Dependability
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About TorGuard
Data updated- Website
- torguard.net
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 96 reviews
- Replies to negative
- 33% (5/15)
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Is TorGuard legit?
TorGuard (torguard.net) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 33% of negative reviews; 96 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great service
A great price and easy to navigate web site is why I have been with Torguard for over 10 years.
Worst vpn ever
Worst vpn ever. Our Laptops always shouted down with him. To expensive for that “quality”
Highly Recommend
Since I have had your product I have had no issues, anytime I had a technical issues you folks were quick with a fix. Keep up the good work
Residential IP doesnt work as…
Residential IP doesnt work as advertised. Shows up as data center IP and is blacklisted causing problems. Reached out for a new IP and had the same problems. Why advertise a product you can’t deliver on? Beyond that they charged me before the new billing cycle and refuse to provide a refund when contacted before the new billing cycle. Avoid this company. Yet another scam.
Fabulous problem solvers
Anytime I've had a problem, customer service jumps on it immediately and even though all help is via e-mail, the explanations are easy to follow and resolution speedy.
Great past experience
I've had TorGuard for years now and I appreciate the support I've recieved. I do need to contact them about other matters, but I'm sure they will rectify the matter.
A great product
A great product. Easy to renew and does exactly what the marketing says it does.
Great connections for all my torrents.
Top tier service
Always reliable
Always reliable, and great flexibility at billing time
Reliable and always up.
TorGuard is Great!
I have been using TorGuard for many years, and I am quite satisfied with my experience.
good stuff 🥰
Customer Service was horrible
Customer Service was horrible. Multiple service tickets without a single respond. No services for several weeks and no compensation while not a single word from their company. Edit for prove, since the company answered they did everything - Ticket 294051 submitted 06/09/2025, didn't hear anything and the ticket was closed without a respond. After I reopen the ticket to leave a comment, by then, finally a respond on 07/27/2025. By then, the service was restored without changing any configuration.
Reply from TorGuard2025-10-17
Sorry to hear that you’re unhappy with your experience. We looked into your complaint and couldn’t find any recent support requests associated with your account. Your last ticket, submitted 82 days ago, was responded to, and we’ve had no reported service issues that would have prevented access during that time. Please reach out to our support team with your ticket reference or open a new request so we can investigate further and make sure everything is working properly for you.
No other better VPN period
No other better VPN period! good company, great support and good price.
Excellent VPN
Excellent VPN. I have been using it for several years now with no issues.
Excellent easy to use.
Easy to use
Easy to use. Very responsive. Rarely drops out. Sometimes need to re-boot as it wants to "wait". Very satisfied overall.