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Health & Medical

TriLASTIN

102 reviews

3.9102 reviews
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About TriLASTIN

Data updated
Website
trilastin.com
Category
Health & Medical
Location
United States · New York
Status
Unclaimed
Replies to negative
70% (16/23)
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Is TriLASTIN legit?

TriLASTIN (trilastin.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 70% of negative reviews. Last updated 2026-08-12.

What people say

R
RM · 1 review · Verified ·

My experience with the Stretch Mark Cream

I am 45 have been using the Trilastin Intensive Stretch Mark Cream (with hydrothermal accelerator) for just under 12 months. I could not manage twice a day for long so I use it just after my daily morning shower. I am using it for stretch marks and for my skin as I lose my "baby" weight. My stretch marks are old fine pink from teenage years on the breasts, stomach (babies) and thighs. I found that the appearance of stretch marks did improve a little (any improvement is great I think) no miracles- but an improvement. What I found most was that my skin became much more firm over time which was pleasing. I am hoping that while I lose weight that the baggy skin that comes with that will be improved by using this product. So I'll be using it for a while yet!

Reply from TriLASTIN2021-05-20

Thank you for sharing your feedback with us! We are happy to hear that you have seen results with using our SR cream. For maximum effectiveness, we recommend applying twice per day to keep the areas moisturized. We hope our cream continues to serve you well, and we appreciate you being a TriLASTIN customer!

K
Krisztián Szabó · 1 review ·

My Wife Loves the feeling, I love the fragrance...

I’m not using your product, it’s my pregnant wife, but she is absolutely satisfied so far. Her skin is more flexible and her belly skin does not feel tight yet. She is only in 5th month, but we have so big expectations from the skin stretch mark prevention cream. So far look awesome...I love the smell of her belly anyway.

K
Khadijah Brosky · 1 review · Verified ·

Bought this product with high hopes...

Bought this product with high hopes. It felt great going on my skin but after a few hours the moisture didn’t stay. My skin didn’t even look like I had out lotion on. Also, beware it’s not 100% refund. You have to pay for shipping costs to return.

Reply from TriLASTIN2021-05-20

Hi Khadijah, and thanks for sharing your feedback with us! Our creams do absorb into the skin very well to penetrate the deeper layers of the dermis for maximum effectiveness. If you would like any additional information, please reach out to us via email at [email protected].

M
Mother · 1 review · Verified ·

I've received this product but it…

I've received this product but it appears its making stretch marks worse. I use this product 2/3 a day. I don't understand. Its very disappointing.

Reply from TriLASTIN2021-05-20

Hello, and thanks for your feedback! We hate to hear that you are not seeing the results you had hoped for thus far. Please send us an inquiry to [email protected] so we may assist you further and troubleshoot!

S
SNorcott · 1 review · Verified ·

Have been loving this product so far

Have been loving this product so far! A little over 6 months in with no stretch marks! Will continue to use and keep my fingers crossed for the remainder of my pregnancy!

V
Valerie Poirier · 1 review · Verified ·

I have not received the goods and there…

I have not received the goods and there does not seem to be a good contact number for customer relations. Thanks

Reply from TriLASTIN2021-05-10

Thank you for bringing this to our attention, and we're so sorry to hear of the delay! After reviewing your tracking information, I do see that your order is out for delivery today. I will send a follow up email to ensure your concerns have been addressed, but in the meantime if you ever need to contact us, you can do so via e-mail, at [email protected], or by phone (877) 311-SKIN. We are also available by chat on our website!

S
Sam H. · 1 review · Verified ·

Great product

This product is doing a good job so far, no signs of stretch marks. I'm currently 20 weeks pregnant. I love the way it smells.

A
Astrid Manzilla · 4 reviews · Verified ·

Love this product!!!

L
Linda Johnson · 3 reviews · Verified ·

Mother to be of twins

My daughter is pregnant with twins. After i heard about Trilastin I purchased it for her. She loves it and has had very little strechmarks. She likes how it feels and how it smells. She will use nothing else!

D
Dianelis Rivero · 1 review · Verified ·

I don’t see any results my stretch mark…

I don’t see any results my stretch mark don’t go away and i put the cream everyday

Reply from TriLASTIN2021-05-06

Hi Dianelis, and thanks for your feedback! We hate to hear that you are not seeing the results you had hoped for thus far. Please send us an inquiry to [email protected] so we may assist you further and troubleshoot!

C
Christine Nyanway · 12 reviews · Verified ·

I've just started using the product

I've just started using the product, so I generously 4-graded it becuz how fast u received the items..

A
Annoyed · 1 review · Verified ·

I ordered my product on April 13th...

I ordered my product on April 13th. The site indicates that shipping is estimated between 5-10 days for Free Economy Shipping via FEDEX. With FedEx also delivering on Saturdays, it has now been 14 days. I followed up with customer service and only a bot responded with a tracking link for me. Tracking still says "PENDING". This product better be good, because if not, I will not be ordering from TriLASTIN again!

Reply from TriLASTIN2021-05-06

Thank you for bringing this to our attention, and we're so sorry to hear of the delay on your order! After reviewing your tracking information, I do see that your order has been successfully delivered- please let us know if you have any additional questions or concerns!

E
Elizabeth Beri · 1 review · Verified ·

I love the product and fast delivery

S
Sabrina · 2 reviews · Verified ·

30 weeks pregnant and so far no new…

30 weeks pregnant and so far no new stretch marks. Pretty impressed with this cream!!!

b
becca tremaine · 1 review · Verified ·

Product is good shipping needs work

I have been using the product since December. So far I love the product and I loved the service up until this last time I ordered it. Normally I order it and it gets here within 3 days or so. This time it took 3 weeks! It shipped on the 8th and I’m getting it on the 22nd! I am not sure this is TriLASTINs fault it could be The freight carrier (FedEx). But either way it’s ridiculous. It’s a product that I feel you need to be continuously using in order to get the best benefit Las from it but when it takes weeks to get more it makes that kind of difficult. I had to go buy a substitute from the store to use in the mean time in hopes to hold off any potential stretch marks from occurring. I’m 6 weeks from my due date and I was doing good thus far. Anyway I like the product but 3 weeks to get here is ridiculous.

Reply from TriLASTIN2021-05-06

Thanks so much for your feedback, Becca! We're very sorry to hear of the delay on your order. We have been experiencing increased delays across all mail carriers recently, and are working to mitigate these delays and provide a better experience for our customers. After reviewing your tracking information, I do see that your order has been successfully delivered- please let us know if you have any additional questions or concerns!

M
Maria ORzel · 1 review · Verified ·

Love it a bit expensive but a good…

Love it a bit expensive but a good product.

J
Jessica Rapp · 1 review ·

I am so happy I purchased this product

I am so happy I purchased this product! After one year of use the stretch marks on my lower belly that I’ve had for years from weight gain are virtually gone!! I only wish I took a before picture to show the dramatic difference. I use the accelerator and cream almost every night.

C
Callie Bray · 2 reviews · Verified ·

Love TriLASTIN!

L
Lauren Butler · 2 reviews · Verified ·

I loved the product texture and the way…

I loved the product texture and the way that sits on my skin. But I am pregnant and super sick most of the times and the product has a super strong smell for me that makes me more sick. So I am not using because the smell made me throw up. So basically I wasted 50 bucks in a product that I can’t even use.

Reply from TriLASTIN2021-05-06

Hi Lauren! We hate to hear that the smell of our cream was overwhelming for you. TriLASTIN does offer a 90 day satisfaction guarantee on our products, and we would be happy to help you in that process. Please send us an inquiry with your order details to [email protected] at your earliest convenience!

I
IVAN ARGUETA · 1 review · Verified ·

all very excellent the only thing is…

all very excellent the only thing is that it takes a long time to arrive