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TORCHSTAR - Light Fixtures Wholesaler

67 reviews

4.767 reviews
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About TORCHSTAR - Light Fixtures Wholesaler

Data updated
Website
torchstar.us
Category
Home Services
Location
United States · Eastvale
Status
Unclaimed
Last 12 months
67 reviews
Replies to negative
0% (0/4)
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Is TORCHSTAR - Light Fixtures Wholesaler legit?

TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has a 4.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Abigail Allen · 1 review · Experienced 2026-06-05 ·

finally upgraded the bathroom and wow

Just wanted to share my experience because I spent way too long researching bathroom lighting and this might help someone else going through the same thing. So our main bathroom has had these builder grade fixtures since we moved in 5 years ago. You know the type, those generic chrome bar lights that make everyone look slightly ill? I kept putting off replacing them because, for what it's worth, bathroom lighting felt intimidating. Electrical work, moisture concerns, all that. But I stumbled across Outlight while looking for something else entirely and the Wave sconce caught my eye. That thin curved shape just looked so clean. Ordering was easy, nothing fancy to report there. When it arrived the packaging was really solid, lots of cardboard inserts keeping everything secure. The matte black finish in person is gorgeous, like a soft almost velvety texture to it? Hard to describe but it doesnt look cheap at all. We had our electrician install it last weekend on either side of our vanity mirror. The warm white light is so flattering compared to our old setup. My husband even commented that the bathroom feels like a different room now which is saying something because he notices approximately nothing about home decor 😂 One small thing, the installation instructions could be a little more detailed for someone whos not super handy. Our electrician figured it out fine but I could see it being confusing. About a week in and I keep finding excuses to go in there. Hope this helps someone!

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Evelyn Wright · 1 review · Experienced 2026-06-06 ·

my mom cried a little, honestly

got the Mira for my mom's birthday and set it up on her nightstand before she even saw it. When she walked in she just stopped and said "this is too nice for me" which, same energy every time she gets something she actually likes. The off-white ceramic base looks so clean against her dark wood furniture, and the linen shade gives off this warm glow at night that doesn't feel harsh at all. 3000K is the right call for a bedroom, super easy on the eyes. Only thing, the metal parts near the base show fingerprints pretty easily so maybe don't hand it to someone right away. Worth every penny though. 😊

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Pamela Maxson · 11 reviews · Verified · Experienced 2026-06-09 ·

Ruby has been extremely helpful to us

Ruby has been extremely helpful to us. I am grateful for the personal help.

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Elizabeth Pickering · 1 review · Verified · Experienced 2026-05-26 ·

I received answers to my questions in a…

I received answers to my questions in a very timely and courteous manner.

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Morde · 1 review · Verified · Experienced 2026-05-26 ·

Good product good service

Good product good service, cant go wrong with them

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Art Nastri · 1 review · Experienced 2026-05-22 ·

I purchased a 6 pack of 4 foot led shop…

I purchased a 6 pack of 4 foot led shop lights 2 years ago. The lights are advertised with a 5 year warranty. Within the first few months the 3 lights failed. The company replaced the lights and did not require the failed lights to be returned. Now one of the lights has failed completely and 2 others blink intermittently, I contacted the company and was told they would replace the lights but I would need to return the failed lights. The cost to return the lights is more than the cost of purchasing new ones essentially making the warranty useless. Be aware of this company's warranty. These lights have issues look for better quality

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Debora Starcher · 4 reviews · Verified · Experienced 2026-04-14 ·

The replacement loght worked perfectly…

The replacement loght worked perfectly and the staff was helpful and responsive.

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Fernando Alas · 1 review · Verified · Experienced 2026-05-04 ·

Great customer service and resolved my…

Great customer service and resolved my issue quickly.

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Faustino Santana · 1 review · Verified · Experienced 2026-05-05 ·

Good customer service

Good customer service, emailed company and Rudy responded within couple hr.'s. I placed ordered with Rudy and it was ready for will call within 1 hour

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Alan Marcus · 1 review · Verified · Experienced 2026-05-01 ·

Great service!

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Danny · 1 review · Experienced 2026-04-27 ·

Horrible & scammy returns process- Charged for an item we returned

In my opinion, this company has a very scammy returns process and extremely poor customer service. We returned an LED light rope purchased on Amazon and they recharged us for it after it arrived, claiming we only returned 1 of 2 of the ropes, providing only pictures of the closed box and our shipping label. We 100% returned both lights and have the weight and pictures to prove it. Already reported to Amazon & Chase fraud teams. Would never order again from this company and highly suggest you avoid doing business with them. Several other reviews on here and amazon about their returns process and taking advantage of customers.

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JB · 3 reviews · Verified · Experienced 2026-04-28 ·

Great selection of lights and trims +…

Great selection of lights and trims + very easy to order!

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Abigail Miller · 1 review · Experienced 2026-04-22 ·

My partner actually gasped

Bought some lights for my girlfriend's new place and the website made it so easy to picture how everything would look. Photos felt like real rooms, not a sterile showroom. She loves them and keeps saying her living room finally feels finished.

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Joseph Quinn · 2 reviews · Verified · Experienced 2026-04-22 ·

I sent an email to request whether a…

I sent an email to request whether a bulb was still available and if so could I order a few. I was surprised to have such a quick response and have an order in the works.

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Jay · 1 review · Verified · Experienced 2026-03-31 ·

I upgraded my lamp from a old halogen…

I upgraded my lamp from a old halogen lamp to their LED one, its now a lot brighter and much better color

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Kim · 1 review · Verified · Experienced 2026-04-01 ·

i was surprised all these light we…

i was surprised all these light we bought support dimming, perfect for our retrofit project

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Customer from California · 1 review · Verified · Experienced 2026-01-27 ·

Customer service has been very helpful

Customer service has been very helpful, helped me find the right thing before I placed order.

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Julie · 1 review · Verified · Experienced 2026-03-31 ·

we got some lights for our remodeling…

we got some lights for our remodeling project, they quoted some amazing price, and the package arrived in less than a week.

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Jeff Fuller · 1 review · Verified · Experienced 2026-04-01 ·

their direct customer service is…

their direct customer service is wayyyyyyyyyyy better than amazon bots and useless refund agents, they actually solve my problem

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Timothy · 1 review · Verified · Experienced 2026-04-01 ·

we had some issue with the light…

we had some issue with the light control and customer service helped us set it up in a day, very nice