Despite canceling my membership
Despite canceling my membership, I still got charged.
Hey Sara, so sorry about this experience. We've reached out to you directly to resolve this
Tipsy Elves makes the world’s most extraordinary apparel to make your life more fun. Since 2011, we’ve been creating bold, conversation-starting clothing designed to help people stand out, make memories, and bring energy to every occasion. From holiday parties and ski trips to golf outings, vacations, and themed events, Tipsy Elves is known for combining outrageous style with surprisingly high-quality apparel and comfort.Whether you're looking for matching holiday outfits, performance golf apparel, retro-inspired ski gear, or funny party clothing, Tipsy Elves has become a go-to destination for customers who believe getting dressed should never be boring.Popular collections include:Shop Golf Polos & Golf ApparelShop Ski Suits & Snow GearShop Christmas ClothingShop Halloween CostumesShop Vacation Clothing & Hawaiian ShirtsShop Matching Family OutfitsShop Ugly Christmas SweatersShop Christmas OnesiesTipsy Elves has been featured by major media outlets and trusted by millions of customers looking for fun clothing, unique gifts, and unforgettable outfits for holidays, parties, travel, festivals, bachelor trips, and everyday fun.At Tipsy Elves, we believe life is more fun when you dress like it.
Written by the business, not verified by us.Tipsy Elves (tipsyelves.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers consistently praise the exceptional product quality, vibrant colors, and fun designs of the unique costumes and seasonal apparel. Many people also mention the surprisingly fast shipping times and the helpful support team that readily resolves unexpected order problems. However, some reviewers were not happy with the sizing, noting that certain garments ran significantly too small compared to standard sizing charts. A few other people also felt that customer service responses were occasionally delayed or unhelpful when dealing with damaged products and delivery delays. Conversely, a small portion of people felt frustrated when items arrived with minor defects or missing parts.
Auto-generated from all reviews of this business. For reference only.Despite canceling my membership, I still got charged.
Hey Sara, so sorry about this experience. We've reached out to you directly to resolve this
So glad you loved it! Cute and great quality is always a win!
I ordered a ski jacket from them that was advertised on Facebook for a sale. The colors in the picture were very vibrant and beautiful. I just had to have it. When I got it, the colors were even more beautiful than in the picture. I am very happy with my purchase. Shipping was very fast.
That’s so great to hear! Love that the jacket looked even better in person and that shipping was fast. Sounds like a perfect win!
Just like Kayla, I placed an order on 12/15, and a label was created 12/16. I’ve checked the tracking , and also like Kayla, it has not left the warehouse. I’ve called the customer service phone number SEVERAL times only to hear the message that they are so busy (after waiting for quite some time) . I even put my # to get a call back when they weren’t “so busy”, have not heard back. I tried to use their chat, doesn’t even open up. I text , no response, and also emailed. I’m a pretty chill person, but the ski suit I ordered as part of a Christmas gift, doesn’t seem like it’ll get to me in time… which will leave the gift very incomplete! That’s why I’ve reached out in so many ways! I’m extremely disappointed and totally regret choosing to order from Tipsy Elves! UPDATE- Tipsy Elves replied saying they reached out to me, that is 100% FALSE! I’ve heard nothing, still have not received my item! Tracking on UPS shows my package FINALLY was sent to them. Expected delivery is December 30th?!!!!! Not by Christmas as promised! COMPLETELY UNACCEPTABLE!
Hey Holden, so sorry you had this experience. We’ve reached out to you directly to get everything sorted
I ordered matching Christmas pajama sets for my wife and me and paid extra for expedited shipping. Without any explanation, my wife’s set was canceled while mine was not, completely ruining the point of the purchase. What made this worse was customer service. I called and waited in the queue for over an hour, only to finally receive a callback saying they were “too busy” to take calls and that I had been removed from the queue. No help, no answers, no resolution. It’s incredibly frustrating to spend extra money, get part of your order canceled with zero explanation, and then be unable to reach anyone for support. This experience completely missed the mark, especially for a Christmas order. I won’t be ordering from Tipsy Elves again.
Hi Donivan, we're truly sorry you had this experience. We've reached out to you directly to get this sorted out
We order our yearly Christmas pajamas from this company and always are extremely happy. People comment and look forward to what our family theme is each year - and are shocked when they see the quality of the product as well! We will never go a different route and this has become our family tradition. We already have our pajamas picked out for next year!
This is amazing to hear! So glad your family tradition is going strong and that everyone loves the quality and theme each year. Can’t wait to see what you pick out for next year!
Ordered an ugly Christmas sweater on the 15th. 2nd day air. Label was created on the 16th. Still no movement on the package. I was told if the package hasn't left the facility by the next day they would process a refund. Next day has came and went still no movement on package and refusing my refund. It's also very tricky forcing you to pay the free return fee unless you unclick a box. Then it's very deceptive signing you up for ocean. Regardless I order the sweater for my son's school party exchange and he went to school without a sweater to exchange because it never left the facility. I would have been ok with a replacement order but no. They will not do that. So I try to start a return process. Now they use that as an excuse not to refund me. They said we will refund you when it returns. IT NEVER LEFT THEIR WAREHOUSE ACCORDING TO TRACKING. I've dealt with UPS in my career for the last 9 years so I call my rep who can see all the behind the scenes on tracking and it's never left their warehouse. I just want a dang refund. Customer service is terrible. I just WANT A REFUND OR THE SWEATER I PAID FOR
Hi Kayla, we're truly sorry for this experience. We've contacted you directly to make things right
So happy to hear that! We love knowing you can count on our quality every time
They have the fun stuff. I have a couple of the sweatshirts hoodies very good quality. I use them for spring skiing and their wind resistant even love tipsy elves their prices are reasonable too.
Love hearing that you’re rocking them for spring skiing and enjoying the quality, sounds like you picked some awesome pieces!
So glad to hear it was a hit and that you loved the quality!
Quality of sweater is great and got compliments when I wore it out. I ordered several items and one of them didn’t exactly matching the sizing as listed in the website but customer service was AWESOME and very quickly resolved the issue.
So glad you loved the sweater and got lots of compliments! Happy to hear our customer service team could quickly resolve the sizing issue too
Great , Sweater. Very well made. And fast shipping in time for the Holidays my Guests Loved it!
Thanks for sharing this! I'm really glad the sweater felt well-made and that it arrived in time for the holidays. Sounds like it was a hit with your guests too!
The Jumper was never delivered. The last tracking update was over a week ago.
Hey Gregg, so sorry for the trouble. We've reached out to you directly to fix this
Fast shipping. Product was as described.
Thanks so much for sharing this! Fast shipping and getting exactly what you expected is exactly what we aim for
Everything with my purchase was great. And my Christmas onesie fits and looks great.
So happy to hear everything went smoothly and that your Christmas onesie fits and looks great!
I spent hundreds of dollars to buy sux sets of Christmas pajamas for my family. They advertised 30% off if you give them your email, which I did. The price I received was the same as the advertise price on the website, not 30% off because I gave them my email address. Now I’m getting advertisements even though I unsubscribed. That’s frustrating. In addition, they offered an additional 20% off of your first purchase, which they did not give me. It’s false advertising. Great matching PJs, just not as advertised, so disappointed with that Black Friday sale and 20% off first order scam.
Hi Rebecca, really sorry for the trouble. We’ve reached out to you directly to make this right
Great costumes, get them on sale because they’re a little pricey but they are well made. Sizing can be tricky. Go a little larger for more full body style costumes (especially women’s costumes). Bought witches and devils and nurses and tigers for TickTok LIVE Halloween week 2025. Glad we did. Buying Xmas and Valentine's Day now
So glad the costumes were a hit for your TikTok LIVE and love that you’re already stocking up for the next holidays!
Products quality waa great. I needed to return a halloween costume and was only offered store credit instead of a refund.
Hey Jason, thanks so much for the feedback and for the kind words about the product quality. We've reached out to you directly regarding the store credit
Accurate description of item. Fast delivery, and better than expected items!
So glad your order arrived on time and that you’re happy with the quality and pricing!
Hey Paula, so sorry about this experience. We’ve reached out directly to make it right
102 reviews matching