Love the product-fly fishing 😎
Reply from ThinOptics2026-04-09
This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback.
About ThinOptics
Data updated- Website
- thinoptics.com
- Category
- Construction & Manufacturing
- Location
- United States · Sonoma
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (6/6)
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Is ThinOptics legit?
ThinOptics (thinoptics.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I can't do without the ThinOptics…
I can't do without the ThinOptics readers! I've been using them for over 10 years and continue to wear them out or lose a pair and buy more. The convenient phone case attachment has made me ever more dependent on them! People always ask where I got them.
Reply from ThinOptics2026-04-06
Thanks so much for your continued support over the years! It’s amazing to hear that ThinOptics has been part of your daily routine for over a decade. We love that the phone case attachment keeps them so handy and even better that you’re spreading the word when people ask about them!
Great Product Idea, But Needs Some Improvement
Great product idea! I love the convenience. I have used Thin Optics readers for 3 years. The one complaint that I have is that the lenses are prone to scratching. I'm on my third pair because the first two pairs were distracting to read through because of excessive scratching. I'll probable buy a 4th pair, I just wish they were more durable.
Reply from ThinOptics2026-03-24
Appreciate you sharing that. Three pairs in three years says a lot about both the convenience and the pain point. Scratching is definitely something we’re taking seriously. We’re actively testing more durable lens materials and coatings to improve scratch resistance without adding bulk.
The number one in everything.
I use my nose readers every day several times a day and having them handy on my key fob chain inside their contact carry case is so convenient. They’re part of my daily apparel now.
Reply from ThinOptics2026-03-16
Thank you for the great feedback! We're so glad to hear your nose readers have become part of your everyday routine. Keeping them on your key fob in the contact carry case sounds like a super convenient solution. It’s always great knowing our product is making those daily moments a little easier!
Great company/ Amazing product
This is such a great company and amazing product. I carry my thin optic glasses everywhere. They are super convenient and work brilliantly. Great customer service as well! 10/10 highly recommend.
Reply from ThinOptics2026-03-13
Thank you so much for the kind words and support! We’re thrilled to hear that your thin optic glasses are making a difference and that you’re enjoying both the product and our customer service. It truly means a lot to us. We appreciate the recommendation!
Great product in Eyewear since 2010
Has a very good bland of Eyewear. I've have order from them since 2010, also have refer Thin Optics many times. They also stand behind their products. Will continue to use and refer customers to them Great products
Reply from ThinOptics2026-03-13
Thank you so much for your continued support since 2010! We truly appreciate your loyalty and the many referrals you’ve shared over the years. It means a great deal to hear that you value our selection and our commitment to standing behind our products. We’re grateful to have you as part of the ThinOptics community and look forward to continuing to serve you. Thank you again for your trust and recommendation. It really does make a difference!
ThinOptics Readers stuck to…
I have had ThinOptics glasses stuck to my phone since 2021. Great glasses for someone who cannot read a menu or the phone screen when out and about More recently I had an issue with a damaged pair and ThinOptics support were amazing Thank you
Reply from ThinOptics2026-03-12
Thank you for sharing your experience and for being with ThinOptics since 2021! We're thrilled the glasses make it easier to read menus and your phone on the go. We're also glad our support team was able to take great care of you when your pair was damaged.
Stuck the holder to back of my phone so…
Stuck the holder to back of my phone so I always have them handy. They are quick to respond to any issues
Reply from ThinOptics2026-03-12
Thank you for sharing your experience! We're happy to hear the holder keeps your glasses convenient and that our team was able to assist you quickly.
Good service
Well, I really appreciate that youalways replace my specs free of cost when they break. This latest pair on order is taking a helluva long time to arrive, but I guess you've got a few problems over there. WA.
Reply from ThinOptics2026-03-09
We really appreciate your support and your patience. We're always happy to replace your specs when needed. Sorry this latest order is taking longer than usual, but thank you for sticking with us while we get everything sorted.
Innovative reading glasses, so convenient to carry. Good quality.
Great reading glasses, innovative designs and so convenient. MagSafe wallet case and handy readers are particularly good.
Reply from ThinOptics2026-03-06
Thank you! We're glad you like the reading glasses and the designs. The MagSafe wallet case and the handy readers are some of our favorites too! Great to hear they’re working well for you. We appreciate the support!
Great support experience
Great support experience. No questions asked. Just acknowledged the problem and sent me a new reader.
Reply from ThinOptics2026-03-04
Thank you for your kind feedback! We’re glad to hear the replacement process was smooth and hassle-free. Our goal is always to make things right as quickly as possible, and we’re happy we could resolve this for you. If you ever need anything else, we’re here to help!
ThinOptics customer service is…
ThinOptics customer service is impeccable they really stand behind their product and I am a proud user since 2023.
Reply from ThinOptics2026-03-02
Thank you so much for your kind words! We’re thrilled to hear that you’ve been enjoying ThinOptics since 2023. We take pride in standing behind our products, and it means a lot to know our service has made a difference.
Very quick & friendly service!!!
Reply from ThinOptics2026-03-02
Thank you! We’re glad you had a quick and friendly experience—your kind words mean a lot to us!
I didn’t receive my order even though…
I didn’t receive my order even though ThinOptics told me it was delivered and no one responded to my message about not receiving my order.
Reply from ThinOptics2026-03-02
We’re very sorry for the inconvenience and understand your frustration. We’ll review your order immediately and follow up with you via email as soon as possible to resolve this.
Easy experience
Reply from ThinOptics2026-03-02
Thanks for sharing! We’re glad your experience was easy and smooth.
I’ve had Thin Optics attached to my…
I’ve had Thin Optics attached to my iPhone for a number of years. Very very handy.
Reply from ThinOptics2026-03-02
Thank you so much for your kind words! We’re thrilled to hear that your ThinOptics have been a handy companion for your iPhone over the years.
ThinOptics has a very disappointing…
ThinOptics has a very disappointing policy regarding price adjustments. The company does not offer any retroactive credit, even when the purchase was made within 48 hours and the product had not been received. Many retailers extend price protection as a standard courtesy in situations like this, which makes ThinOptics’ refusal particularly frustrating. Based on this experience, I would not recommend ThinOptics, as their customer service policies fall short regardless of the products offered. ****** Thank you for your follow-up regarding my concerns about your customer service policies. I appreciate the response and would like to offer two additional suggestions for consideration. First, I am encouraged that ThinOptics might revisit its retroactive pricing policy for its future customers. However, since my original purchase, I have received two promotional offers—one for 20% off and another for 25% off. Either of these discounts would have effectively addressed the price adjustment I previously requested. Receiving these offers after being denied an adjustment only added to my frustration. Second, I recommend that customer service carefully proofread all written communications before sending them to customers. Spelling and grammatical errors in official correspondence can undermine professionalism and negatively impact the customer experience. I hope this feedback is helpful as you continue refining your policies and customer service practices.
Reply from ThinOptics2026-02-23
Thank you for sharing your experience. We’re sorry to hear that our price adjustment policy didn’t meet your expectations. We understand how frustrating this can be and appreciate your feedbac. It helps us evaluate ways to improve our customer service. While our policies are in place to maintain consistency, we genuinely value our customers and the trust you place in us.
Love glasses
Love glasses. Easy to wear, can take wear and tear. Easy to find! Light on face.
Reply from ThinOptics2026-02-23
Thanks so much for your feedback! We're glad you find them comfortable, durable, and easy to wear. Light and easy-to-find glasses are exactly what we aim for!
Returning them will cost you $$!!
I purchased these glasses from a promo on GMA Steals & Deals. They took over a week to get to me which is ridiculous. I ordered the ones that just sit on your nose without the part that goes around your ears. Well, they DON'T sit and stay there! Apparently, there isnt any diversity inclusion done when they designed these glasses and they only fit a certain type of "Caucasian" nose with a certain bridge. There is no way to get them to stay on my face. How am I supposed to know that? I tried to return them, but I would have to pay the shipping to return them and at the cost of the glasses, that would be pointless as I would be losing money. So, i had to keep these things and have no ability to use them. A total waste of money and their return / exchange policy is trash! Don't purchase these unless you want to lose money if they dont work for you! There are other companies out there who sell better glasses that do the same thing without the weight. I ended up buying glasses from Scojo New York and had to exchange them. That company paid for the return and shipped out the replacement BEFORE I even sent the others back. Thin Optics needs to learn a lesson on customer service and how to do it right.
Reply from ThinOptics2026-02-19
Thank you for taking the time to share your experience. I’m sorry the product didn’t meet your expectations. Fit can vary significantly with nose-bridge designs, and your feedback about inclusivity in design and clearer expectations is important. We’ll share this with our product and design teams as we continue improving our offerings. We also understand your concerns about the return policy and shipping costs. Your comments highlight areas where we need to do better, and we appreciate you being candid. Thank you again for your honest feedback.
These glasses are great1
Customer service was excellent.
Reply from ThinOptics2026-02-10
Thank you for the kind feedback! We’re glad you had a great experience with our customer service team.