Very Unique Rings.Honest and…
Very Unique Rings.Honest and Trustworthy.Pleasure to do business with.
Reply from Tomjewel2026-10-19
Thank you so much.
About Tomjewel
Data updated- Website
- tomjewel.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 59 reviews
- Replies to negative
- 86% (6/7)
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Is Tomjewel legit?
Tomjewel (tomjewel.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stunning jewelry, noting that the items look gorgeous and expensive while consistently maintaining exceptional craftsmanship and beautiful designs. People are also extremely satisfied with the responsive support team that addresses concerns immediately, communicates clearly, and ensures completely smooth interactions. However, some reviewers were not happy with unexpected order delays, missing shipping confirmations, and receiving no communication after making their purchases. A few other people also felt that the online website navigation was quite frustrating and noted specific discrepancies regarding the actual product materials compared to descriptions.
Auto-generated from all reviews of this business. For reference only.What people say
Quality
Web site was colourful and had a lot of choice
Reply from Tomjewel2026-10-10
Thank you.
The customer service is responsive
The customer service is responsive. I had a small issue and the addressed it immediately. I highly recommend them.
Reply from Tomjewel2026-10-09
Thanks.
I purchased a ring and spent the extra…
I purchased a ring and spent the extra money for rushed shipping. I spent about $160 around 150 something just for the ring as well as the shipping and I haven’t received any confirmation that my purchase is on the way I have not received a number that I can track the package and I’ve got no receipt reception of email pertaining to the issue. I’ve sent an email. I have not been responded to yet and I’m hoping that they will get back to me about my purchase because I’ll be very upset if they stole money from me and swindled me.
Reply from Tomjewel2026-10-08
We apologize for the inconvenience. We will send an order confirmation to your email address; could you please provide your order number so I can check the status? Thank you.
Easy to find jewelry on web site
Easy to find on web site. Excellent picture of the ring. Nice piece of jewelry.
Reply from Tomjewel2026-10-05
Thank you for your compliment. We look forward to your next order.
Buyer beware the bait and switch
They steal pictures and videos from reputable sites and then send you very inferior jewelry with $2 stones. Nothing like the ring in the video except for possible part of the setting.
Easy ordering and communication!
Reply from Tomjewel2026-09-29
Thank you.
Online on your website the clothing…
Online on your website the clothing look very good but when you actually get it the quality is very disappointing and materials very cheap
Reply from Tomjewel2026-09-28
We sincerely apologize for the unsatisfactory shopping experience. Please send your order details to our customer service email at [email protected] so that we can provide you with better service. Thank you again.
I love my previous rings
Reply from Tomjewel2026-09-17
We have also just released a number of new ring styles; please feel free to take a look and see if any catch your eye.
Beautiful items great quality easy…
Beautiful items great quality easy purchase
Reply from Tomjewel2026-09-16
Thank you.
Happy Customer
I’m very happy with my ring!! It’s stunning. The customer service I received was also great. I Will definately order from Tom Jewel again.
Reply from Tomjewel2026-09-15
Thank you.
Your website is abysmal
Your website is abysmal. you cannot change things and it clicks off to soon. My previous feed book was never sent because it took 9 trys to get the code and then it blocked me out.
Reply from Tomjewel2026-09-09
We apologize for the inconvenience. Please contact our customer service team at [email protected], and we will resolve the issue for you. Thank you very much.
Excellent customer service
Excellent customer service, had a small issue and it was resolved within one email. Rings are really pretty and of good quality. A++
Reply from Tomjewel2026-09-08
Thank you so much. We look forward to your next order.
I’m a big fan of Tomjewel
I’m a big fan of Tomjewel. The jewelry is gorgeous and looks really expensive. It’s nicer than some of my gold jewelry.
Reply from Tomjewel2026-09-07
Thank you so much.
Memorable site
My ordering was a breeze and I’m anxious to receive my order in a timely manner and hopefully a quality that will intice me to order more. Thanks, WB
Reply from Tomjewel2026-09-01
Thank you for your purchase. Please provide your order number, and we will prioritize the production and shipment of your order.
I felt that since I couldn't see a ring…
I felt that since I couldn't see a ring you were advertising and order it, that you might be practicing false advertising.
Reply from Tomjewel2026-09-01
The rings featured in our promotional photos are available in the store. Could you tell me which model it is? I’ll help you locate it.
I accidentally orderd the same thing…
I accidentally orderd the same thing twice and I can't figure out how to cancel the second order.
Reply from Tomjewel2026-08-26
Please send me an email, and I will cancel the order and issue a refund for you. [email protected]
The flower 💐 ring that I ‘ve ordered is…
The flower 💐 ring that I ‘ve ordered is beautiful thank you
Reply from Tomjewel2026-08-24
Thank you for your feedback; we will strive to serve our customers even better.
Easy to order
Reply from Tomjewel2026-08-14
Thank you
I received prompt feedback to my…
I received prompt feedback to my questions, and I’m looking forward to my purchases! Thank you.
Reply from Tomjewel2026-08-11
Thank you for your purchase.
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