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Shopping & Fashion

TriJewels

60 reviews

4.860 reviews
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About TriJewels

Data updated
Website
trijewels.com
Category
Shopping & Fashion
Location
United States · NewYork
Status
Unclaimed
Last 12 months
51 reviews
Replies to negative
100% (2/2)
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Is TriJewels legit?

TriJewels (trijewels.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

D
David Bartels · 3 reviews · Verified · Experienced 2026-04-22 ·

So far the experience has been personal…

So far the experience has been personal and professional...and it's just begun. Looking forward to the next steps!!

Reply from TriJewels2026-04-23

Hi Thank you for your kind note. We’ve enjoyed getting this started with you and are excited for you to see your ring come together. Best Vijay B

J
JD Ganguly · 1 review · Experienced 2025-04-11 ·

Knowledge, Helpful, Collaborative!

I went to Trijewels for engagement ring shopping, and Vijay and his team made it an amazing experience. They were thoughtful and educational without ever being pushy or sales-focused. Vijay helped us choose the perfect diamond within our budget (balancing all 4Cs beautifully), then sourced it for us. He was also incredibly flexible and fast with custom design work. We sent him a few reference images and ideas, and he had a CAD model ready within days and a wax prototype in less than a week. He was receptive to our feedback, suggested his own improvements, and the finished product is absolutely stunning. Thank you, Vijay and the Trijewels team—Molly loves her ring!

Reply from TriJewels2026-04-09

Hi Thank you for such a thoughtful review, we truly enjoyed working with you on this special piece. So happy Molly loves the ring, and it was fun bringing your ideas to life together. Best Vijay B

S
Sujay Mahtani · 1 review · Experienced 2025-06-16 ·

I had an excellent experience with Tri Jewelers

I had an excellent experience with TriJewels! Ordering a very custom design for our engagement ring was easy due to Vijay’s expertise and guidance. The ring I received looked more beautiful and detailed than I could have hoped for. Will be using Tri Jewelers for the wedding ring and future jewelry purchases.

Reply from TriJewels2026-03-16

HI We had fun making it,thank you for giving us a chance to be part of this new beautiful journey in your life. best of luck for the wedding. Vijay B

D
David · 4 reviews · Verified · Experienced 2026-03-04 ·

Took a minute to find, but easy after that

Took me a few tries to find the ring I was shown, but eventually got there. Cart and checkout, including the welcome discount, were a breeze.

Reply from TriJewels2026-03-05

Hi Thank you for taking the time to share this. Happy you were able to find the ring you were looking for and that the rest of the process went nice and easy. Best Vijay B

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customer · 1 review · Verified · Experienced 2026-03-05 ·

Customer service.

Reply from TriJewels2026-03-06

Hi Thank you so much for the kind mention. We really appreciate your support and are always here if you need anything. Best Vijay B

R
Rina Lad · 1 review · Experienced 2026-03-05 ·

I had an excellent experience with Vijay B.

I had an excellent experience with working TriJewels - Vijay Bhatia. He was so helpful, answered all my questions, custom designed my sapphire ring, and got it certified all in 2 weeks. I am impressed by the fast service and delivery. The ring is beautiful ! I will definitely purchase from TriJewels again.

Reply from TriJewels2026-03-08

Hi Thank you so much we had fun making the ring specifically you wanted a a GIA certified yellow sapphire stone. We consider yellow sapphire a super lucky stone to wear hope it brings you all blessings. Always here for you. Best Vijay B

E
Edward Reagan · 1 review · Experienced 2026-02-02 ·

I bought a ring from TriJewels and was…

I bought a ring from TriJewels and was disappointed. The stone looked cheap, the metal lost its shine quickly, and overall craftsmanship felt poor. Considering the high price, the product didn’t meet my expectations at all.

Reply from TriJewels2026-02-26

Hi 1) Not our Customer we dont have him in our file or records 2) The order number mentioned is not ours too 3) Never Sent an email or chat or call 4) Email id does not reply back when we send emails for more details 5) Telephone number does not work too tried many times to reach out to resolve any misunderstanding 6) Email id name and the Name shown also does not match 7) We had 8 negative feedbacks from this fraud gang, glad Trustpilot removed 7 of those. please remove this one too as it is not a genuine experience by a customer 8) Trustpilot pls protect us from these fraud guys as they are sending us email for money to take them out and we are being bullied. thanks Vijay B

T
Tim · 1 review · Verified · Experienced 2026-02-11 ·

Outstanding purchasing experience.

Reply from TriJewels2026-02-26

Hi Thank you so much for taking the time to leave a review. We’re really happy the purchasing experience felt smooth and positive for you. Best Vijay B

E
Eric · 1 review · Experienced 2026-02-11 ·

Rupa’s customer service. verified…

Rupa picked up my order and verified the details for the ring to ensure finger size, etc. I mentioned to her Feb is also our 50th wedding anniversary. She worked to have the ring made and shipped for arrival. It showed up today Feb 11. Wrapped in a nice gift box and ready to present to my bride. So happy!

Reply from TriJewels2026-02-12

Hi Thank you for sharing such a special moment with us. We’re so happy Rupa could help make this 50th anniversary gift arrive just in time, and hope it made the celebration even more meaningful. Best Vijay B

L
Leigh · 3 reviews · Verified · Experienced 2025-12-28 ·

Gorgeous and outstanding communication!

Outstanding communication with me on the order for my husbands wedding band! The ring arrived the very next day that I was told it was coming, and it is gorgeous!! I can’t say enough about the quality and craftsmanship. Highly recommend

Reply from TriJewels2026-01-12

Hi Thank you so much for the wonderful feedback. We enjoyed helping with your husband’s wedding band and are happy to hear it arrived right on time and turned out so beautifully. Best Vijay B

c
customer · 6 reviews · Verified · Experienced 2025-08-31 ·

Excellent customer service

Excellent customer service, ring was exactly as promised, beautiful quality and workmanship. Highly recommend

Reply from TriJewels2026-01-02

Hi Thank you for sharing your feedback. It was a pleasure creating this ring, and we’re glad it lived up to what was promised. Appreciate the recommendation. Best Vijay B

M
Marsha Sturwold · 2 reviews · Verified · Experienced 2026-01-01 ·

Very easy to order

Very easy to order. Great experience. Beautiful jewelry!

Reply from TriJewels2026-01-02

Hi Thank you so much for sharing your experience. We’re happy the ordering process was easy and that you love your jewelry. Always here if you need anything. Best Vijay B

c
customer · 1 review · Verified · Experienced 2025-12-11 ·

Amazing customer service and timely…

Amazing customer service and timely arrival on items bought

Reply from TriJewels2025-12-25

Hi thank you, we had fun makin the lab grown diamonds bezel set ear studs. happy she liked it, any after sales service do let us know. Best Vijay B.

N
Nick A. · 1 review · Experienced 2025-12-08 ·

Flawless execution and amazing service by Vijay!

I can’t say enough good things about my experience working with Vijay @ TriJewels to create a custom engagement ring. I picked up the final piece today, and it has truly exceeded my expectations on every single level, absolutely stunning. Beyond the incredible craftsmanship, what really stood out for me was the service. Vijay is a true professional who genuinely cares about his clients. At a moment when the process felt a bit overwhelming, he stepped in with a solid pep talk that I really needed and offered the guidance necessary to keep the entire project on track. It’s rare to find that combination of expert jewelry knowledge and genuine personal support. I couldn't recommend Vijay and TriJewels enough for anyone looking for a significant piece.

Reply from TriJewels2025-12-22

Hi Thank you so much for such a thoughtful review, it truly means a lot to us. We really enjoyed working with you on this piece and are so happy it turned out even better than expected. Always here for you and glad we could be part of something so meaningful. Best Vijay B

M
Mary · 3 reviews · Verified · Experienced 2025-11-21 ·

The ring is as beautiful as pictures…

The ring is as beautiful as pictures and the arrival was quick.

Reply from TriJewels2025-12-06

Hi Thank you so much for sharing this. Really happy the ring turned out just the way you hoped and that it reached you quickly. Always here for you. Best Vijay B.

C
Cris Moritz · 1 review · Verified · Experienced 2025-11-19 ·

Beautiful rings, fast shipping!

Received beautiful rings! Fast shipping! Great seller! 5 stars. Thank you!

Reply from TriJewels2025-12-04

Hi We had fun making it for you guys, thank you for the warm feedback always around for anything Best Vijay B.

C
Courtney Johnson · 2 reviews · Experienced 2025-11-25 ·

Small town service even after the sale

Small town service even after the sale, excellent quality products, and unbeatable prices. Highly recommend TriJewels!

Reply from TriJewels2025-11-25

Hi thanks so much we had fun making your gorgeous pc of jewelry. Glad you liked it, always here for you. Best Vijay B.

V
Varun Jain · 1 review · Verified · Experienced 2025-09-26 ·

Working with Vijay was an exceptional…

Working with Vijay was an exceptional experience! I had a clear idea of what I was looking for in an engagement ring and Vijay was an excellent guide to ensure that my ideas were durable and feasible. His expertise was evident in every interaction. He went above and beyond to ensure that I had all the detail required to make an informed decision on each aspect of the ring. Vijay’s team made the ring with incredibly quickly, and used digital and physical mocks to ensure I was comfortable with the end design throughout the production process. I can’t recommend TriJewels enough!

Reply from TriJewels2025-11-24

Hi thank you so much , we had fun making this gorgeous ring and glad she liked it too, thanks for sharing the lovely images and be blessed with more beutiful times together. always her for you guys be in touch. thanks Vijay B

A
Anonymous · 1 review · Experienced 2025-10-27 ·

Engagement Ring

I had an excellent experience working with TriJewels. They sourced a beautiful diamond that perfectly matched my needs and expectations, and guided me through every step of the process with full transparency. They provided detailed CAD files and even a clay model before production. The turnaround time was impressively quick, and their service and support after the ring was completed was outstanding. Highly recommend for anyone looking for a professional, trustworthy jeweler.

Reply from TriJewels2025-11-05

Hi thank for the opportunity, we had fun making the ring for you..and keep the price lesser than the actual pc we saw at a big box retailer. always here for you. best Vijay

C
Consumer · 1 review · Experienced 2025-10-13 ·

Wonderful Experience

Wonderful Experience, Very good team, Customized a wonderful ring , very very impressive work and quality of the diamonds are top notch

Reply from TriJewels2025-11-04

Hi Truly appreciate your wonderful review. It was a joy customizing your ring and making sure every detail came out just right. Best, Vijay B