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Media & Publishing

TilePix

61 reviews

3.761 reviews
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About TilePix

Data updated
Website
tilepix.com
Category
Media & Publishing
Location
United States · Ossining
Status
Unclaimed
Last 12 months
32 reviews
Replies to negative
0% (0/20)
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Is TilePix legit?

TilePix (tilepix.com) has a 3.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

L
Linda · 4 reviews · Verified · Experienced 2025-11-30 ·

Picture needs to be minimum 500 pixels

Good product, I will use again

M
Marsha D · 4 reviews · Verified · Experienced 2025-11-20 ·

Love the art and love that it is…

Love the art and love that it is magnetic. My only issue is with Fed Ex who dropped the box off in front of my garage door right where I would have driven over it. Thank goodness for the info from you that it was delivered and I could look at the photo where the box was.

s
sheriff1@pcso · 8 reviews · Verified · Experienced 2025-11-12 ·

Your website is super customer…

Your website is super customer friendly… I appreciate that because I’m technologically challenged… lol! Ordering was very easy!

J
Jennifer Giustino · 1 review · Verified · Experienced 2025-10-30 ·

Replacement wall mounts

I ordered a replacement wall mounts. Delivery was very quick. Very satisfied with my purchase.

J
Johnny Morris · 1 review · Verified · Experienced 2025-10-16 ·

TilePix

Max was a great help. TilePix is amazing. 100% would refer a friend

J
Juanita House · 1 review · Verified · Experienced 2025-10-12 ·

Easy,fast

Easy,fast. I love tilepix. Everyone who comes in my home is mesmerized with my tilepix display

M
Michael · 2 reviews · Verified · Experienced 2025-10-10 ·

We love Tile Pix!!

Can't wait to see our new art in person. What a great website and an incredible (and innovative) selection of ways to display your original content. Will be back for more!

R
Rochelle Brandvein · 4 reviews · Verified · Experienced 2025-09-23 ·

TilePix = Great Customer Service

Great customer service when dealing with an issue I had. Highly recommend them!

B
Bgdgmike · 3 reviews · Verified · Experienced 2025-09-02 ·

Horrible customer service

Horrible customer service. Can't call anyone. Missing pads. 3 months later still don't have the pads for the glass frames. Spent $200 and frames are sitting there still waiting for the missing pads to mount.

K
Katheryn Holliday · 3 reviews · Verified · Experienced 2025-09-01 ·

I found the same tiles for less money…

I found the same tiles for less money from YOU. I ordered them at the more expensive price.

S
Sherri Schroeder · 1 review · Verified · Experienced 2025-08-19 ·

Not at all the quality I had hoped for.

R
RMM · 1 review · Verified · Experienced 2025-08-23 ·

Terrible navigation

Terrible navigation. No search.

G
Genie · 1 review · Verified · Experienced 2025-07-13 ·

Very unsatisfied with the quality and a…

Very unsatisfied with the quality and a lot of frames came broken!! So many things wrong with the package. As soon as I took out the first frame and it was someone else's order included in our package! As I kept going through our 9 frames, I found broken frames, a misplaced adhesive and dents on the prints.

S
Sally A Hernandez · 1 review · Verified · Experienced 2025-07-21 ·

Easy to use and makes great…

Easy to use and makes great gifts/keepsakes

M
Msh · 1 review · Verified · Experienced 2025-06-18 ·

I have not received my order yet

I have not received my order yet! Odd you're asking for a review!!!

B
Brody · 6 reviews · Verified · Experienced 2025-06-05 ·

Customer service is impeccable.

Customer service is impeccable. I received instant response from customer support. Love this company

H
Happy Customer · 1 review · Verified · Experienced 2025-04-30 ·

Excellent Customer Service!

Although I am still awaiting my products, after ordering some Jonathan Adler glass tile pics and paying full price, they had a sale promotion a couple of days later. I contacted customer service and they responded quickly and efficiently to cancel my order so that I could reorder the items with the sale price and save a ton of money! I was very impressed and grateful!! Can't wait to receive my items soon and will order many more in the future! :D

K
Kaitlyn Howisey · 3 reviews · Verified · Experienced 2025-04-27 ·

Shipping options are terrible

Shipping options are terrible. Two week lead time for replacement magnets is ridiculous. Should offer more locations to buy the replacement magnet pads (Amazon, Walgreens, Walmart, etc)

H
Homero · 3 reviews · Verified · Experienced 2025-02-08 ·

Should have an option to cancel a…

Should have an option to cancel a purchase made by mistake.

M
Monica Seide-Evenson · 4 reviews · Verified · Experienced 2025-01-31 ·

Very pleased with the items I ordered

I didn't realize they were print to order so I was a little surprised at how long it took to ship (I think it was 6 or 7 business days) but I am very pleased with the product itself.