TriLASTIN (trilastin.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 70% of negative reviews. Last updated 2026-08-12.
What people say
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Charizz Legaspi · 1 review · Verified ·
★★★★★
Hydration and great scent!
I've been using it for a couple weeks now and it's been great! I love the smooth application and the light scent (not too overpowering)! I use the hydro thermal accelerator as well. I love how it's not oily and absorbs well. Skin feels really hydrated after!
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Sarah W. · 2 reviews · Verified ·
★★★★★
Loving my Trilastin stretch mark cream…
Loving my Trilastin stretch mark cream so far! It is silky, smells amazing and doesn’t leave an oily residue. I’m 20 weeks pregnant and have faded stretch marks on my hips and thighs from a fast growth spurt as a pre-teen. I’m really hopeful that this will help prevent any more stretch marks with this pregnancy!
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Sara · 1 review · Verified ·
★★★★★
Ordered products over 3 weeks ago and…
Ordered products over 3 weeks ago and haven't received anything.
Reply from TriLASTIN2021-05-06
Hi Sara! We are sorry to hear that there was a delivery delay with your order. We see that your package was delivered successfully, and if you need anything else please let us know!
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Angela S. · 1 review · Verified ·
★★★★★
Feel-Good Product
I am thrilled with the product so far! I love the smell and the feel on my skin, it doesn’t leave a sticky or pasty finish. The ordering process was smooth with a quick delivery as well!
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Heather Parkot · 2 reviews · Verified ·
★★★★★
Unfortunately I was unable to use the…
Unfortunately I was unable to use the product after ordering it, I lost the baby. I'll save it for the next pregnancy!
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Halie Harvey · 1 review · Verified ·
★★★★★
Used my entire pregnancy and had no…
Used my entire pregnancy and had no stretch marks!! Amazing product!
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sabina panthi · 1 review · Verified ·
★★★★★
Positive customer experience after order was delayed or lost
My order was delayed or lost in the mail. The team was able to send replacement orders in a relatively short time. Overall, the experience was good. The product is good. Highly recommend.
Reply from TriLASTIN2021-05-06
Hi Sabina, and thank you for your feedback! We are terribly sorry to hear that there was an issue with the delivery of your order. Our records indicate that we had responded to your inquiry via email, and had sent you a replacement order via Priority Mail on 4/14/2021. If you need any additional assistance, please let us know!
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Danielle · 1 review · Verified ·
★★★★★
This product smells great and feels…
This product smells great and feels great. I have been using it since I found out I was pregnant and now that I'm at the end of my pregnancy I have yet to develop stretch marks.
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Kristi · 4 reviews · Verified ·
★★★★★
Love these products
Love these products. I am on my second pregnancy I’m two years and not a single stretch mark. I also have the stretch mark prevention combo and am obsessed with it! I’ve always had stretch marks on my inner thighs from gaining muscles playing sports growing up and they have drastically faded. Must have products and will keep it in stock at my house!
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Sara Blackwell · 1 review · Verified ·
★★★★★
Excited!!
So far so good, I am entering my 2nd trimester and everything I read online said to start applying this stuff early so that’s what I’m doing. Right now my stomach has felt very moisturized since using. Thank y’all so much!
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Lindsey · 1 review · Verified ·
★★★★★
Ordered product approximately two weeks…
Ordered product approximately two weeks ago, received a shipping notification but no product to rate!
Reply from TriLASTIN2021-05-06
Hi Lindsey, and thanks for sharing your feedback! We truly apologize for any delay you may have experienced with the mail carrier in receiving your package. Our records indicate that your order was successfully delivered, and we hope that you are enjoying your purchase so far!
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Carolina Hurtado · 1 review · Verified ·
★★★★★
I ordered my creams and I never got…
I ordered my creams and I never got them, so I called and they told me to wait a month and if i didnt get them they could give me back my money . I never got my creams and now they finally decided to give me back ny money it was such a waist of time.
Reply from TriLASTIN2021-05-06
We're so sorry to hear you weren't able to receive your Trilastin order! For international deliveries, we do ask to expect additional time for the delivery to still be completed. I have confirmed that we did refund your order in full, but if you have any additional concerns, you can email us at [email protected]
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Lidia Ojeda · 1 review · Verified ·
★★★★★
Never got my package or refund
Never got my package. I forwarded my emails with USPS about the delivery error. I emailed TriLASTIN customer service and never got a refund. I basically donated $38 to TriLASTIN and got nothing for it.
Reply from TriLASTIN2021-05-06
Hi Lidia, and thank you for sharing your experience with us! We hate to hear that there was an issue with USPS regarding the delivery of your order. We truly apologize for the inconvenience, and have refunded your purchase in full. If you have any additional questions or concerns, please reach out to us at [email protected].
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Patricia Yellowhair · 1 review · Verified ·
★★★★★
Cream is pretty good.
Cream is pretty good.. would order another one
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Happy Mama · 1 review · Verified ·
★★★★★
10/10 Would Recommend
Didn’t want to post and jinx it before, but I made it to baby day with no stretch marks! I used this lotion from about 10 weeks on and am so so happy I did. I know people say it’s genetics.... and so I assumed I would get them regardless (I have dry, fussy, Irish skin). Nope! Not a one! This stuff smells amazing, works super well, and I was usually able to find coupons to offset the price a little. Each tub lasts 3-4 weeks so if you find a coupon- buy a few jars at a time. 10/10 would recommend.
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Shiann Cantu · 1 review · Verified ·
★★★★★
I haven’t used it long enough to…
I haven’t used it long enough to comment on results. But right away I didn’t notice any heat from the thermal activator that was an extra $50. It said you should feel heat immediately and I don’t so I’m concerned it’s not working. Not sure if I’ll repurchase because of that.
Reply from TriLASTIN2021-05-06
Hi Shiann, and thanks for your feedback! Our Hydro Thermal Accelerator should have a slight warming effect, but it depends person to person on the sensation. Either way, the formula does open up the pores to allow the creams to deeply penetrate the skin for maximum results!
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Jennifer Hammond · 1 review · Verified ·
★★★★★
I haven’t even received my order
I haven’t even received my order. It’s been 2 weeks.
Reply from TriLASTIN2021-05-06
Hi Jennifer! We apologize that there was a delay with the mail carriers in receiving your order. There have been staff shortages which have led to some minor delays in delivery. We see that your order was successfully delivered, and if you have any additional questions or concerns please let us know!
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Raunelle Wassung · 1 review · Verified ·
★★★★★
My package never arrived
My package never arrived and the tracking info provided wasn’t valid.
Reply from TriLASTIN2021-05-06
Hi Raunelle, and thanks for your feedback! We did make a change to our shipping software a few weeks ago which did result in tracking links being assigned to the incorrect mail carrier. We apologize for the confusion! We see that your order was successfully delivered, and if you have any further questions or concerns please let us know.
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Sara Irvin · 5 reviews ·
★★★★★
Fantastic product!
I have been using your product from the start of my 2nd trimester. I am now at the beginning of my third. My skin feels and looks so healthy, no stretch marks. I credit this to TriLastin, I will continue to use probably post pregnancy as well, and will absolutely recommend to others.
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Cody Price · 1 review · Verified ·
★★★★★
Bought the stretch mark cream for the…
Bought the stretch mark cream for the lady, then poof! Gone!