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Electronics & Technology

TorGuard

101 reviews

4.3101 reviews
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About TorGuard

Data updated
Website
torguard.net
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
96 reviews
Replies to negative
33% (5/15)
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Is TorGuard legit?

TorGuard (torguard.net) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 33% of negative reviews; 96 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

T
TorGuard User Anonymous · 1 review · Verified · Experienced 2025-09-29 ·

Exemplary!

Set and forget service that does exactly what it's supposed to do.

M
Mark Crider · 5 reviews · Verified · Experienced 2025-10-07 ·

This tool is very easy to use and…

This tool is very easy to use and highly customizable, and it successfully bypasses most free public Wi-Fi networks.

K
K. Burnett · 11 reviews · Verified · Experienced 2025-10-05 ·

Very helpful, works great

I have been with Tor Guard for many years now. Never any issues and very quick to reply and help me when I needed it setting it up on a new laptop.

D
Derrick · 4 reviews · Verified · Experienced 2025-10-05 ·

Torguard is super underrated

Torguard is super underrated, the system never fails. I have used the service for more than 10 years. I totally recommend them, A+ all day

K
Kevin · 5 reviews · Verified · Experienced 2025-10-05 ·

Been with torguard for years and never…

Been with torguard for years and never had an issue with them.

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Rhys Latham · 1 review · Verified · Experienced 2025-10-03 ·

Great overall

Easy to sign up, easy to activate. Simple UI, does the job. I only wish it was cheaper.

G
Glynnp · 25 reviews · Verified · Experienced 2025-10-04 ·

Does what it says on the tin.

M
Mack · 3 reviews · Verified · Experienced 2025-10-02 ·

Easy to use and very reliable.

Easy to use and very reliable. Helpful team when assistance is needed,

J
JBNP · 1 review · Verified · Experienced 2025-10-01 ·

Easy to download and use

Easy to download and use. Convenient for travel when you need a local server/IP.

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Ronald Heath · 5 reviews · Verified · Experienced 2025-10-01 ·

works well conistantly

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Tony Bourque · 3 reviews · Verified · Experienced 2025-10-01 ·

Excellent service

Excellent service. Provides the protection we need. Living in Canada, Torguard provides protection around the world. Strongly suggest this product. As a Canadian, the exchange rate is a little cumbersome however still worth the extra cost.

A
Ash Etherington · 2 reviews · Verified · Experienced 2025-10-01 ·

Always works

Always works, Customization is easy, port forwarding just works,

D
DK Emert Inc · 2 reviews · Verified · Experienced 2025-10-01 ·

Not what it used to be.

With the most recent system update to our Windows 11 Pro workstation, the Torguard Desktop App completely stopped working. When I went to look for an updated version, I found that the latest version was over 18 months old. This is not acceptable for any sort of security software. The support is terrible as well and it usually takes days to get a response. I'm cancelling my services.

Reply from TorGuard2025-10-08

We’ve looked into your account and noticed you haven’t submitted a support ticket in over 1.5 years. Our support team consistently responds to all inquiries within 24 hours. TorGuard’s Windows app is fully compatible with Windows 11 Pro, and we are not currently experiencing any widespread issues. In many cases like yours, problems arise from false positives or interference from antivirus software. It's also important to clarify that while the app version may not change frequently, security updates occur continuously at the network level and are silently pushed to the client. Our VPN client software is stable, lightweight, and built using the latest security libraries. Major app updates are issued only when necessary to maintain reliability and performance. We’re always happy to assist with setup or troubleshooting. If you'd like to give it another try, feel free to reach out directly.

c
customer · 6 reviews · Verified · Experienced 2025-10-01 ·

Just take the money out automatically…

Just take the money out automatically every month. I seem to can’t process the payment manually anymore. It has to be a glitch in the web site. Thank you.

M
Michael Garrett · 3 reviews · Verified · Experienced 2025-10-01 ·

TorGuard Works

TorGuard is my go-to for online security and anonymity. I've been using their services for years without issue.

W
Whosever · 2 reviews · Experienced 2025-08-10 ·

Torguard is garbage

Torguard is garbage. They respond slowly to support issues or not at all. They promote services they know are false, don't work or are super buggy. If you request an immediate refund after paying for a service that doesn't work they ghost you. Run away from this company!!! Total scam!!! By the way they have been under investigation. "Upon investigation, evidence suggests that TorGuard may have lured users into paid subscription plans, deliberately hiding the fact that those plans will automatically renew without further actions by consumers. Evidence further suggests that customers who realize they are being charged without authorization are not able to cancel the unauthorized subscriptions through TorGuard. " "TorGuard customers allege that the company uses “shady customer service” representatives that intentionally frustrate users from getting a refund under TorGuard’s refund policy. " I am one of those customers.

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TorGuard User Anonymous · 3 reviews · Verified · Experienced 2025-07-25 ·

so far so good

d
devil bigger · 1 review · Experienced 2025-07-05 ·

TorGuard is honestly low-key awesome

Normally it was really hard to connect to TorGuard's premium proxy, but with this new V2Ray beta version of TorGuard on Android, the connection has gotten way better. Big thanks to the awesome TorGuard team!

Reply from TorGuard2025-07-17

Thanks so much for the kind words and for trying out the new V2Ray beta! We're glad to hear it's working better for you — more improvements are on the way!

A
Afolabi Joshua · 1 review · Experienced 2025-06-28 ·

Please 🙏🙏 stay away from this VPN

Please 🙏🙏 stay away from this VPN. It is a waste of money. Their support system is a trash. Also, it keeps showing you that your password isn't correct without any reason. If you still change it, it will keep saying the same thing.

Reply from TorGuard2025-07-17

Sorry to hear about the trouble! If password resets aren’t working, it’s likely that your account has been suspended. Please reach out to our support desk so we can review the account and help get things sorted for you.

v
vincent avitabile · 3 reviews · Verified · Experienced 2025-05-25 ·

Works very well

Works very well, no issues.