actual manager apologised and sent wine and fruite to the room.
She later called to ensure we had recovered.
Without this event it would have a good holiday in an excellent location
But it took me four days to recover and I will not return again.
Reply from Thesunnyzone2026-07-21
Hi David,
We're sorry to hear that, but we're The Sunny Zone, and you purchased a canvas from us.
If possible, please help us remove this review. We truly appreciate your cooperation!
Should you have any further questions or require assistance, please feel free to reach out.
Sincerely,
Zera
I love the pictures
Some of the family members had passed away and it gave us a chance to have a picture with them after they had passed
Reply from Thesunnyzone2026-07-18
Hi Tracy,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
P
Peter Death · 24 reviews · Verified · Experienced 2026-06-04 ·
★★★★★
Very good as stated!!
Reply from Thesunnyzone2026-07-18
Hi Peter,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Loved the actual picture but how ever the packaging on arrival had a hole in it and thus had left a dent in the actual canvas itself
Reply from Thesunnyzone2026-07-17
Hi Audra,
We sincerely apologize for the unsatisfactory shopping experience you encountered. We deeply regret any inconvenience caused by our previous oversight.
If you have any further inquiries or require assistance, please do not hesitate to contact us via email at [email protected]. Our dedicated support team will promptly address any concerns or questions you may have.
Thank you for your understanding and patience. We value your business and are committed to ensuring your utmost satisfaction with our services.
Sincerely,
Zera
Love how they put the kids around our parents. It looks great
Reply from Thesunnyzone2026-07-17
Hi Dorothy,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Hi Venese,
We sincerely apologize for the unsatisfactory shopping experience you encountered. We deeply regret any inconvenience caused by our previous oversight.
If you have any further inquiries or require assistance, please do not hesitate to contact us via email at [email protected]. Our dedicated support team will promptly address any concerns or questions you may have.
Thank you for your understanding and patience. We value your business and are committed to ensuring your utmost satisfaction with our services.
Sincerely,
Zera
Hi Crystal,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Everything was perfect loved it so much how it all came together and how I wanted it. They did an awesomesauce job!
Reply from Thesunnyzone2026-07-15
Hi Fabi,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Received one of my orders, had to cancel the digital download because I never received it
Reply from Thesunnyzone2026-07-16
Hi Mary,
We sincerely apologize for the unsatisfactory shopping experience you encountered. We deeply regret any inconvenience caused by our previous oversight.
Our team has sent you an email. Please help us check again your mailbox/spam folder to receive it.
Thank you for your understanding and patience. We value your business and are committed to ensuring your utmost satisfaction with our services.
Sincerely,
Zera
Hi Irene,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Hi Eileen,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
I never got my order . I reached out multiple times and did not get a response back.
Reply from Thesunnyzone2026-07-07
Hi Veronica,
Thank you for your feedback!
Our team has responded to your emails multiple times, but we do not know why you are still not able to receive them. Please help us check your mailbox/spam folder to receive it.
Should you have any further questions or require assistance, please feel free to reach out.
Sincerely,
Zera
Hi Marcia,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Love the item but took a bit longer to receive than expected.
Reply from Thesunnyzone2026-06-26
Hi Karen,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
Good job.
Size of the two subjects slightly off, still a beautiful picture
Reply from Thesunnyzone2026-06-24
Hi Cindy,
We sincerely appreciate your support and are delighted that you are satisfied with our products. Your patronage means a great deal to us, and we are grateful for the opportunity to serve you. We hope to have the pleasure of doing business with you again in the future.
Thank you for choosing our store and allowing us to provide you with the best possible service and products. We are always striving to improve and meet your needs.
If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Zera
S
Saeed Rezai · 1 review · Experienced 2026-06-11 ·
★★★★★
I ordered a product from website after…
I ordered a product from website after my dogs passing. The order came in few days ago but the on and off switch for the LED bulb doesn’t work. Emailed customer service twice asking if I can get a new switch for the product . Still no response after couple of days . Very frustrating . Will wait if no response by this week I will be reaching out to my credit card company to dispute and cancel the transaction due to product defect
Reply from Thesunnyzone2026-06-24
Hi Saeed,
We sincerely apologize for the unsatisfactory shopping experience you encountered. We deeply regret any inconvenience caused by our previous oversight.
If you have any further inquiries or require assistance, please do not hesitate to contact us via email at [email protected]. Our dedicated support team will promptly address any concerns or questions you may have.
Thank you for your understanding and patience. We value your business and are committed to ensuring your utmost satisfaction with our services.
Sincerely,
Zera
