tricolor.com (tricolor.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 80% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Misty L · 1 review · Experienced 2025-07-22 ·
★★★★★
Long wait time.
Giving a 3 star due to the excessive wait time.
Went in got approved in under a hour paid deposit great. Go back today to pick up the car and was told at 1pm “let me get the contract” by 3pm I asked how much longer since it’s been 2 hours of waiting for said contract. 4:45pm finally leaving and since test driving I told my sales man the car was on red literally no gas in the car and when it was time to go I asked again if they put something in it so I wouldn’t get stranded and he said “we don’t have enough credit for gas”. Like really??? Moral of the story be prepared for a long wait time.
Reply from tricolor.com2025-07-23
Misty we’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
J
Jeri LaShawn Black · 1 review · Experienced 2025-07-21 ·
★★★★★
Diego and the tricolor team made my car…
Diego and the tricolor team made my car purchasing experience seamless. From the very start it was an all around pleasant experience and Diego was good company while we waited throughout the process.
Reply from tricolor.com2025-07-22
Hello Jeri, thanks for taking the time to share your experience. We love to hear that our team are providing you with an excellent service. We´ll be sure to pass on your kind words to Diego.
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George Tarin · 1 review · Experienced 2025-07-19 ·
★★★★★
They treated me and my family like…
They treated me and my family like family everyone is so wonderful with a happy face and you won’t believe the help they gave me and my family they work hard they gave my daughter a smiling face happiest dad and mom in the world I recommend them for everyone to go there and I thank everybody in tricolor auto sales 👍
Reply from tricolor.com2025-07-21
Thank you for taking time out of your day to leave us a review. We appreciate your kind words and thrive to provide the best service that you deserve.
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Consumer · 1 review · Experienced 2025-07-17 ·
★★★★★
Great
Buying my first car from here with the help of Lucia Cruz and the team was a great experience, the team was professional, honest, respectful, and easy to work with. They made the process simple from start to finish and helped me feel confident in my purchase. I’m really happy with my car and the service I received. Would definitely recommend
Reply from tricolor.com2025-07-18
That is very sweet of you to say, we are really fortunate of having a customer like you. We are always here to help.
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Javier Huerta · 2 reviews · Experienced 2025-07-14 ·
★★★★★
Car prices worth way over market value…
Car prices worth way over market value and the down payments were ridiculously high definitely never shop there again
Reply from tricolor.com2025-07-15
Hello Javier, sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
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alix louis · 1 review · Experienced 2025-07-13 ·
★★★★★
Good service
Reply from tricolor.com2025-07-14
Hello Alix, thank you so much for the great review, and thanks for being such a great customer! We are happy to help.
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Zari S · 1 review · Experienced 2025-07-12 ·
★★★★★
I had a good experience here honestly
I had a good experience here honestly. They were very communicative and assured me that I would rolling. Would definly recommend a decent down payment of course but everything was simple as pie. I will come back in 3 months and let you know how my cars been doing. Also they were honest about one of the car that I was interested in that wasn’t working well. Honesty goes a long way thank you 💕 also u can build your credit here!
Reply from tricolor.com2025-07-14
Thank you for your kind words Zari, we are so glad you're satisfied with our Customer Service that was provided to you during the time of purchase.
Everything is great about this place the workers and they make the deal happen definitely recommend tricolor we love our new truck
Reply from tricolor.com2025-07-09
Thank you! We appreciate your comment and recommendation coming from a current customer is the best compliment we can get.
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Gina Lara · 1 review · Experienced 2025-06-30 ·
★★★★★
First time getting a car from here
First time getting a car from here. Easy to get into what I wanted!!! Very good people. I highly recommend.
Reply from tricolor.com2025-07-07
Congratulations on your purchase Gina! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.
For me it was the best experience in customer service, kindness, speed, excellence, I would say they are very professional, thank you, I was very satisfied with their work and especially the customer service, so for me they are 5 stars
Reply from tricolor.com2025-07-07
Thank you for the wonderful review and for taking the time to share your experience with us, Alejandro. Kind customers like you make our job a pleasure.
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Lena Ordunez · 1 review · Experienced 2025-07-04 ·
★★★★★
It’s the best place to ever get a car
It’s the best place to ever get a car. There were quick fast and easy and got approved on the spot and everybody was there was friendly. I recommend anyone going there. Great place to get a car.
Reply from tricolor.com2025-07-07
We believe in transparency and we work hard to keep thriving for our customers with all the correct information at the time of purchase. Thank you for kind words, Lena.
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Sofia Martinez · 1 review · Experienced 2025-07-02 ·
★★★★★
Alex was really nice he explained everything correct and had alot of patience tky for your service alex Lopez
Good service excellent I like the they explained everything good patience too thanks to alex Lopez
Reply from tricolor.com2025-07-03
Hello Sofia, thanks for taking the time to share your experience. We love to hear that our team are providing you with an excellent service. We´ll be sure to pass on your kind words to Alex.
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william sharp · 1 review · Experienced 2025-07-01 ·
★★★★★
Very shady and dishonest car lot
They'll tell you one thing on a down payment and when you get there but you with it's gonna cost more.was told 1000 down and cost me 3300.00 poor customer service and no room for help with payments if a emergency comes along etc ...they offer you insurance threw them 160 a month don't get it you'll get a ticketand they make it sound so good ....check your car out very good and take to another shop for cars are not legit I'll tell you that much...when all is filed I'll post a copy of report and incident...make sure you keep all your payments to for my balance was 17,928.83after down payment and after 2months and 1,882.00 in payments its now 17,490.00 so figure that out ..
Reply from tricolor.com2025-07-03
Hello William, we are very sorry to hear that your experience with us did not meet your expectations. We´d like to make things right in regards to your issues. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.
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Nelson Coy Morales · 1 review · Experienced 2025-06-28 ·
★★★★★
It's very good company and it's very…
It's very good company and it's very easy to take out a vehicle
Reply from tricolor.com2025-06-30
Hello Nelson thank you so much for the great review, and thanks for being such a great customer! We are happy to help.
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Christopher Jennings · 2 reviews · Experienced 2025-06-27 ·
★★★★★
Great customer service
Great customer service. Very patient and work to get me the deal I wanted.
Reply from tricolor.com2025-06-30
Thank you for your kind words Christopher, we are so glad you're satisfied with our Customer Service that was provided to you during the time of purchase.
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Nicole · 1 review · Experienced 2025-06-25 ·
★★★★★
I had the best experience and I walked…
I had the best experience and I walked away happy and satisfied….
Reply from tricolor.com2025-06-26
Thanks for your kind words Nicole! We're glad to know you received a great service.
