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Torro Funding

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102 reviews

4.4102 reviews
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About Torro Funding

Data updated
Website
torro.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
77% (10/13)
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About this business

Founded in 2015, Torro Funding is a Fintech direct funder that provides working capital to U.S.-based startups, small, and medium-sized businesses. Unfortunately, many entrepreneurs have been denied traditional funding by their banks. Many merchants turn to Torro because we think differently from banks. We consider several historical factors, and our decision is not solely based on credit. In as little as 24 hours, your existing business could receive up to $500,000 in funding to cover various expenses such as meeting payroll, purchasing inventory, consolidating outstanding debts, and expanding. Could your business benefit from some extra money in the bank? If so, fill out our quick and easy application at www.torro.com or call 1-866-858-2404. You’ll typically receive a pre-approval in under 24 hours.

Written by the business, not verified by us.

Is Torro Funding legit?

Torro Funding (torro.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 77% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for guiding them through the funding process with exceptional clarity, patience, and dedication. People note that representatives are exceptionally responsive and knowledgeable, ensuring smooth transactions and remarkably quick financial results. However, some people mentioned encountering unhelpful communication and rude behavior from staff members during their funding interactions. A few reviewers also felt that responses were severely delayed, leaving them frustrated by a lack of clear answers and transparency. Consumers sometimes experienced unexpected difficulties with customer service agents who hung up or failed to maintain professional standards.

Auto-generated from all reviews of this business. For reference only.

What people say

Wanna send a special thanks to jousha…

Wanna send a special thanks to jousha and Torro for helping me get funded super fast and easy highly recommend This is coming from the best BBQ trailer The Smoke Vault BBQ AND GRILL

Reply from Torro Funding2026-06-24

Thank you for the great review! We’re thrilled Joshua and the Torro team were able to get you funded quickly and easily! Please reach out to Joshua if you need anything!

Josh Stapley & Derek Phillips GOAT!

Kudos must go out to Josh Stapley and Derek Phillips of Torro Funding. No words can accurately describe the two individuals who assisted and found the required funding to avoid financial ruin within 48 hours. I was at my wits end trying to find solutions. Josh and Derek had a solution and plan within hours of contacting them. I appreciate their services and grateful to come across Torro Funding. Extremely thankful. The future is so much brighter now due to their help!

Reply from Torro Funding2026-06-24

Thank you for sharing such an incredible and heartfelt review. We're truly grateful that Josh and Derek were able to act quickly, provide a clear solution, and help you move forward with renewed stability and confidence, and we’re honored to have been part of such an important moment for your business! Please let us know if you need anything in the future!

Gauge Lawrence Was part of my funding…

Gauge Lawrence Was part of my funding team. He patiently explained things to me and helped me to follow the process. I would definitely recommend Torro to my friends.

Reply from Torro Funding2026-06-24

Thank you for sharing your experience! We're delighted to hear that Gauge helped to make the funding process seamless. Please let us know if you need anything in the future!

Working with Derek Phillips at Torro…

Working with Derek Phillips at Torro was refreshing. He told me the truth even when I didn’t want to hear it. Got me in the right direction for my business. Would recommend Derek to anyone.

Reply from Torro Funding2026-06-24

Thank you for your thoughtful review! We're proud to hear that Derek's honesty, transparency, and commitment to helping you make the best decisions for your business! Please let Derek know if you need anything in the future!

Very Pleased

I recently worked with Torro and could not have been more pleased with the results. Devon was there throughout the process, communicating what was needed in a clear and concise manner. Thanks, Torro and thank you, Devon!

Reply from Torro Funding2026-06-24

Thank you for your wonderful feedback! We're delighted to hear that Devon's clear communication and guidance made the process smooth and successful, and we truly appreciate the opportunity to help you achieve such great results! Let Devon know if you need anything in the future!

Scott needs a vacation

I have been applying for grants and started getting ads. I mistakenly filled out a form for an ad for loans and Toro got my info. They sent me two texts and two emails (just like many other lenders) but Toro VP of operations Scott Cluff was the only one snarky enough to respond this when I explained my mistake and asked him to remove me from his list: "Contact you local and state government for free money" Didn't mean to hurt his feelings but wow what a think to say to potential clients!

Reply from Torro Funding2026-06-04

Thank you for sharing your experience. I sincerely apologize for the way my response came across. That was not my intention, but I understand why it felt dismissive, especially when you were simply trying to explain that the inquiry was submitted by mistake and asking to be removed from our list. We receive a high volume of inquiries and try to respond to everyone quickly, but that is not an excuse for a message that made you feel disrespected. I should have handled the situation with more care and empathy. I’m sorry for the frustration this caused. We will make sure your information is removed from our contact list, and we’ll use your feedback as a reminder to improve the tone and clarity of our communications going forward. I wish you the best with your grant search and appreciate you bringing this to our attention. Scott

Not satisfied

Not satisfied. They promised me that they could get me up to at least $30K, but only got me supposedly $16,500K but they where using a credit card of BOA i already had and they where counting it. So in reality they only got me $12K. And at the end they made me believe i could get up to 40k or at least 30k but no, not even; and they counted a $4,500K credit card I HAD OF MY BANK ACCOUNT and made it seem like they got it, they where counting it like they got it but no it was mine. (Please do not say we do not leave misleading information but you guys count a credit card I already had, my credit is low now when i had a perfect score) Do not use this company, getting like tons of credit cards for you to reach a level of $ you want to reach shouldn’t even be a business, even tho thats how this business works by applying for different cards. DO NOT USE TORRO FUNDING! And also do not contact or call people even tho ppl apply trough a third party, yall do that because NOBODY CONTACTS YOU GUYS!!!

Reply from Torro Funding2026-06-04

Thank you for sharing your feedback. We understand your concerns regarding the final funding amount, how the total was presented, and the impact you feel the process had on your credit. Funding results can vary based on lender approvals, credit profile, underwriting, and other factors outside of our control. That said, we recognize the importance of clearly explaining what funding is newly obtained, what may already exist, and how totals are calculated so clients have a clear understanding of their results. We take this feedback seriously and will review the details of your file internally to better understand your experience and identify where communication could have been clearer. We will also honor your request regarding future contact. Thank you for bringing this to our attention. — The Torro Support Team

Joshua made the process easy

Joshua made the process easy . Thanks for the great customer service and overall experience!

Reply from Torro Funding2026-06-24

Thank you for your kind words! We're thrilled to hear that Joshua made the process simple and stress-free, and we're grateful for the opportunity to provide you with a great experience from start to finish. Please let Josh know if you need anything in the future!

Devon Ogden was great to work with

Devon Ogden was great to work with. He helped navigate us through some issues and handled them like a pro. We appreciate Torro Funding's willingness to work with us!

Reply from Torro Funding2026-06-24

Thank you for your thoughtful feedback! We're so glad Devon was able to help you navigate the challenges along the way and provide the professional support you deserved, and we truly appreciate your trust in the Torro team.

Devon Ogden Was beyond helpful!

Devon Ogden Was beyond helpful!! Super fast and efficient. Great at responding and what they said they could get done, they even did better than that! Would use them again and if anyone needs help with getting money Devon is the man to hit up!!

Reply from Torro Funding2026-04-28

Thank you for the great feedback, we really appreciate you sharing your experience. We’re glad to hear Devon delivered such a fast, efficient, and responsive experience, and even exceeded expectations. That’s exactly the level of service we strive for. We’ll be sure to pass this along to him. We appreciate the recommendation and look forward to working with you again in the future. Torro Support Team

Adam was great

Adam was great, thorough and helpful throughout the process. Followed up after and very responsive.

Reply from Torro Funding2026-06-24

Thank you for taking the time to share your experience! We're thrilled to hear that Adam's commitment to follow-up made the process smooth and helpful, and we truly appreciate the opportunity to work with you!

Misleading advertisement

Misleading advertisement. Much higher requirements than led to believe. Underwriter was rude abd unprofessional

Reply from Torro Funding2026-04-28

We’re sorry to hear that your experience did not meet expectations, and we take feedback around professionalism very seriously. That said, we do want to clarify how our approval process works for anyone reading. Torro offers multiple funding solutions, but approvals are always based on two primary factors: verifiable business revenue and credit profile. These are standard underwriting requirements across the industry, not unique to our company. In this case, the business showed an average monthly revenue of approximately $1,452 and a credit profile in the 600–649 range. While we do our best to explore every available option, those metrics fall below the typical thresholds required for most funding programs, which can limit approval outcomes. We never intend to mislead applicants, and our goal is always to match each client with a product they can realistically qualify for. When a file falls outside of approval parameters, our team communicates that as clearly and quickly as possible so clients can focus on strengthening their profile and revisiting options in the future. We also take your comment about the interaction with our underwriter seriously. That’s not the standard we hold our team to, and we will be addressing that internally. If you’d like, we’re happy to revisit your file down the line once revenue or credit has improved, as those are the key drivers that will open up more funding opportunities. Torro Support Team

Joshua helped point me in the right…

Joshua helped point me in the right direction to start my funding process

Reply from Torro Funding2026-04-28

Thank you for taking the time to share this. We’re glad Joshua was able to provide clear direction and help you get started on the right path. Getting that initial guidance right is a big part of setting things up for success. We’ll make sure he sees this. If you need anything as you continue through the process, don’t hesitate to reach out. Torro Support Team

Torro is not a business lender!!!

This company is a lie. They portray themselves as business lenders, but they're not. They will help you use your own credit to acquire a bunch of useless credit cards in your name, thereby destroying your credit report on something you could do for yourself if you wish to go that route. And to even make it worse; they would charge you a good fraction of whatever they are getting for you. Dealing with them is ABSOLUTELY WORTHLESS. I asked for a business line of credit(and I paid them for it), but they went and got me a dozen credit cards that is messing up my life right now. My credit score dropped from 795 down to 630. I even had some of my existing personal credit cards cancelled on me. Most of them, I've built up in the past two decades. I wish I could turn the hands of time; I wouldn't thread that path. BEWARE!

Reply from Torro Funding2026-04-27

We take feedback like this seriously, but we also want to clarify several important facts for anyone reading. Torro does not misrepresent its services. Our startup and credit-based funding programs are clearly outlined from the beginning as a strategy that leverages personal credit to access 0% APR introductory credit cards. This is not a traditional bank loan product, and that distinction is explained in detail prior to enrollment. Before moving forward, every client is required to: • Review and sign a written agreement outlining the structure, risks, and fees • Complete two separate compliance calls confirming full understanding of the program • Acknowledge that personal credit will be utilized At no point is this process hidden or misrepresented. Regarding credit impact, any time multiple accounts are opened in a short period, there can be a temporary decrease in credit score due to inquiries, new accounts, and utilization. This is standard across all credit-based funding strategies and is also disclosed prior to moving forward. Many clients use this program specifically because it allows them to access capital without high-interest debt or daily payment obligations. As for fees, Torro operates on a success-based model tied to approvals and access to capital , not simply “getting credit cards,” but structuring approvals in a way most individuals are unable to achieve on their own. We understand that this program is not the right fit for everyone, and we never want a client to feel dissatisfied. However, it is inaccurate to suggest that the process was misleading when multiple documented steps are in place to ensure full transparency and informed consent. If you would like to discuss your situation further, we are happy to review your file and see what options may be available to support you moving forward. Torro Support Team

Adam

Adam. Quick fast polite

Reply from Torro Funding2026-04-28

Thank you for the feedback, we appreciate you taking a moment to share. We’re glad to hear Adam made the process quick, efficient, and professional. That’s exactly the experience we aim to deliver. We’ll be sure to pass this along to him. If you need anything moving forward, we’re here to help. Torro Support Team

Adam was thorough and very helpful

Adam was thorough and very helpful. He told me exactly what to do to get more funding in the future.

Reply from Torro Funding2026-04-28

Thank you for the feedback, we appreciate you sharing your experience. We’re glad to hear Adam was thorough and able to give you clear, actionable steps for increasing your funding potential. Setting clients up not just for today, but for stronger approvals in the future, is a big part of what we focus on. We’ll be sure to pass this along to him. If you need help as you work toward those next steps, don’t hesitate to reach out, we’re here to support you. Torro Support Team

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