THRESHOLD (thresholdsecurity.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; 27 of them were added in the last 12 months. Last updated 2026-08-10.
I called and spoke with Kate Urrutia and she got right on my request. Once the order was placed, I received the books in no time.
I appreciate the good customer service.
Thank you Kate
Reply from THRESHOLD2026-08-03
Lois - We are happy to hear you had a good experience with Kate and received your order in a timely manner. Thank you for the review!
Good and pleasant support from Customer Service/Order team - was able to get support from Customer Service and were able to expedite my order promptly!
Pleasant experience.
Reply from THRESHOLD2026-07-20
Violet - Threshold is happy to hear you had a great experience with our Customer Service and you are pleased with your order. Thanks for the review!
T
Teri B. · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
Great company!
Always a great experience working with Threshold. We are a long time customer. They are super responsive and turn quotes/orders around fast. Outstanding customer service. Very happy with their products and our account rep.
Reply from THRESHOLD2026-07-17
Teri - We are happy to hear you always have a great experience with Threshold and are pleased with the products you order. Thank you for the review!
We have been a customer for years using the Visitor Pass system; this year we wanted to customize our visitor badges and it couldn't have been easier dealing with Katie. It was quick and pain-free and we're very happy with our new badges.
Reply from THRESHOLD2026-07-01
Harborcreek Youth Services - Threshold is pleased to hear you are a long term happy customer who finds value in our products and you have a great experience with our team. Thanks for the review!
easy to order products online. Quick follow up from customer service with proofs. Product delivered fast and looks great! Thank you!
Reply from THRESHOLD2026-06-30
Jeanne - Threshold is pleased to hear you found our website easy to use, had a pleasant customer service experience, and got your order fast. Thanks for the review!
J
Jennifer C. · 1 review · Verified · Experienced 2026-06-09 ·
★★★★★
Great customer service
Great customer service
Quick response and delivery time.
Reply from THRESHOLD2026-07-01
Jennifer - Threshold is very happy to hear you had a great experience and got your product quickly. Thanks for the review!
I called and left a message. The gentleman called back within a few minutes and helped with the order. I received the order 2 days later. Fast shopping.
Reply from THRESHOLD2026-06-12
Sherry - We are happy you had a great experience ordering your sign-in books from Threshold. We make those sign-in books in-house, so we can get them to you fast. Thanks for the review!
I can always rely on getting my order correctly and without issues.
Reply from THRESHOLD2026-05-22
Vicky - We are happy to hear you always have a positive experience when ordering from Threshold. Glad the products are working well for you. Thank you for the review!
L
Linda · 1 review · Verified · Experienced 2026-04-06 ·
★★★★★
Sales rep was knowledgeable
Sales rep was knowledgeable, professional and friendly, Ease of ordering.
Reply from THRESHOLD2026-05-05
Linda - We are very happy to hear you had a positive experience with Threshold. Your kind words will be shared with Katrina. Thank you for the review.
J
Joy G · 2 reviews · Verified · Experienced 2026-03-31 ·
★★★★★
Reliable and trustworthy company
Reliable and trustworthy company. First time in 5 years a product was defective and it was replaced without question and reshipped right away
Reply from THRESHOLD2026-04-28
Joy - We are sorry that there was an issue with your initial order, but glad we could make it right for you. Thank you for being a loyal customer. Threshold appreciates your kind words and for taking the time to leave a review.
The order was received and came within the allotted time. The agent was very pleasant, and it was a pleasure to interact with her. Thank you for a staff that is well trained.
Reply from THRESHOLD2026-04-27
Rosita - We are pleased to hear your order was received in the time it was expected and you had a good experience ordering with Threshold. We will pass along the positive feedback to our staff. Thank you for the review!
Quick turnaround time in shipping the products, along with great customer service.
Reply from THRESHOLD2026-04-06
We appreciate you leaving a review of Threshold. We are happy to hear you are pleased with the quick turnaround on shipping and our customer service. Thanks for the review!
Safety is a main priority in our school so ordering the student sign in/out book was a must,
Reply from THRESHOLD2026-04-06
Lee - Thank you for leaving a review of Threshold. We are happy to hear you find our Student Sign In/Out Books useful. Thanks again!
D
Dana · 2 reviews · Verified · Experienced 2026-03-04 ·
★★★★★
Threshold has quality expiring badge…
Threshold has quality expiring badge products with many customization options. They also ship fast. I highly recommend.
Reply from THRESHOLD2026-03-26
Dana - Thank you very much for the review. We are pleased that you had a great experience with Threshold and our products. We appreciate the recommedation.