TilePix

Terrible customer service

Terrible customer service. Absolutely no support for their product. I have emailed them at their Help email address upwards of 5 times with 1 acknowledgment of receipt and a total dismissal of the remaining follow-ups since 07/02/26. The follow up emails merely said requesting an update. I am disappointed. I have over 40 TilePix and had planned on purchasing many more to fill my wall. However, customer service speaks volumes. And their customer service tells me they don’t need my business. Guess I will be looking into other like products in the market.

Very fast delivery

Very fast delivery. Tiles look amazing, it makes me want to collect them all.

Love my tiles

Love my tiles! Just ordered more!

I need both magnets

I need both magnets, thought that was what I ordered. I only received one side. I didn't understand this when I ordered. Details should be more clear.

I was excited to find the website and…

I was excited to find the website and know that I could replace the tile pics magnets instant response just waiting for my delivery

Customer service is nonexistent

Customer service is nonexistent. I’ve been reaching out to customer service and emailed them four times and not getting a response back.

on time and product is great.

OUTRAGEOUS SHIPPING COSTS!

It costs $5 for 3 replacement wall mounts and the only spot that I can find them is your website, and the only shipping option is $12... I am paying 2.5x the cost of stupid replacement magnets in shipping. If ya'll partner with WalGreens Sell the replacements at walgreens or offer usps shipping instead of mandatory fedex!

The description wasn't clear

The description wasn't clear and I ordered way too many. Description said "1" which meant one tile/magnet thingy, but it was 4, which is all I needed but now I have 16.. Oh well, I'll keep them in case they all fall down again.

Fast shipping

Fast shipping! Quality product:)

Amazing Product!!

Glass TilePix are nice but the pads

TilePix is INCREDIBLE.

Max from TilePix is a diamond in the rough. I received the most incredible customer service…ever. I also LOVE my purchase. I will be a forever repeat customer.

I was sent the completely wrong order.

No way to make changes for address and…

No way to make changes for address and contact customer service is little to none needs better customer service contact for orders

Easy ordering

I had some issues with the wall sticker…

I had some issues with the wall sticker magnets, after contacting the company, they fixed this issue for me and I was able to buy new wall magnets. This helped the problem.

Don't mess with Texas

Like Jonathan and husband Simon Doonan, piece small and powerful. Like Texas, larger than life. Liked savings and lower shipping too. Dean

Great communication when i had an issue…

Great communication when i had an issue with my purchase fast and efficient.

Customer service is great

Customer service is great. Product is not, sadly.