Tide Custom (tide-custom.com) has a 2.0 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
I have a whole drawer and a half in my dresser filled with these T-shirts. I love them sooooo much. I will admit that one came a little blurry and one did fade in the wash after a few washes, but I have at least 20 of these and the rest of them are perfect and have lasted a long time. The one that’s blurry, if you look carefully at the picture on the website, it’s blurry there too, so that’s on me. I’ve ordered from them several times, and they usually come in two to three weeks. ONE time a shipment took a month and a half to come and I was really confused, but eventually it did come! I know there are a lot of bad reviews, but I really love this website.
Customer support is TRASH. They almost never respond and when they do, they don't bother to help you. I never received my package nor a refund. They don't care and their company is a scam.
Terrible print quality, absolutely terrible, when I asked for a refund, they wanted to give me a 10% discount on the €30 t-shirt, poor thing, I don't recommend anyone to buy anything from this e-shop.
WARNING! The print washes away after just ONE wash (low temperature, almost no detergent). Zero response from them. Have taken it to PayPal so that Tide Customs can't scam any more people.
I agree with everything the others said. Poor _everything_ DO NOT ORDER. I wish I had been reading these comments before I ordered and absolutely wasted my money. I can't even begin to write everything that went wrong, ending with the poor quality of the product and the customer service. OMG. Lesson learned. DO NOT ORDER.
Got contacted by the team asking if everything was good with the shirts and the delivery. Super polite in every exchange we had, GREAT quality of shirts. I'll be sure to order from here again. Thank you TideCustoms!
I have ordered 3 T-Shirts from them, all size L and all came in different sizes (they do all have L Label though, but are much MUCH larger, and as I said not the same actual size).
Quality of print is not great, blurry and already got damaged a lot after the first wash.
Delivery was super weird. I receives some scammy looking email, and it took me a while to understand they are trying to let me know that my package got delivered to the local post office.
I put 2 stars, because I do wear them, but they will not last long and the experience overall was quite bad.
Prints are fun, but poor quality. One of the shirts started losing it's print after the 3rd wash. I emailed them with pictures and asked for a new shirt as this one isn't up to normal quality standards. They replied that they could only give me a refund of 3 dollars????
I replied that's unacceptable and have never heard from them since and have not seen my 3 dollars. I should have known better but ordered on impulse.
I wanted to cancel my order right after I placed it. They wouldn’t let me and apologized it took so long for them to reply and ship (?) What made me realize they don’t have things on track. They wouldn’t let me cancel, a week later the order was shipped anyway. I received it, products were even worse than expected. Printing has very poor quality. Returning is no option since it costs at least €20,- (they won’t offer shipping costs…) So please, just don’t order here don’t do it. And they steal all the artworks. First time I made a mistake like this, so just want to warn others.
Rubbish quality. Agree with other comments that image is pixilated and they are not heavyweight sweatshirts, it's just a long sleeve tee. Would not recommend.
There is a big choice on the website, i did two order so far. First one went perfectecly, second one i had an issue on the product and was surprise to get a quick answer with a solution from their customer service. I will order again 👍
I ordered the heavyweight sweatshirt. Arrived after 3 weeks. It’s just a long sleeve t-shirt. Company wants me to send back their mistake at my cost. Avoid doing business with this place!!!
The t-shirt arrived with the drawing very pixelated. I complained in order to make the return, they asked me to send them a photo of the problem. I'm still waiting
The t skirts are big in size, I ordered 4 t-shirts in L and they are baggy!
The print is also great!
Only problem is that I never got a confirmation for my order and couldn't trace it. But customer service was replying quickly and were more than helpful and service minded! I would give 5 stars but because I had to ask customer service twice about my order it will get 4 stars.
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