Throne (throne.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Do not trust Throne. A gift was ordered and charged over a month ago (19 June 2026), and it has not been received by the recipient. Their "customer service" is a ladder of FAQs with no actual contact info, no email, no phone number, and no way to track.
Send the order date, the creator, and who it was for to [email protected] and they can trace where the June 19 order stopped. A review page can't see order status; support can. - Ellice from Throne
Used to be a fast and trustworthy site. Now the gifts do not get delivered for 6 weeks plus and communication does not exist. Can't recommend.
After a week without delivery you can file a tracking request from your Orders dashboard, and the tracking team goes to the merchant for an update. Those come back in 5 to 7 business days. At six weeks I'd also send the order details to [email protected]. Someone there can see where it stalled. - Ellice from Throne
eh it works, but hella shipping prices
Glad it works for you. Shipping prices depend on the item and the retailer it ships from, so they swing a lot from one thing to the next. - Ellice from Throne
Thanks, Elaine! Smooth withdrawals are what we're going for, glad this one delivered. - Ellice from Throne
Really glad you're enjoying Throne, Kiyo. Thanks for taking the time to leave this! - Ellice from Throne
They hide a delivery protection cost behind a drop-down menu and it's automatically selected by default. It almost exceeded the value of the item so it was not worth having. When I asked for a refund for that cost, they just said they do not do refunds. Keep in mind the item had not shipped.
Send [email protected] your order details and ask about the delivery protection fee, the one pre-selected in the drop-down that came close to matching the item's price. Ask them directly why it defaults on and what your options are, since they've already told you there's no refund on it. - Ellice from Throne
We had a serious issue with a deleted creator account on Throne. Before the account was deleted, the main balance showed zero and there were no active orders visible. The deletion process only showed a standard warning that the account could not be restored. There was no specific warning about any fundraiser, community gift, crowdfunded contribution, or pending gift funds. After the account was deleted, we found that a $60 contribution had been purchased for the creator’s account. According to the creator, this amount was shown as fundraiser / community gift funds, not as the main Throne Balance. We contacted Throne support several times. Their replies only said that the main balance was zero at the time of deletion. But that was not the question. We specifically asked them to check fundraiser / community gift / crowdfunded contribution records and explain what happened to those funds. After we sent a detailed message asking this specific question, support stopped giving any substantive answer. We only received automatic replies saying that the request was being reviewed. The problem is not only the deleted account. The problem is that Throne refuses to explain what happened to funds that were shown as a fundraiser / community gift contribution and were not part of the main balance. We are asking for a clear answer: Were there fundraiser/community gift funds connected to the account? Were they refunded, transferred, cancelled, frozen, retained as fees, or removed after account deletion? Why did the deletion flow not warn about them?
Tracing fundraiser funds tied to an account that's already been deleted takes the team pulling that exact account, which a public review can't reach. Email [email protected] from the address that was on the deleted account, name the fundraiser, and if an earlier ticket went quiet, flag that in the same note. That's the only way to see where the balance actually went. - Ellice from Throne
Ha, that's the kind of energy we love. Thanks for using Throne! - Ellice from Throne
Easy to use. Received an item that was accurately timed to be delivered
Right on time is how it should go. Thanks for writing in! - Ellice from Throne
Love how anonymous it is, only wish it was easier to track ur packages!
The anonymity landing right for you is exactly the point, so I'm glad that part works. Easier package tracking is fair to want. You can already request tracking on an order from your Orders dashboard, which is the closest thing to that today. - Ellice from Throne
Shipping for items is a lot but it’s a great way for family friends to know what to get u for birthdays and Christmas
Glad it's become the family go-to for birthdays and Christmas. Shipping can add up depending on the item and where it ships from, so it's worth a look before you add something pricey. - Ellice from Throne
Nice experience. Easy website.
Thanks so much! Glad the site made it easy. - Ellice from Throne
good app!!!! i wish the cancellation feature was easier to use, and you would get more information on your package and/or choose when it arrives
Easier cancellation and more say over delivery, when it arrives and what info you get, are both things I'd want too. I can't promise either one, but they're worth sending to [email protected] so they land with the product side. Glad you're liking it otherwise. - Ellice from Throne
Seamless integration, protects my privacy, gets me spoiled
Getting spoiled while your privacy stays yours is exactly the idea. Appreciate you saying so! - Ellice from Throne
No issues and loving it, that's exactly what we're going for. Thanks for the review, Connie! - Ellice from Throne
I had an Amazon list but was uneasy that they gave out personal information .. with the throne my name and address are not visible .. I can easily add links for gifts from lost websites and have had some surprises also I would recommend using the throne as the link is also allowed on many sites so
Keeping your name and address private is one of the big reasons Throne exists, so glad it's working the way you hoped. Thanks for the recommendation, Kay. - Ellice from Throne
its honestly just been a great experience. very easy to use and very straightforward. love it and will continue using it
Love hearing you'll keep using it. Thanks Yukina, that's the best thing you could tell us. - Ellice from Throne
Just so simple to use! Honestly don’t have a single complaint
Simple to use is exactly what we're going for, so this means a lot. Thanks Matilda! - Ellice from Throne
Ha, that's the idea. Thanks for making Throne your spot for it. - Ellice from Throne
I really enjoy the fact that my fans can send me gifts! Its an easy appliance to understand and navigate from the get go
Love that sending gifts feels easy from day one, that's exactly what we're going for. Thanks for the kind words, Ashly! - Ellice from Throne
101 reviews matching