Tide Custom (tide-custom.com) has a 2.0 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
The purchases process is easy and straight forward no hidden fees. I enjoy the style of clothes and will be buying more from here again! The only thing that did worry me is how the address information is set up before you pay, but it fixed itself after. So overall really great experience to have. Keep up the good work! Thank you!
Never ever buy something here! Complete garbage and scam. Sizing a lot smaller than displayed(10cm+ off), fabric is total trash and the customer service… If I could rate lower than 1 star I would.
I bought a baggy wide fit sweatshirt and ordered xxl to be on the safe side. (I usually wear xl) it arrived 3 weeks later. It is slim cut and fits like a very snug large so I would say order 3 - 4 sizes larger than you normally would. I ordered it in baby blue. It arrived grey. I ordered 100% cotton. I received some kind of synthetic shirt like polyester. But the grafic was good (but it will peel off in the dryer so must air dry) and it has a very original cute graphic. Overall, its a ripoff, not because of the quality, (good quality actually) but because it’s not the same sweatshirt as the one pictured.
Scam. Nothing ever arrived
The sizes were a lot smaller than expected, and the quality is extremely poor, even the designs are low resolution. It's very obviously dropshipped from china.
Teriffic. It has been more than two months that it suppose to hit the delivery but has not been sent yet. Luckly i have purchased via klarna and not payed yet, probably going to do claim against. Customer rights come first. You can do business like this...
I contacted this company to say I no longer wanted the item and this was before they had sent it. It had already been 2 weeks since I ordered and it hadn’t been posted. They then sent it anyway, and refused to give me a return address until I had asked for it FIVE times. When the jumper finally arrived the quality is embarrassingly bad. It’s paper thin and the print is blurred, so I began the process to return it after finally getting an address from them. Returns including tax are the responsibility of the buyer apparently so it’s going to cost me nearly £20 to send it back, so I’ve all but lost my money. AVOID like the plague!
I bought a sweatshirt off tide-custom.com and finding NO reviews anywhere I wondered if the business was legitimate and had some doubts about the product turning up. It did turn up, thankfully. The quality was not too bad. The sweatshirt was meant to be stonewashed and it wasn't as stonewashed as it looked in the photo. The material was lovely and soft but a little thinner than I expected. I only waited about 2 weeks for the product and because of all these'processing time' clauses you see on these sites, I was expecting it to take longer. After the purchase I had absolutely no email confirmation from this business and no shipping or tracking info and this is my main reason for giving them only 3 stars. The other thing I would say is the sizing is UK true. I am a small person who likes oversized clothes so I bought an xl and it is a massive xl, they certainly don't do this small Chinese sizing where you find an xl to be a UK medium. XL = XL.
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