tricolor.com (tricolor.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 80% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-10.
Spent way too much time at the dealership, and plus they said 6 to 8 weeks for the inspection sticker since July 4th. 2025 and still nothing not even a phone call September 10th 2025. And plus ran my credit score two times. Once on the day I bought and now again. Won’t recommend buying no matter where
Don’t even waste your time with this this car lot they full of shit. My engine light came on soon as I got on the freeway and I took it back they they gone tell me I had sum to do with my oil not being changed right which Is bs caue I took it to Firestone and the code that I told them about was the Sam code they found again which means they just unhook my engine and purged it back up just to get the light off I would never get a car from them again and I only had this car for a week when it started this bs not I can’t get in touch with no one to give the car back
They worked efficiently and helped me when i needed it. At no point did i feel pressured and it was overall a amazing experience.
Thank you for your kind words Estevan, we are so glad you're satisfied with our Customer Service that was provided to you during the time of purchase.
I bought my car in January 2025. My registration of vehicle was never completed due to violation of putting an incorrect VIN on vehicle. Secondly, there was a second violation which was selling a vehicle with no smog test. Yesterday Aug 23 I came in for a trade in since the company had two violations with DMV. I came in at 11am didn’t walk out til 5pm. They didn’t have much in their inventory. Also, when trading in the vehicle they offered me a different car that was out of my price range. The only good thing was the representative who sold my trade out was very helpful during the process.
Hello Monica, we are very sorry to hear that your experience with us did not meet your expectations. We´d like to make things right in regards to your issues. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.
Good customer service . Im pleased with everything in general,i recommended!!!.
Enrique, we really appreciate your kind words in so many ways. We are here to help you, welcome to Tricolor.
Thank you so much for helping me with a car. When no one else would help y'all did.. after 3weeks battling with courtesy Nissan over something that I didn't have power to fix at least someone listened and helped .thank you courtesy Nissan for ruining my credit.. once again tricolor I will recommend you too all.
Congratulations on your purchase Mack! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.
They really help me at tricolor. couldn’t get approved nowhere. I went to try tricolor & it didn’t take that long. They was respectful kind patient. And was not just trying to just take my money. But was trying to give me the best deal possible. that fit my everyday need. all they cars are nice with 18 month warranty so I’m very happy with the outcome 😊
Hello Lennon! Congratulations for your new car. In Tricolor we believe that every single customer deserves the best service possible! Thank you for your review.
Shout out to Jassiel for putting me a truck. I highly recommend anybody that's looking for a nice vehicle to go there. If you have good or bad credit they will still put you in a vehicle of your choice. Keep up the good work ladies and gentlemen. Ya'll are the best!!!!
Hi Kirk, thank you for such a fantastic review and for recommending Jassiel. We are happy to do business with you and congratulations on your new vehicle.
Good people, great experience! Helped me get into a car I loved! Thank you to everyone there! They made it happen and when I needed it most! 🙏🏼🩶
Thank you! We appreciate your comment and recommendation coming from a current customer is the best compliment we can get.
Cars are definitely overpriced but when you are in a pickle and have no other options what can you do. Car I saw online was not the one available at all. Found one at another location that I ended up purchasing and got it home to find it had no oil at all. We are on day 1 and I’m praying for no other issues
Thank you for grading us Kalani, we would like to know how we can improve our service so we can reach a 5 star review. We are here to help you.
Best place if how know what your looking for and what you want and they are very helpful tho is my 3 rd car I have got form them in the past 10 years
Thank you for taking time out of your day to leave us a review. We appreciate your kind words and thrive to provide the best service that you deserve.
Anthony was extremely helpful and patient. He and everyone else were so nice and made sure I was happy with the car I chose
Congratulations on your purchase Rebecca! We're so happy to know that you got what you were looking for and know that the service that you received was incredible as well.
The sales person was friendly and knowledgeable. If he couldn’t answer any of my many questions he would leave and return with the answer.
Earnest, thanks so much for your review! We're happy to hear you had such a great experience hope to see you back again soon. Welcome to Tricolor.
My experience was good nice friendly customer service. Leysmar y Andres are great sales team. They will work with you just let them know what you are looking for. Thanks 🙏 tricolor
Thank you! We appreciate your comment and recommendation coming from a current customer is the best compliment we can get.
I had an amazing experience! Me and my husband were on the look for a truck so we can have room for our growing family. They were all so helpful and patient … took the time out to go over everything even after they have closed. We were their top priority ! We end up getting a truck that we both love I am so very grateful & thankful for them for all of their help .. Especially Nephtaly he’s the main reason we went with our truck
We're please to know that your experience with us was a good one, Amya! Thank you for trusting us and recommending us to others. Your kind words are greatly appreciated.
Hello Luis thank you so much for the great review, and thanks for being such a great customer! We are happy to help.
I have one of the worst experience buying a car in my life The deal was with not my speciations the sales person was not professional and he don’t explain the deal correctly After we close the deal I left with my friend to the hospital to have some medical issues We park inside of the hospital and wen we come back to leaving the SUV didn’t start The battery was old and we stuck in the hospital parking lot We call the dealer and nobody answer the first and second time We ask to another driver for assistance cause we don’t have jumper cables The Vehicle star and we have to go back to the dealer The distance between the dealer and the hospital was about 45 minutes We get to the dealer and nobody ask for anything we just have assistance for a employee who I believe is the cleaner and something else also we receive a paper to go back to the Tricolor Shop for this employee to get the right battery cause what the installed looks like motocircle battery The sales person was sit down in his cubicle watching memes he never stepped to ask what happen or assist us That shows totally unprofessional sales person showing just interest for the money also we pay high price for the vehicle and I think nobody deserves that treatment and lock of professionalism I will never recommend any person to buy any vehicle there for any reason I’m ve
Hello Jose we're sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. Please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
I’ve been to 7 car lots and all denied me or beat around the bush about doing buisness with me but then I came across a post on Facebook where Carlos was promoting and I gotta say I didn’t believe I would be approved Carlos even went out of his way to come get me had me and my family picked up next thing you know we’re driving off the lot in a 2016 Jetta Carlos was definitely a great salesman and answered all the questions I asked I would definitely recommend you see Carlos if you’re needing a vehcle he’s the one so far so good
Hi Amber, we are thrilled to have you as part of the Tricolor family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Andrew made the process very easy. He did not rush me and I found the perfect car! Thank you again!
We believe in transparency and we work hard to keep thriving for our customers with all the correct information at the time of purchase. Thank you for kind words.
They really good people help and made a good deal
Hello Demario, we value doing business with you and try our best to always help you even after the time of sale. Congratulations on your vehicle!
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