TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
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Is TradeXMastery legit?
TradeXMastery (tradexmastery.com) has a 1.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is poor. 90% of reviews are 1 star, a relatively high share; The business has replied to 32% of negative reviews. Last updated 2026-08-26.
Honestly, I’ve rarely had such a frustrating experience as with TradeXmastery. The company has failed to pay my due affiliate commission for over three months. Contact is almost nonexistent — messages are sent repeatedly, and either there is no response at all, or when they finally reply, it’s always the same story: “the payout has been forwarded for processing.” And that’s it. No details, no exact date, no real explanation.
It honestly feels like a copied-and-pasted excuse meant to buy time and make the problem go away. Three months have passed, and nothing has changed. This level of communication and reliability is extremely unprofessional and, in my opinion, unacceptable. If you’re considering working with TradeXmastery as an affiliate, I strongly recommend thinking twice — promises are easy, but actually paying commissions seems to be a completely different matter here.
Reply from TradeXMastery2026-03-26
Hi Joshua,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced regarding your affiliate commission and the lack of clear communication over the past few months. We completely understand how concerning and disappointing this situation must be.
We sincerely apologize for the delays and for the repetitive responses you’ve received. This is not the level of transparency or reliability we aim to provide, especially when it comes to affiliate partnerships and timely payments.
Please reach out to our Support Team via the support widget on our website so we can review your case in detail and follow up appropriately. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
Hello TXM Team,
I am writing to request an update regarding my payout. I have received several messages over the past few months that, if I haven’t received a response yet, my request is currently under review, and a team member will follow up with me shortly. However, I have still not received the response or payout.
This situation has been ongoing since December, and despite multiple communications, I have not been given any clear updates on when the payment will be completed. As you can appreciate, this has become very frustrating and upsetting.
I would appreciate it if you could provide a clear update on the status of my payout and confirm when I can expect the payment to be made.
I look forward to your prompt response and resolution of this matter.
Thanks, Charles
$10,200 Payout Rejected After 60+ Business Days – Account Closed and No Evidence Provided
I am sharing my experience with TradeXMastery for transparency so other traders can make informed decisions.
I successfully completed a funded account and submitted a payout request on December 12, 2025 for $10,200.80. Support informed me that withdrawals may take up to 30 business days, which I respected and waited for.
The 30th business day was January 27, 2026.
Instead of receiving the payout, my request was rejected after the extended waiting period and several violations were suddenly listed at once:
• Copy trading (26%)
• Shared IP addresses (5)
• HFT / scalping (10%)
• Margin / overleveraging breach
Following this decision, my trading account was marked as breached and blocked, and I was informed that if I wanted to continue trading I would need to purchase another account.
I formally disputed these claims and requested detailed evidence including:
• Trade IDs and timestamp comparisons supporting the copy trading claim
• IP address logs supporting the shared IP claim
• The trades classified as HFT and the duration thresholds used
• The mathematical calculation supporting the alleged margin breach
For transparency about my trading:
• I trade manually and alone from home
• I do not use VPS
• I do not use signal services or copy trading
• My position size was consistently 0.1 lot
• My strategy is manual scalping, which naturally produces a higher number of trades
According to the platform statistics:
• Total trades: 807
• Profit generated: $10,210.80
• Win rate: about 90%
• Average trade duration: about 8 minutes
Because I am a scalper, a higher number of trades per day is expected. However, an 8-minute average trade duration does not match typical high-frequency trading (HFT), which usually involves trades executed and closed within seconds or milliseconds.
Despite requesting detailed evidence, more than five days have passed without any response or supporting documentation, only the original rejection message referencing general terms and conditions.
Additionally, after the payout rejection, my account access was blocked, which prevents me from fully reviewing my own trade history while the allegations remain unsubstantiated.
Rejecting a payout after the waiting period, listing multiple violations simultaneously, closing the trade account, and then asking me to purchase another account without providing verifiable proof raises serious concerns about transparency and fairness.
I am documenting this case carefully and will update this review with any evidence or response provided by TradeXMastery. If the company can provide clear trade-level logs, timestamp comparisons, IP records, and rule calculations supporting the alleged violations, I am fully willing to review them and update this review for transparency.
At the moment, I am still waiting for a proper response.
Reply from TradeXMastery2026-03-26
Hi Onovughe,
Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry to hear about the situation you’ve described and understand how concerning and frustrating this must be, especially given the length of time you waited and the outcome of your payout request.
We want to assure you that all accounts and payout requests undergo thorough review processes to ensure compliance with our trading rules and to maintain a fair environment for all participants. When multiple potential violations are flagged, cases may require deeper investigation, which can lead to account restrictions or closures. That said, we fully recognize how important transparency and clear communication are in situations like this, and we sincerely apologize for the lack of detailed follow-up you’ve experienced so far.
We kindly ask you to contact our Support Team through the support widget on our website so your case can be reviewed further and addressed appropriately. Your feedback is extremely valuable to us, and we would greatly appreciate the opportunity to improve your experience, provide further clarity, and work toward restoring your confidence in our service.
Withdrawal pending far beyond stated payout timeframe
I have been trading with TradeXMastery for a while and have purchased multiple accounts with them over time. I have also received two successful payouts previously, which is why the current situation is concerning.
My latest withdrawal request for $2,654 was submitted on 2 December. According to TradeXMastery’s own policy, payouts are processed within 21 business days. This timeframe has now been exceeded by a considerable margin.
I have contacted support several times regarding this. The responses have been polite, however the explanation has remained the same — the withdrawal is currently under review by internal departments such as the risk team and accounting team, and no estimated timeframe for completion has been provided.
At this stage, I am simply requesting transparency and a clear timeline for when this payout will be processed. Having previously received payouts from the firm, I hope this situation can be resolved and that the withdrawal will be honoured without further delay.
I will update this review if the payout is processed.
Reply from TradeXMastery2026-03-26
Hi Louis,
Thank you for your continued support and for sharing your detailed experience. We truly appreciate your loyalty and understand your concern, especially given that you have previously received successful payouts with us.
We sincerely apologize for the delay with your recent withdrawal and for the lack of a clear timeframe. While payouts may require additional review by internal teams such as our risk and Accounting team, we fully recognize that exceeding the stated 21 business day period and not providing transparent updates can be frustrating.
Your request for clearer communication is completely valid, and we regret that this has not been your experience. We kindly encourage you to reach out to our Support Team via the support widget on our website so we can take a closer look at your case.
If there is anything that could further improve your experience or help restore your confidence, we would be grateful to hear it.
Hi Tatti,
We’re sorry to hear that you feel this way and understand how disappointing such an experience must be. This is certainly not the impression or experience we aim to provide to our traders.
Please note that funded accounts are granted once all program requirements and trading rules have been successfully met and verified. In some cases, additional checks may be required to ensure compliance, which can impact the process.
We kindly encourage you to reach out to our Support Team through the support widget on our website so we can review your case in detail and provide further clarification. Your feedback is important to us, and we would greatly appreciate the opportunity to improve your experience and regain your trust.
I want Account closed and payout refused after successful trading to share my experience with…
I want to share my experience with TradeXMastery so other traders can be aware.
First, I purchased a $10,000 instant funded account for $199.58. I traded normally and even received my first payout, which confirmed that my trading activity was considered valid by the company.
Later, when I requested my second payout of $914, my account was suddenly closed and I was accused of “copy trading”. No technical evidence or detailed explanation was provided to support this accusation.
In addition to this, I also purchased another account — a $25,000 one-step challenge for $159.60. I successfully completed the challenge, but I was not given the live funded account because the company again accused me of copy trading without providing any clear proof.
I strongly deny these accusations. My trades were placed independently using my own strategy.
I have asked the company to provide clear technical evidence for these claims and to review my accounts, but the situation has not been resolved.
I hope the TradeXMastery team will review this case fairly, provide proper evidence if a violation actually occurred, or resolve the situation by paying the pending payout and granting the funded account that I earned.
Until this issue is resolved, I advise other traders to be cautious and carefully review their policies before purchasing accounts.
Reply from TradeXMastery2026-03-26
Hi Teuta,
Thank you for taking the time to share your detailed experience. We’re truly sorry to hear about the situation you’ve described and understand how frustrating and concerning this must be, especially after your prior successful payout and completed challenge.
We want to assure you that all accounts and trading activity are carefully reviewed to ensure compliance with our rules and to maintain a fair environment for all traders. When potential violations such as copy trading are flagged, accounts may be subject to further investigation or restrictions. That said, we fully recognize how important it is for such decisions to be clearly communicated and supported with transparency, and we sincerely apologize for any lack of detailed explanation you’ve experienced.
We kindly ask you to contact our Support Team through the support widget on our website so your case can be thoroughly re-examined. Your feedback is extremely valuable, and we would greatly appreciate the opportunity to improve your experience and work toward a fair resolution, as well as restoring your confidence in our service.
My experience with Tradex Mastery – Timeline
• I purchased several challenge accounts during 2025.
• I successfully completed one challenge and requested a payout of $8,550.
• The payout was initially approved.
• After this, the payout was reversed following what was described as a “secondary compliance review.”
• During the review process several different reasons were mentioned.
• When I asked for the specific trades or calculations that allegedly breached their rules, I was told the system used to determine this is proprietary and they cannot provide screenshots or raw data.
• For transparency I provided screenshots of the trades executed during the payout period and asked them to identify the exact trade that violated their rules.
• No specific trade violation was identified.
• Instead of resolving the payout dispute, I was offered another challenge account.
I believe traders should carefully review the rules and understand that payout decisions may rely on internal systems that are not disclosed to traders.
Reply from TradeXMastery2026-03-26
Hi Megan,
Thank you for sharing your detailed experience and timeline. We’re truly sorry to hear about the frustration and disappointment this situation has caused, especially after your payout was initially approved and later reversed.
We understand how important clarity and transparency are, particularly when it comes to compliance reviews and payout decisions. While our systems and review processes are designed to ensure fairness and integrity across all accounts, we recognize that not being able to receive specific trade-level explanations can feel unclear and concerning. We sincerely apologize for the lack of detailed communication you’ve experienced.
We kindly ask you to reach out to our Support Team via the support widget on our website so your case can be reviewed further. Your feedback is extremely valuable, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
DO NOT TRADE WITH THESE GUYS
They will send you a bunch of promo codes so you buy their challenges.
Get funded and request a small payout , then they will deny your payout after 40 days of waiting for a response , with a fake denial reason.
SAVE YOUR MONEY AND STAY AWAY
My payout was denied under Section 10.3.10 because the company claims their software detected that my trades occurred within 60 seconds of other users, which they classify as “replicated behavior.”
This accusation is both unreasonable and unfounded. My trades are placed independently based entirely on my own analysis and strategy. The company has provided no actual evidence that I participated in copy trading—only the claim that my trade timing was similar to others. In active markets, it is completely normal for multiple traders to enter positions around the same time when reacting to the same price action or technical signals. Treating this as proof of rule violations is a deeply flawed and unfair standard.
What makes the situation even more concerning is that I used the exact same strategy and trading approach to pass the challenge and become funded in the first place. At that time, there was no issue with my trading behavior. Now, when it comes time to pay out profits, the company suddenly claims that the same activity violates their rules. This inconsistency raises serious concerns about whether these rules are being applied fairly or simply used as a justification to deny payouts.
The company appears to be making accusations based on assumptions rather than verifiable proof. Simply detecting that traders entered positions around the same time does not demonstrate coordinated copy trading. If that standard were applied consistently, it would implicate a large portion of their user base who naturally react to the same market conditions.
This raises an important question: am I being singled out, or are all traders who happen to trade around similar times being denied payouts as well? If the latter were true, it would expose a systemic issue in how the company enforces its rules. If not, then the selective enforcement of this policy is equally troubling. Either way, denying payouts based on such vague and speculative reasoning undermines the integrity and credibility of the platform.
Warning to other traders: I have been waiting for my payout since January 2 and still haven’t received it. Communication has been very poor and comments are being restricted. I strongly advise people not to buy an account here.
SCAM SCAM SCAM, AFTER 3 MONTH WAITING FOR MY PAYOUT THEY TOLD ME THAT I BREACHED SOME RULE (COPY TRADING, USING BOT) ARE YOU CRAZY?
THIS PROP FIRM HAS TO FAIL! DONT BUY SCAMMERS N1
WORSTE prop firm EVER!!! I have requested my payouts more than a month ago with no luck! Customer support keeps in saying someone from the accounting team will reach out to me and no one ever does! They are easy to take your money but when it comes to paying out, they SUCK!!!! I would never recommend this firm to ANYONE again! They are so big on SALES, why nougat big on keeping your customers happy instead!!!!!!!!!!
Reply from TradeXMastery2026-03-26
Hi Chane,
We’re very sorry to hear about your experience and completely understand how frustrating this situation must be. Waiting over a month for your payout without clear updates, along with not receiving follow-up communication as expected, is understandably disappointing.
We sincerely apologize for the lack of responsiveness and the experience you’ve had with our support. This is not the level of service we aim to provide. While payouts may require review by our Accounting team, we recognize that delays and missed communication can significantly impact your trust and overall experience.
We kindly ask you to contact our Support Team through the support widget on our website so we can review your case more closely and assist further. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and rebuild your confidence in our service.
Don't ignore the poor rating of TXM and the never-ending discounts to a product that is not reliable! I started on TXM through an educational platform I am with and they ended the partnership towards the end of last year because of multiple complaints and it all makes sense now. I requested a payout of over $3K on 1/29/26 and still have not been paid. What makes this even more frustrating is that I know influencers in my trading community paid within 14 days, while my request continues to sit unresolved.
Customer service has not been helpful. They continue to say the accounting department is reviewing payouts, but they cannot provide specific answers, timelines, or updates. There’s no transparency in the process, and no clear communication about what’s causing the delay.
As a trader, you expect consistency and fairness in payout processing. Unfortunately, that has not been my experience. Until this is resolved, I cannot recommend this prop firm to others.
Reply from TradeXMastery2026-03-26
Hi Nuni,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the delay with your payout and the frustration caused by the lack of clear communication. We completely understand how important consistency, fairness, and transparency are, especially when it comes to withdrawals.
We sincerely apologize for the experience you’ve had with our support responses and the absence of a defined timeframe. While payouts may go through internal review processes handled by our Accounting team, we recognize that prolonged delays and unclear updates are not acceptable and do not reflect the level of service we aim to provide.
We kindly ask you to reach out to our Support Team through the support widget on our website so your case can be reviewed in detail. Your feedback is extremely valuable, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
I've requested payout on 17 December 2025 and still didn't get it!they always come with stories and the support is not very helpful this is the worse platform ever would never recommend this to anyone please stay away!
This Prop firm is pure Scam
I requested for payout January 21 till February 2nd but no payout was made then today I got a email denying me payout for changing my IP address of which I never did
Pure Scam!!
Reply from TradeXMastery2026-03-26
Hi Emmanuel,
We’re sorry to hear about your experience and understand how frustrating and concerning this situation must feel. We sincerely apologize for the delay in your payout and the confusion surrounding the reason provided.
Please note that all payout requests and account activities go through review processes to ensure compliance with our policies. In some cases, factors such as IP discrepancies may trigger additional checks. That said, we fully recognize how important it is to clearly communicate these findings, and we regret any lack of detailed explanation in your case.
We kindly ask you to reach out to our Support Team via the support widget on our website so your case can be reviewed more thoroughly. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
I had a very disappointing experience with TradexMastery.
My account was breached after I was accused of copy trading, something that is completely untrue. I trade independently and have done so for years. No clear or detailed evidence was provided to support the allegation, and the decision felt predetermined rather than based on a fair review.
It’s concerning how quickly the breach was enforced without transparent communication or an opportunity to properly address the accusation. From my perspective, it seems they are willing to find reasons to invalidate accounts rather than engage in a balanced and professional dispute process.
For any serious trader, trust and transparency are critical. Unfortunately, I did not experience either here.
I would strongly advise anyone considering TradexMastery to thoroughly understand their breach policies and how accusations are handled before committing funds.
Reply from TradeXMastery2026-03-26
Hi Craig,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the concerns you’ve raised and understand how frustrating this situation must feel, especially when it involves account actions and allegations you strongly dispute.
We want to assure you that all accounts are reviewed in accordance with our policies to ensure fairness and consistency across all traders. When potential violations such as copy trading are detected, actions may be taken following internal checks. That said, we fully recognize how important transparency and clear communication are in these situations, and we sincerely apologize if you felt the process lacked clarity or fairness.
We kindly ask you to reach out to our Support Team via the support widget on our website so your case can be reviewed again in detail. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
After 2.5 months of passing an account, I was told I failed it, the reason being that I breached their rules, which rule they wouldn't say, and after telling them I have proof that I didn't breach any rule, they stopped responding to my tickets. Any company that makes chats only one way (meaning you can't have a dialogue with them) GUYS, PLEASE NOTE, THAT'S A RED FLAG. Any company that does promos back-to-back with a lot of people complaining about payouts (a friend passed his funded account, and after waiting 75 days, he was denied his payout), guys take note, that's a fraudulent company. TradexMastery is just a Ponzi scheme waiting to collapse.
Better companies exist, like F-T-M-O. You can remove the hyphen to get the company name. They have a wayyyyy better rating, and I'm looking to save funds to get on board with them after these frauds wasted my time.
Reply from TradeXMastery2026-03-26
Hi Ikechukwu,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced, particularly regarding your account outcome and the lack of follow-up communication. We understand how concerning it must feel when you believe rules were not clearly explained or addressed.
We want to assure you that all accounts are reviewed in line with our policies, and any identified breaches are handled through internal compliance processes. That said, we fully acknowledge that insufficient communication or lack of clarity around decisions can lead to significant dissatisfaction, and we sincerely apologize for this.
We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed again in detail. Your feedback is important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
I bought numerous accounts and I finally got funded once I initiated my first withdrawal in September and It took two months to get my money where it states that it takes 21 business days which is disappointing itself because that’s a long time but also to be inconsistent and not reliable with timing. I decided to give them one more chance thinking they will be reliable with timing and I initiated my second withdrawal in November and it’s now basically March and I still don’t have my withdrawal approved. Highly do not recommend, they will load your emails up with promos for you to buy accounts, but they take months and months for you to get your withdrawal approved. When you try to contact support, it’s a AI generated customer service and now they updated it where they’ll close down your conversation because you have a open ticket prior to the same issue but they close that ticket as well. So now it’s basically no customer contact. Please be aware before you give them your money.
