Awesome experience!!
Awesome experience. Quick responses, very helpful and ships quickly without hassle. All knives arrived with no problems and looks awesome!
Tokushu Knife (tokushuknife.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Awesome experience. Quick responses, very helpful and ships quickly without hassle. All knives arrived with no problems and looks awesome!
My shopping experience was very good my knife arrived on time and I am very happy with the choice of my knife it is just what I expected
Toshuku has the best communication and customer service that I’ve found in this industry! They’re always a pleasure to do business with.
Shipped very fast, sharp out the box and stayed sharp will definitely be buying more knives from here soon
Great products, extremely fast service
Personal customer service! Hats off!
I've purchased 3 knives from Tukoshu and I can't speak highly enough about their customer service. One of the entry level knives I purchased had a manufacturer defect and I feel they went above and beyond to correct the issue at maximum convenience to me, essentially operating at a loss (with no arm twisting by myself) to make sure I was satisfied with my experience. They will continue to be my first stop when shopping for specialty Japanese knives and accessories for the foreseeable future.
Tony was very accommodating and provided an excellent recommendation for the santoku knife as a gift. I'll always go back to Tony for my knife requests. Great customer service!!
Tony is the best! Customer service is bar none and my knife is beautiful! I will be purchasing from here again, thank you!
My son loved his bag but it was missing the adjustable shoulder strap.
Hello Terra, we are sorry to hear we misse the shoulder strap. Thats on us! We already have a replacement on the way.
Really enjoyed working with the employees (Logan). The knife was a Christmas gift and it was made in a timely manner. Will be purchasing again from this company.
Love this place I have always had a good experience purchasing from here.
The best value this is the greatest knife I've ever purchased I've been buying knives for 20 years. It looks beautiful Sharp as a razor easy cutting and balanced. Kevin
I appreciate doing business with a company that communicates well, is honest and informative and leaves you feeling good about your purchase. Tony accomplished all of the above and provided me with products as described. This is my first Japanese chef knife and I anticipate purchasing many more. Thank you Tony and Tokushu Knife...
Moritaka 270 Gyuto is fantastic. Assumed that it would wedge on big carrots, but just glided thru. I put this up with my Denka gyuto, my shibatas, Kurosakis and Yoshikanes.
One of my handles is perfect, but the other had a hole on one facet up on the ferrule. It's okay, I guess. I filled it with printable caulking and now have to match the color as best I can ( unless someone has a better idea). I think the hole drilled through the middle was much thinner on one side than the other. It frustrating because I believe these handles came from the states of and that's not a really long trip. I had to email them to remind them to actually shop my order out. Lo and behold it started moving the very same day as the email, so that was either a fluke, or they forgot to send it out in the first place. I will be using this company as a last resort from now on. The handles do look great, though. I feel that that needs to be said. Just be careful because the handles have very weak spots in them. Update: as you can see from their reply the owner does care about quality and shipping speed. I can verify that they sent me a new handle as well as two or three extra for free which was really awesome if them. I highly recommend this business if you're a hobby knife maker, or someone looking for a new laser to blast through some prep.
Hi Colin, Thank you for taking the time to share your feedback. I’m really glad to hear one of your handles came out perfect, but I’m truly sorry the second one didn’t meet expectations. That’s not the level of quality we aim for. The hole you described shouldn’t have made it past our QC team, and I completely understand how frustrating that is, especially when you were excited to complete your project. I also apologize for the delay in shipment that error is on us, and we’ve already addressed it internally to prevent it happening again. I would love the chance to make this right for you. Please reach out to me directly at [email protected] so I can replace the handle or offer another solution you’re happy with. We appreciate your honesty, and I hope we can earn back your trust. — Tony Maciejewski, Owner of Tokushu Knife
Good experience with Tony and he was very responsive to questions.
The handles were gift-quality! Elegant materials and craftmanship. The service was terrific. Thank you a hundred times!
This is the 4th Tokushu knife that I've bought. Never before have I bought a knife as sharp as these and hold an edge as they do. I'll never buy any other knives.
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