TradeXMastery is a next-generation proprietary trading firm that helps traders around the world access professional capital and trade with confidence. We provide performance-based funding programs designed for every level of trader, from those building consistency to experienced professionals seeking higher capital allocations.Our platform offers fair and transparent trading conditions, fast account setups, detailed analytics, and responsive support focused on trader success. We believe in creating a collaborative trading environment where skill, discipline, and performance are rewarded.At TradeXMastery, our mission is simple: help traders master their craft, achieve funding, and grow sustainably.
Written by the business, not verified by us.
Is TradeXMastery legit?
TradeXMastery (tradexmastery.com) has a 1.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is poor. 90% of reviews are 1 star, a relatively high share; The business has replied to 32% of negative reviews. Last updated 2026-08-26.
Traded with these for nearly 2 years now and just been issue after issue. Block accounts for stupid reasons like multiple IP addresses over 31 devices I mean even the million dollar traders dont own 31 devices that's just ridiculous! We have a community who are waiting 4 months without payouts and no communication, theres no customer support anymore and they just keep sending promo offers which shows how desperate they are to get business in. Won't be long before they're liquidated themselves!!
Reply from TradeXMastery2026-03-26
Hi Sandra,
We’re very sorry to hear about your experience and understand how frustrating it must be to encounter repeated issues over such a long period.
We sincerely apologize for the concerns raised regarding account restrictions, payout delays, and communication. We recognize how important it is for our processes and policies, including those related to IP usage, to be clearly explained and consistently applied.
We kindly ask that you reach out to our Support Team through the support widget on our website so your case can be thoroughly reviewed and addressed. Your feedback is important to us, and we remain committed to improving our service and restoring your confidence in us.
I am a TradeXMastery customer who has purchased multiple accounts and, until now, intended to continue using your services. Unfortunately, my recent experience specifically regarding my family member’s delayed payout has been extremely disappointing and concerning.
She successfully built and passed her account after working very hard to meet all requirements. Despite this, she has been met with excessive delays, inconsistent responses, and what feels like a continuous runaround rather than clear answers or resolution. The response time from your support team has been unacceptable, and the lack of transparency has created unnecessary stress and frustration.
As a paying customer myself, this situation has significantly affected my trust in your company. If payouts are not handled properly or professionally for traders who follow the rules and succeed, it raises serious concerns about how current and future customers including myself will be treated. At this point, it makes me hesitant to continue using my own accounts.
Customers deserve timely responses and fair treatment, especially after fulfilling all trading requirements.
I have been trading with TradeXMastery for over two years. Over the months, their customer service has gotten ridiculously horrible. Their payouts have gotten significantly slower, even for small amounts. AND, let's not talk about their rules. The rules are ridiculous. They bank on customers not passing the challenges due to manipulation, system maintenance, not following IP address rules, copy trading rules, and/or multiple devices rules. Please read their terms and conditions carefully and expect to not really understand them.
Their platform is really nice but they are NOT trustworthy. And, more than likely, you will not get your funded account or payout.
Reply from TradeXMastery2026-03-26
Hi there,
Thank you for sharing your experience. We’re truly sorry to hear about your concerns, especially given your long history trading with us. We understand how disappointing it must feel to experience changes in payout speed, customer support responsiveness, and clarity around our rules.
We want to assure you that our policies and review processes are in place to maintain fairness and consistency across all traders. However, we fully recognize that if these processes are not clearly communicated or feel difficult to understand, it can lead to frustration and a loss of trust, and we sincerely apologize for that.
We kindly ask you to contact our Support Team through the support widget on our website so we can review your case in more detail. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
Please people, do NOT fall for this stupid RESET Promo, is a big scam, waste of money, time and resources. I saw all these review before i went ahead to buy my challenges given them benefit of doubt but to my greatest surprise i passed the challenge but the review came back after few hours with false accusations of using 27 different devices when i do not even have 2 devices. If you live in Canada, you will know is very rare to have 2 phones because it means double bills.
So, tradexmastery says a whole 27 devices, copy trading when i traded manually with very small lot size.
I counted all the money spent on those challenges as my first and last lost for 2026.
But i bet you tradexmary, that everyone behind scamming people in your organization will never amount to anything in life and whatever they lay their hands on anytime will NEVER be prosper to your 4th generation except i am guilt of all or even 1 of the accusations.
BEWARE! BEWARE!! BEWARE!!!
I see that some review have been removed from trustpilot because they are hidden the truth but this can't last .
Tradexmastery your company will go down the drain in no time.
I am very furious because these are my sweat and never dupe anyone of their sweat.
Let's see how everything will playout. If Tradexmastery succed pass few month.
Also I bought a 100k challenge with this their so called RESET PROMO since on the 16th of January, till today 26th of January, i haven't received, several messages, NO RESPONSE.
They keep extending the promo. IS FAKE.
I took my time to express my disappointment in my own little way, so if someone pull this message down, thinking is not true, so shall the hands of God pull the soul of such person to pit of hell.
Ire oooo.
Reply from TradeXMastery2026-03-26
Hi Enny,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration and disappointment you’ve expressed, especially after the time and money you invested into your challenges.
We understand how concerning it must feel to receive account-related decisions such as device or trading activity flags that you strongly disagree with. Please note that all accounts undergo review processes designed to ensure compliance with our policies and maintain a fair trading environment. That said, we fully recognize how important it is for these decisions to be clearly explained, and we sincerely apologize if this was not your experience.
We also regret any lack of response regarding your challenge purchase and communication attempts, as this is not the level of service we aim to provide.
We kindly ask you to contact our Support Team through the support widget on our website so your case can be reviewed thoroughly. Your feedback is important to us, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
At this point I can agree that tradexmastery is a total scam. Imagine passing an evaluation with the reset promo code and my account was blocked for no reason, all they could say was I breached a rule without stating what rule it is. I sent a message requesting for a reason no reply nothing.. this isn’t right. Consistency rule was properly followed no single rule was breached. To hell with this scam prop firm.
Still no refund 4 months later. Only promotions of scam challenges. Last update was over 2 months ago saying they needed to check whether I was already refunded, what kind of morons are employed here. Avoid at all costs
I have requested my first payout after working on my funded account for every year and it’s been now two months and I’ve received nothing, it says it status pending and I’m not able to get in touch with anybody at the Company. Really disappointing. It’s very relevant that they don’t even give you the customer service contact details in their response to their review! Do not touch them !
Reply from TradeXMastery2026-03-26
Hi Sim Simma,
Thank you for sharing your experience. We’re truly sorry to hear about the delay with your first payout and the difficulty you’ve faced trying to reach our team. We completely understand how disappointing and frustrating this must be, especially after the time and effort you’ve put into your funded account.
We sincerely apologize for the lack of communication and updates regarding your payout status. This is not the level of service we aim to provide.
We kindly ask you to contact our Support Team through the support widget on our website so we can review your case in detail and assist further. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
Let's protect each other from scammers.
Two of my three difficult-to-execute invoices were rejected, and they wrote that my payment had been accepted and would be sent soon. I requested payment on November 13, totaling $480. I still haven't received anything! They didn't send it! And based on experience, I won't receive it! To this day, I see people buying accounts. Let's warn everyone that this is a scam and they don't pay!
Reply from TradeXMastery2026-03-26
Hi K. Emi,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced regarding your payout request and the delays you’ve described. We completely understand how concerning this must feel, especially after waiting such a long time without resolution.
We sincerely apologize for the lack of clarity and follow-up you’ve experienced. This is not the level of communication or service we aim to provide. Please note that all payout requests go through internal review and processing procedures to ensure compliance with our policies.
We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed in detail and followed up appropriately. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
I recently passed my phase 2 challenge with TradexMastery and was told that my account was blocked due to copy trading and wrongful edging. I am new to trading so this outcome goes well over my head. They said i would get an email detailing how the outcome came about, yet I am still waiting for this email. It took me quiet some time to pass phase 2 only to get blocked. Companies like this should not be allowed to operate. Scammers!!!!! So disappointing.
The world's worst prop. Don't give them any money. All of their comments on Instagram are off, so even if you have problems, you are unable to effectively interact with their assistance. Don't be a victim; they have a lot of problems.
#CoventrySecurities# consistently demonstrates its dependability, despite the claims of many. The website is dependable, user-friendly, and respectful of traders.
I received a payment confirmation email on January 16, however, as of today, January 19, the funds have still not arrived in my wallet.
This is the same wallet I have used before, which is already set as default in the system, and I have successfully received payouts to this wallet in the past. In previous occasions, once I received the confirmation email, the payment was processed within minutes.
In this case, it has now been three days, and the payout still shows no reflection in my wallet, with no clear explanation so far.
I hope this situation can be reviewed and resolved promptly, as it is not consistent with my previous experience or with the company’s stated payout process.
My Latest Payout Request Is Still Pending For Over 30 Business days
My first payout was $400. I requested it on 23/07/2025 and received it 26/07/2025
On the same funded account, my second payout of $138 was requested on 04/08/2025 and I received it on 08/08/2025
On the same funded account, my third payout of $799.30 was requested on 7/10/2025 and I received it on 05/11/2025
On the same funded account, my latest payout of $671.66 was requested on 13/11/2025. Today is 15/01/2026 and I am yet to get it
Meanwhile, on their Instagram bio, they state, "Payouts weekly"
On their website FAQ, they say payouts may take up to 21 business days to process and as you can see, my payout has been pending for over 30 business days as you can see and when i raise a support ticket, they close it telling me to be patient as they have escalated it and there is nothing they can do about it
All comments' section accross all their social media platforms are locked which doesnt show tranparency if you asked me
I'll personally never purchase another account from Tradexmastery if you asked me
I'll edit this honest review of mine when this pending payout is eventually approved and paid by them. I have sufficient documentation to support every claim of mine in this review
—
UPDATE – March 23, 2026
Since my original review (detailing successful payouts of $400, $138, and $799.30 on the same funded account), significant developments have occurred:
- My latest payout request of $671.66 (submitted 13/11/2025) remained pending for over 2 months despite their FAQ stating "up to 21 business days" and Instagram bio claiming "Payouts weekly."
- On or around mid-November 2025, after a highly profitable NAS100 trade (6.11 lots, ~$1.1M profit in under 30 minutes), they sent an email revoking the initial payout approval following an "extended compliance review."
- Violations cited: Copy trading (28.6%), Shared IP addresses (4), News trading ($62.86), Margin/Overleveraging ($1,209.65) — referencing T&C sections 10.3.10, 10.3.16, 11.1/11.1.1, and 10.3.13.
- I never used copy trading — all trades were manual and independent.
- IP changes were due to unreliable internet in Lagos, Nigeria (switching between Teltwine broadband, MTN mobile data, iPhone 13 Pro Max hotspot, and MacBook Air — all personal devices, no VPN/proxy).
- A nearly identical earlier trade (October 7, 2025: 6.66 lots NSDQ.X, x500 multiplier, $1.2M profit, 361% ROI on margin) was processed without any flag and contributed to the $799 payout certified/paid on 05/11/2025.
- The account was fully closed/blocked shortly after my original Trustpilot review went live (no prior warning about the review causing issues).
I submitted their official Compliance Review form (Google Form they provided) with full details, explanations of my Nigerian internet situation, and direct links to evidence (payout certificate + trade screenshots, since no file upload option exists). No response yet.
This pattern — small payouts honored quickly, large profitable ones scrutinized/revoked with vague breach claims (often copy trading/IP/overleveraging without proof), and account closure after public feedback — matches many other recent Trustpilot reviews.
My final stance: Restore my account and honor the full payout owed, or I will continue to call this out publicly across every relevant platform until there is transparency and resolution. I still have all documentation (emails, certificates, TradeLocker screenshots) and remain open to a fair outcome, but I will not stay silent.
I will update again if anything changes, but at this point, I strongly advise caution with Tradexmastery, especially on larger accounts or after big wins.
Original review stands — I'll only remove/edit claims once the pending payout is resolved (which seems unlikely now).
Stay safe out there, traders.
---
They blocked my accounts after I passed and accused me of breaking rules their won terms allow. I couldn't reach person or get answers Everything was just shut down. I even had progress pending, and they still denied it all and locked me out completely.
#Stovex#Global#Inc stays quiet and focused. Since joining, the output has remained firm and reliable.
I requested my payout over 30 days ago, I can't reach anyone to inquire about why I hadn't received my payment. Their rules state that you can withdraw on challenge accounts once funded every 3 days BUT, you can't even do that until your pending withdrawals are paid. Therefore, THAT'S A LIE!
Scam Website, passed challenge given run around and no reply. Should go to jail for fraud
Reply from TradeXMastery2026-03-26
Hi TTnos,
Thank you for sharing your experience. We’re truly sorry to hear about the frustration you’ve faced, especially after completing your challenge and not receiving the communication you expected.
We understand how concerning it must feel to experience delays and a lack of response, and we sincerely apologize if this has been your experience. Please note that all accounts and progression stages go through internal review processes to ensure compliance with our policies.
We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed in detail and followed up appropriately. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
Payout delayed over 50 business days beyond stated timeline
I am sharing my experience to document an ongoing payout issue.
This firm advertises a 21 business-day payout timeline. My payout was approved by Risk Management, which the company has already confirmed in writing. However, Accounting has not completed the payment, and it has now been over 50 business days beyond the stated timeline.
Despite multiple follow-ups and escalations:
No transaction reference has been provided
No confirmed processing date has been given
No written explanation has been offered for the delay
My most recent formal follow-up received no response at all
I have remained professional and attempted to resolve this internally, but indefinite delays and complete non-response are not acceptable when a clear payout timeline is advertised.
I am posting this review to document the situation and to seek transparency and resolution.
UPDATE****
I’m posting this to document an unresolved payout issue with TradeXMastery so other traders can make informed decisions.
TradeXMastery advertises a 21 business-day payout timeline. My payout was approved by Risk Management, which their team confirmed in writing. However, the payout has now been delayed over 50 business days beyond that stated timeline.
Over the course of multiple escalations:
No transaction reference has been provided
No specific payout date has been given
No written explanation has been offered for missing the published timeline
Support responses consistently stated that the payout was “with Accounting” or would be processed “over the coming days,” without any concrete details. When I requested a specific date or confirmation from Accounting, Support stated they could not provide that information and ultimately closed the ticket while the payout remains unpaid.
I’ve remained professional and attempted to resolve this internally. At this point, I’m simply documenting the facts:
Advertised payout timeline: 21 business days
Actual delay: 50+ business days and ongoing
Status: Approved, unpaid, no date, ticket closed
Update: TradeXMastery has now explicitly confirmed the above information and acknowledged that no further assistance or payout timeline can be provided. The payout remains unpaid more than 50 business days beyond the advertised 21 business-day timeline.
Reply from TradeXMastery2026-03-26
Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry to hear about the ongoing delay with your payout, especially after it was confirmed as approved. We completely understand how concerning and frustrating it must be to exceed the stated 21 business day timeframe by such a significant margin without clear updates.
We sincerely apologize for the lack of transparency, missing transaction details, and the absence of a defined processing date. We also regret that your recent follow-ups did not receive a response, and that your ticket was closed without resolution. This is not the level of communication or service we aim to provide.
While payouts do go through final processing stages handled by our Accounting team, we fully recognize that the situation you’ve described falls short of expectations.
We kindly ask you to contact our Support Team again through the support widget on our website so your case can be re-evaluated. Your feedback is extremely important to us, and we would greatly appreciate the opportunity to improve your experience and work toward restoring your confidence in our service.
I wish I could give it zero stars....
Still waiting for a Payout since August 2025, they keep saying it's been passed on to the accounting team...
Unreliable prop firm...
Holding on to payout for over 4 months!!!!
Scam ‼️
Reply from TradeXMastery2026-03-26
Hi there,
Thank you for sharing your experience. We’re truly sorry to hear about the delay with your payout and understand how frustrating it must be to wait this long without a clear resolution.
We sincerely apologize for the repeated responses you’ve received and the lack of a defined timeframe. This is not the level of communication or reliability we aim to provide. While payouts may go through internal review processes handled by our Accounting team, we recognize that extended delays like this can significantly impact your trust and overall experience.
We kindly ask you to reach out to our Support Team through the support widget on our website so your case can be reviewed in detail. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience and restore your confidence in our service.
TxM hält nicht, was es verspricht TxM doesn’t keep what it promises
🇩🇪 🇬🇧
Seit meiner Auszahlungsanfrage vom November 2025 warte ich bis heute auf mein Geld. Die Auszahlung befindet sich weiterhin im Status „pending“, obwohl die von TradeXMastery selbst genannten Bearbeitungsfristen längst überschritten sind.
Der Support reagiert zwar sporadisch, liefert jedoch ausschließlich standardisierte Copy-Paste-Antworten, ohne auf den konkreten Fall einzugehen. Tickets werden häufig direkt nach einer Antwort geschlossen, wodurch ein sachlicher Dialog faktisch unmöglich ist. Eine echte Einzelfallprüfung ist für mich nicht erkennbar.
Zusätzlich ist das Konto während der offenen Auszahlungsanfrage blockiert. Ich kann weder weiter traden noch eine neue Auszahlung beantragen. Parallel dazu erhalte ich regelmäßig Werbe-E-Mails für stark rabattierte neue Accounts (30 %, 50 %, 60 %), obwohl eine bestehende Auszahlung seit Wochen nicht bearbeitet wird. Dieses Vorgehen wirkt widersprüchlich und unprofessionell.
🇩🇪 🇬🇧
Insgesamt entsteht der Eindruck, dass kommuniziert wird, ohne zu handeln, und dass Verzögerungen systematisch ausgesessen werden. Meine Erfahrung mit TradeXMastery ist daher negativ und enttäuschend.
Since my withdrawal request of November/2025 I have been waiting for my money until today. The payout is still in „pending“ status, although the processing times mentioned by TradeXMastery itself have long been exceeded.
Although the support reacts sporadically, it only provides standardized copy-paste answers without going into the specific case. Tickets are often closed directly after a response, which makes a factual dialogue factually impossible. A real individual case examination is not recognizable to me.
In addition, the account is blocked during the open withdrawal request. I can neither continue trading nor request a new payout. At the same time, I regularly receive promotional emails for heavily discounted new accounts (30%, 50%, 60%), although an existing payout has not been processed for months. This approach seems contradictory and unprofessional.
Overall, the impression arises that communication is taking place without acting, and that delays are systematically eliminated. My experience with TradeXMastery is therefore negative and disappointing.
🇩🇪 🇬🇧
Reply from TradeXMastery2026-03-26
Hallo Ela B,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Erfahrung zu teilen. Es tut uns sehr leid zu hören, dass Sie seit November 2025 auf Ihre Auszahlung warten und dabei auf anhaltende Verzögerungen sowie unzureichende Kommunikation gestoßen sind. Wir verstehen vollkommen, wie frustrierend es sein muss, wenn Bearbeitungszeiten überschritten werden und gleichzeitig keine klaren, individuellen Rückmeldungen erfolgen.
Wir entschuldigen uns aufrichtig für die wiederholten Standardantworten, das vorzeitige Schließen von Tickets sowie die fehlende Transparenz in Ihrem Fall. Ebenso verstehen wir, dass die Einschränkung Ihres Kontos während einer offenen Auszahlung sowie gleichzeitige Werbemitteilungen widersprüchlich wirken können.
Bitte beachten Sie, dass Auszahlungen interne Prüf- und Bearbeitungsprozesse durchlaufen. Dennoch erkennen wir klar an, dass Ihre geschilderte Erfahrung nicht dem Standard entspricht, den wir anstreben.
Wir bitten Sie, unseren Support über das Support-Widget auf unserer Website zu kontaktieren, damit Ihr Fall erneut und gezielt geprüft werden kann. Ihr Feedback ist für uns sehr wertvoll, und wir würden die Gelegenheit sehr schätzen, Ihre Erfahrung zu verbessern.
Hello Ela B,
Thank you for taking the time to share your detailed experience. We are very sorry to hear that you have been waiting for your payout since November 2025 and have encountered ongoing delays along with insufficient communication. We fully understand how frustrating it must be when processing timelines are exceeded without clear, case-specific responses.
We sincerely apologize for the repeated standardized replies, the premature closing of tickets, and the lack of transparency in your case. We also understand how the account restriction during an active payout request, combined with ongoing promotional emails, can feel contradictory.
Please note that payouts go through internal review and processing procedures. However, we clearly acknowledge that your experience does not reflect the standard we aim to provide.
We kindly ask you to contact our Support Team via the support widget on our website so your case can be reviewed again thoroughly. Your feedback is very important to us, and we would greatly appreciate the opportunity to improve your experience.
