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Events & Entertainment

The Ticketing Co.

45 reviews

5.045 reviews
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About The Ticketing Co.

Data updated
Website
theticketing.co
Category
Events & Entertainment
Location
United States · Albany
Status
Unclaimed
Last 12 months
2 reviews
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Is The Ticketing Co. legit?

The Ticketing Co. (theticketing.co) has a 5.0 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 2 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

Q
Queen City Revival Inc. · 1 review · Experienced 2026-03-19 ·

Best ticketing experience we could’ve…

Best ticketing experience we could’ve asked for. Customer service was timely and event goers used the platform with ease. Thank you Ticketing Co. you’re officially our “go-to” platform for our events!

C
Cynthia Gomez · 1 review · Experienced 2026-02-21 ·

The staff at The Ticketing Co

The staff at The Ticketing Co. are super friendly, helpful, and quickly responsive. Super happy with the platform itself too.

A
Alex G · 1 review · Experienced 2025-04-23 ·

Super fast and helpful customer…

Super fast and helpful customer service. Really appreciate that even the CEO was replying to my concerns. Great platform and interface as well.

a
ash · 1 review · Experienced 2025-03-07 ·

Stellar Customer Service

Super easy to communicate with and helpful and understanding in regard to adjusting layaway plans. Super fast, efficient and friendly customer service. Thanks!!

R
Ryan Karolyi · 2 reviews · Experienced 2025-01-22 ·

6 Years Strong Using The Ticketing Co!

I have been using TTC since 2018 and it has been amazing. A+ customer service, friendly and quick communication, and a growing platform with new features constantly. Can't go wrong!

M
Mc · 5 reviews · Experienced 2024-12-14 ·

I got an email saying my layaway plan…

I got an email saying my layaway plan was going to be charged soon. But what layaway plan? I didn't but one lol. I contacted support and they quickly figured out I had two sets of tickets, one thru layaway and one thru direct purchase. They quickly cancelled the layaway plan wo further discussion. Super easy and accomodating!

K
Kayla Kim · 1 review · Experienced 2024-10-03 ·

Exceptional customer service!

A
Amy Showers · 1 review · Experienced 2024-07-08 ·

quick and helpful!

Customer Service was quick and helpful!

N
Neal Carlson · 1 review · Experienced 2024-06-18 ·

Top notch

Top notch. Ordered something by accident, wrote the company and was quickly refunded.

D
Dave · 1 review · Experienced 2024-06-17 ·

Trust in The Ticketing Co!

Seamless, Timely and Professional customer service all around! in service for concerts, events and festival goers alike. It just stands out when there is coordination between events and us goer being so smooth.. and you have very little to none disconnect. Personally had a great experience with Yuji! with a quick transfer/swap opt in choice concerning a ticket. Communicated, Understanding and handled this concern in such a Timely manor! thanks again. I’ll also add that the online browser and/or the app itself has been one of my favorites to use!

L
Lyd · 1 review · Experienced 2024-06-14 ·

Great service

Yuji got back to me within moments of my circumstances!!! I accidentally put in the wrong email address to send tickets and this was fixed within a matter of minutes ! Thank you Yuji !

A
Amelia staber · 1 review · Experienced 2024-06-15 ·

Trevor is a stand out guy with a team…

Trevor is a stand out guy with a team of badass support individuals. everything is done with ease and makes me fart more comfortable as a seller and buyer.

C
Catie Hofmeister · 2 reviews · Experienced 2024-03-14 ·

I typed in the wrong email for my…

I typed in the wrong email for my confirmation & couldn’t locate my tickets, but they were so helpful getting the tickets sent to me correctly! Great customer service

j
jissamy delvalle · 1 review · Experienced 2024-03-13 ·

Quick easy customer service

Quick easy customer service! Thanks guys

K
Katelynn Haynes · 1 review · Experienced 2024-03-14 ·

Best shows!

They always have thr best shows! And the best customer service help! I lost my ticket and they helped out a lot!

A
Ava Fradkin · 1 review · Experienced 2024-02-23 ·

Great customer service! …

I had accidentally purchased a ticket for the wrong date. I emailed them and explained and they got back to me immediately and told me what to do in order to get the right date and get a refund for the incorrect date. It worked out easily. Great customer service!

B
Beth S · 2 reviews · Experienced 2023-12-04 ·

The Ticketing Company is professional

The Ticketing Company is professional, accommodating and easy to work with. I made a mistake that they happily helped correct with and for me in no time flat. A breath of fresh air in this day and age to be able to actually work with someone (a real person ~ that's you Trevor!) that cared. Thanks again.

S
SMACK Events · 1 review · Experienced 2023-11-27 ·

Invaluable Support

My team has been using The Ticketing Co. for nearly two years at all our events. I can't imagine using another ticketing platform! The entire TixCo team works incredibly hard to meet all of our business needs, they are immeasurably patient, kind, and accommodating. In an industry where personal connection is scarce, The Ticketing Co. is an essential ally to promoters and creatives.

S
Shawn Satterfield · 1 review · Experienced 2023-08-26 ·

The Ticketing Co were amazing to work…

The Ticketing Co were amazing to work with and make the entire ticketing processing easy for our event. We were able to see live reports from ticket sales as well as when tickets were scanned. Their team are super friendly, helpful and responsive. We will use them for all our ticketed events - highly recommend!

R
Ryan Costello · 1 review · Experienced 2023-11-24 ·

The Ticketing Co

The Ticketing Co. has been the best ticketing platform we've used. They don't just treat you like a number like other platforms and are always trying to add features to make our events better each time. Their customer support is amazing, they become a part of your team and are here to help you navigate as you grow.