For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home & Garden

Treetopia

Claimed

100 reviews

4.0100 reviews
Write a review

About Treetopia

Data updated
Website
treetopia.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Replies to negative
87% (20/23)
Do you own Treetopia? Claim this profile for free and start replying to reviews.

About this business

We’re Treetopia®, where you can find the latest and greatest trends in chic, high-quality, colored Christmas trees. We also have an impressive collection of good ol’ fashioned green artificial Christmas trees. In fact, Treetopia® trees are so cool and camera-worthy, you’ve seen them in your favorite shows. So, whether you’re looking for something classy, sassy, sweet or funky, Treetopia™ trees are the perfect canvas to showcase your style and creativity.And don't think the only holiday we're talking about is Christmas. From Halloween to Easter and any celebration in between, we’ve got you covered. Get the party started with hot pink trees , red trees, gold trees, black trees, or even rainbow trees! Check out our Treetopia® designer collections, including black and white, brights, sparkling, pastels, gourmet, novelty, basics, and Halloween. With color and lighting choices to match your taste and shapes to fit any space, you can style your holiday your way with Treetopia®.

Is Treetopia legit?

Treetopia (treetopia.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 87% of negative reviews. Last updated 2026-09-04.

What people say

It's been a tough year

It's been a tough year. I found the perfect tree for my family and ordered it from Treetopia. The delivery date said Nov 25. That would have been perfect. We always put it up the day after Thanksgiving. The delivery date has changed 4 times now. It keeps getting pushed back. Today it says it will be delivered on Dec 3. It's depressing. I can't trust that it will be here on Dec 3 either since the date keeps changing. My family keeps asking about the tree. Please, we really need this tree soon. Or at least tell us the truth of when it will be delivered so we stop getting disappointed every few days.

Reply from Treetopia2020-12-04

Thanks for writing us a review, Tiffany. Not receiving your order on schedule is truly disappointing. Rest assured that our team will revisit our options to improve our service to be able to deliver happiness through our items.

This Tree is Simply Beautiful

I treated myself and brought the Red Lipstick tree 6ft. I had read the reviews before I brought But I wasn't prepared for what I received. This tree is simply Beautiful and the added touches like the push button to turn on/off the lights, or the extra plug for your tree topper built into the tree. I decorated my tree with high heels and purses ornament. I'm so glad I finally got my Red tree. Note the pictures don't give justice to real beauty of this tree.

My tree was terrible it was so badly…

My tree was terrible it was so badly put together. My tree is blue they used white tape to hold blue limbs to it the quality was not expected for the price, tree was so skimpy and so little I was led to believe it would be a full 6-ft tree instead I got was disappointment. We received a treetopia tree last year. Disappointment doesn't begin to explain how I feel not to mention when I ordered it it took them a long time I got my tree four days before Christmas in 2019. I made numerous calls but a lot of promises totally not worth the wait so many levels of disappointment. I do not recommend this tree to nobody. I dare treetopia to call me When I told my daughter that I had ordered this tree she was thinking about the candy cane tree and ordering it for her home but once I received my tree and saw the disappointment the smallness of it for the price it was awful I told her not to bother that we will look somewhere else to find her a beautiful tree but not with Treetopia. In my company I know how it is and deal with a lot of people who asked about things for the different holidays I will definitely not be giving a good review nor will I encourage anybody to buy from treetopia. I will also be putting a review on my website, on my Facebook account for my company, and another sites I don't want anybody to have this type of disappointment especially with a child in a house expecting so much and getting back so little. Rebecca Walley 423-331-4381

Reply from Treetopia2020-11-30

Thank you for spending your time in leaving us your review, Rebecca. It is certainly not our intention to add up to your holiday stress. Please accept our apologies for any inconvenience this has caused you. Rest assured that your feedback will be shared with our team as we aim to continuously provide you quality products and services. Should you require further assistance, we highly recommend that you contact us via phone or email.

I ordered a tree that looked like a…

I ordered a tree that looked like a Mercedes $350 and got a junk yard car. I thought by accident they sent the wrong tree, no that wasn’t the case. It is the most outlandish false advertising I’ve ever seen. You also have to pay to return it. There’s nothing they can say besides not false advertise in the future. They need to put the real picture on the website of what the trees actually look like. Do not waste your money. You would be better off going to Walmart.

Reply from Treetopia2020-11-30

We appreciate you taking the time in leaving us your feedback about our product. Rest assured that your thoughts will be shared with our team as we strive to provide quality products and services.

I recently order the basic silver tree…

I recently order the basic silver tree and received over the weekend and very disappointed. I paid $130 plus tax and received a tree that looks worse than my Walmart tree. Very shabby and thin looks NOTHING like the picture. False advertisement. I called and spoke to customer service and was told only option is to ship tree back and pay $17.00 for return label. A supervisor by the name of Sara called me back, very rude and dismissive. She told me the owner, Bernie no last name said, just ship back and she provided a NJ address. Bad business ad will never shop here again, 1st and last time!

Reply from Treetopia2020-11-25

We're sorry to hear that you're disappointed with your recent experience, Miranda. We appreciate that you took the time in sharing your feedback and insights with us and we'll make sure that we'll use this as a motivation to further improve the quality of the products and service we provide. Thank you.

Cancalled order before even receiving

Ordered two trees totalling ~ $450, received confirmation email later indicating the wrong options had been applied. Called to get order corrected only to be told that since we'd missed the generous 30 minute window for order corrections the order could be neither changed nor canceled and re-done, we'd have to wait to receive it and send it back for an exchange and wait for replacement, and we'd have to print out a shipping label we'd receive by email and we'd also have to pay for it, even though they had screwed up the order and we were printing the label. It was 'policy'. So we canceled the entire order, will return it when it arrives, eat the label fee and buy somewhere else (Balsam Hill). Enjoy your policy. Maybe after you Have been in business a while you'll figure out the customer service thing. We will be disputing the total charge.

Reply from Treetopia2020-11-23

Hello. We appreciate your feedback and we're very sorry that your recent experience with us was not a pleasant one. We strive to deliver the best customer service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. Please contact us at [email protected] so we can process a free return label for your order.

I love my rainbow tree sooooo much

I love my rainbow tree sooooo much! Delivery was swift, quality is top notch, and the colors are beautifully brilliant! I smile every time I see it and that's exactly what I needed this year. Thank you for bringing such a bright spot into 2020! ❤️

Tuxedo black 7.5ft

We purchased the Tuxedo black 7.5ft tree with LED lights & everything was amazing from the super speedy delivery, to the ridiculously easy set up! We love our new tree! It looks so beautiful!!! The most beautiful tree we have ever owned.

Amazing tree!

I bought their Alexander Fir tree, 7.5ft and unlit. I didn't want a lit tree because the lights always die within a couple of years and then the tree is useless. Unlit you just buy a string of lights and replace as needed. I had high hopes for this tree because of all the reviews. Boy this beauty did not disappoint! Honestly I'd pay full price for this tree. It looks so so real! I've had compliments from several people saying it's the best tree they've ever seen. I'm so happy and will definitely be a tree to last 10yrs at least.

I LOVE MY TREE!!!

I love my tree. It arrived very quickly. The box was beat up I was afraid it would be damaged but it wasn't. I got the 7.5 ft black tree and it looks exactly like it does on the internet. With 2020 being so challenging in so many ways, I chose to do a Black Lives Matter tree. My vision was excuted beautifully and everyone LOVES the tree, especially me. Well worth the purchase. My only negative comment would be the lights do look yellowish instead of white. I paid extra for white lights which I could have saved on. But, overall I LOVE MY TREE!!! Already thinking of my color scheme for next year!!

Beyond happy with our Tree

Beyond happy with our Treetopia. This is the nicest tree we’ve ever had. Super fast shipping and a quality, dense beautiful tree. Already recommended to many others.

Literally the best tree I have ever…

Literally the best tree I have ever owned!!! I’ve always wanted a pink Christmas so this is a dream come true!!!😍 Never buying from anywhere else!!!💖🥰🙌🏻

The service was wonderful

The service was wonderful. We have not opened the box yet, I will add to the review when we do set up the tree. The website was easy to navigate, pictures were vibrant and clear. The description was very informative. I was always informed where my order was from when the order was placed until it was delivered. Plus it was delivered in three days. I was very pleased with Treetopia.

False Advertisement on the return…

False Advertisement on the return policy. Says if outside the 30 days there would be a 20 percent restocking fee. They do not honor this. Thank you for communicating back to us. We're delighted to hear that you love your 7.5' Lipstick Red Christmas Tree with Red Lights! However, we are sorry to hear that you would like to return the 7' Unlit Candy Cane Christmas Tree. Please be advised that you're no longer eligible to return as you're already outside the 30-day return period. You can review our Return Information for more details. Please let us know if there's anything else we can assist you with. Have a great day! Thank you, Treetopia

Reply from Treetopia2020-08-24

Hi, Andrea. Thank you for your feedback. Yes, Returns are accepted within 30 days of receipt, but if it's already outside the 30-day return window, we'll charge you for a restocking fee.

People also looked at

Tenleiyen
Swesocks
Fame Marketing and Trading LLC
Katia & Bony
Whatsonyourwall
Pata Life Morefine2.1Leather World Technologies