Choice and check out.
Reply from Tomjewel2026-06-04
Thanks.
About Tomjewel
Data updated- Website
- tomjewel.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 59 reviews
- Replies to negative
- 86% (6/7)
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Is Tomjewel legit?
Tomjewel (tomjewel.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stunning jewelry, noting that the items look gorgeous and expensive while consistently maintaining exceptional craftsmanship and beautiful designs. People are also extremely satisfied with the responsive support team that addresses concerns immediately, communicates clearly, and ensures completely smooth interactions. However, some reviewers were not happy with unexpected order delays, missing shipping confirmations, and receiving no communication after making their purchases. A few other people also felt that the online website navigation was quite frustrating and noted specific discrepancies regarding the actual product materials compared to descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
I’ve always wanted a big emerald men’s…
I’ve always wanted a big emerald men’s ring and found this gorgeous 7 carat Asscher cut ring at Tom Jewel and knew I had to have it. Although not a genuine emerald, it checks all the characteristics of one - - the color of a fine Columbian emerald- nailed it!; natural inclusions - looks just like them!; - the cut of the stone - precise!; the mounting - looks and feels like real gold. I think Tom Jewel really caters to details! I’m sure I’ll be a repeat customer!
Reply from Tomjewel2026-05-28
Thank you for your awesome review. Looking forward to cooperation with you again.
communication was wonderful
being able to talk to the owner about what I want and him understanding what my needs were. I am thankful he took the time for me. I love the Art and love they put into each piece. I wish the mail was faster but we can control everything. I love when my packages come!!...
Reply from Tomjewel2026-05-27
Thank you for your liking. We will do our best to serve every user.
Easy to navigate site
Easy to navigate site. Big selection to choose from. Looks like good quality, will know more when item arrives. If quality is good , then the price seems fair . Looking forward to the bracelets arrival .
Reply from Tomjewel2026-05-26
Thank you.
Gorgeous ring!
The item was exactly as pictured and described. Shipping time was acceptable.
Reply from Tomjewel2026-05-25
Thank you. Welcome to place your order again.
Was an easy purchase and I heard that…
Was an easy purchase and I heard that the quality is perfection
Reply from Tomjewel2026-05-25
Thank you for enjoying the shopping process.
Simply gorgeous and stunning rings
Simply gorgeous and stunning rings! Love every purchase I made! Thank you also for the great customer service as well!
Reply from Tomjewel2026-05-25
Wow, thank you for liking us. Please contact us again if you need our services again. We look forward to your repeat purchase.
Love the ring I ordered
Love the ring I ordered , customer service is 10/10 , highly recommend
Reply from Tomjewel2026-05-25
Thank you for your praise.
Ordering was easy just waiting on the…
Ordering was easy just waiting on the product
Very well i waiting m’y White an RED…
Very well i waiting m’y White an RED ring
Thank you for cancelling the order I…
Thank you for cancelling the order I didn't want to purchase 2 rings and I found a better looking ring and a larger ring thanks.
No trouble ordering
Well so far I am very pleased with your…
Well so far I am very pleased with your products. I did order a couple of rings that are the same but different sizes and the one has lost a stone. I have reached out to the Company and I have already received a reply, and was told to send a photo which I have done. And sent it back for review. But while I wait for a response I went ahead and ordered the 15ct amethyst in sliver. Purple is my all-time favorite color 💜 even tho it's not my birth stone.. I eagerly await it coming to me.. Today April 7th is the day I ordered the new ring.. late last month is when I ordered the others..
Reply from Tomjewel2026-05-25
Wow, we'll handle any quality issues with after-sales service. Thank you for your liking.
Officer JDCrawford
I appreciate times quality in this PRODUCTS. I appreciate his first response for Customer Service. Great company
Reply from Tomjewel2026-05-25
Thank you.
Easy peazy to order.
Easy to use site. Love the discounts.
I haven't been sent any info on ship…
I haven't been sent any info on ship date yet.
Reply from Tomjewel2026-05-25
We apologize for the unpleasant shopping experience. We do send tracking links to every customer via email, and we hope to provide you with a satisfactory experience next time.
The advertisement of the merchandise it…
The advertisement of the merchandise it looks as if it is truly valued at the creation of the pieces a lot of thought goes into the merchandise and creativity I will post again afterwards to assure satisfactory and if so I will be purchasing and advertising for sure
So far so good
So far so good, but I'm afraid of receiving items from me just ordered not nice to look at and above all I'm afraid of waiting excessively for the courier. I will be able to tell you more when I receive the goods if it is of high quality as I hope. For the moment thank you
Reply from Tomjewel2026-05-25
Thank you.
I made a special request to have…
I made a special request to have different colored stones put in a ring… They did not charge me any extra and they were very accommodating in making sure I got what I wanted… It’s very nice and I’m very happy
Reply from Tomjewel2026-05-25
Thank you for your patronage. We will strive to provide excellent service to every customer.
Today I received my order of two…
Today I received my order of two beautiful rings and lab grown diamond neckless for men. All three pieces I am very pleased with, I was a bit apprehensive buying from online store based in Hong Kong but took the chance after reading previous positive reviews. Tracking the parcel was very easy and Royal Mail deliver this end. The pieces all came in beautiful quality boxes and I would/ will be purchasing again.
Reply from Tomjewel2026-05-25
Thank you for your praise. We look forward to your repeat purchase.
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