I round the review to a 5
I round the review to a 5. Overall,swift replies. Good consultation. Effective weight loss.
About Trimly by Astro Health
Data updated- Website
- trimly.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 38 reviews
- Replies to negative
- 100% (1/1)
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About this business
Trimly is a MOH-licensed telehealth clinic in Singapore specialising in doctor-led GLP-1 weight loss treatment. We offer video consultations, personalised treatment plans, and home medication delivery — so you can get expert medical support without leaving home.Our doctors prescribe both oral and injectable GLP-1 medications based on your health profile, with transparent all-in pricing from $349/month. Every plan includes appropriate follow-ups for continuity of care and responsive doctor support via WhatsApp, because weight loss isn't a one-appointment journey.We are fully licensed under Singapore's Healthcare Services Act (HCSA License R/25M0505/MDS/001/252) and follow all MOH guidelines for telehealth practice and prescription medication.
Written by the business, not verified by us.Is Trimly by Astro Health legit?
Trimly by Astro Health (trimly.sg) has a 4.9 out of 5 rating on OK.one, based on 38 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for providing thorough consultations, personalized attention, and helpful guidance throughout their health and weight loss journey. Consumers also deeply appreciate the highly convenient online video calls, seamless arrangements, and completely transparent pricing models without any aggressive upselling. However, some people mentioned experiencing mild side effects during the process, or noted that the medication costs can occasionally feel high depending on individual needs. Reviewers generally state that these minor drawbacks are easily managed with proper guidance and do not overshadow the overall positive outcomes.
Auto-generated from all reviews of this business. For reference only.What people say
Highly recommend
Dr Zac is easy to talk to, genuinely listens to your concerns, and tailors his care to your needs. The entire team is also extremely responsive to messages. Highly recommend!
Highly recommended for weight loss…
Highly recommended for weight loss journey. I already took GPL-1 for 6months & my weight lost is 12kg. Be safe & do not go for any random weight loss pills or injection. Always go for trusted certified doctors. Highly recommended Trimly.
Over 6 months, 15kg lost on Mounjaro
Over 6 months, I have lost 15 kg and hope to maintain this healthy progress going forward. After years of perimenopausal weight gain and emotional ups and downs, I tried exercise and meal replacements but saw minimal results, leaving me at an all-time low. Dr Zac was non-judgmental and patient in understanding my concerns. Weight loss was steady and gradual weight. This has improved my mood and sense of control. The video consultation was professional, and the medication was delivered promptly and discreetly. Pricing is also transparent with all costs clearly communicated upfront.
A go to place if you are not able to managed the extra kilos by yourself
Dr. Zac and team are very prompt to enquiries/questions. Hassle-free consultations and most importantly, I managed to shed off the extra kilos within these 4 months.
Lost almost 10kg in 2 mths
Trimly made my weight loss journey very smooth and hassle free, from the straightforward teleconsults to the appointment and payment systems. Dr Zac is very knowledgeable and efficient, kept me on a sustainable dosage that maintains my weight loss. Would definitely recommend for those who are thinking about consulting with Trimly!
Quick and seamless video call…
Quick and seamless video call arrangements with friendly and informative doctor. Achieved my target weight in two months , with daily exercise and a controlled healthy diet. From overweight to perfect weight. No side effects as long as follow doctors advice of eating small meals with high fibre, protein and low fat. Recommended!
Dr is very friendly and makes the…
Dr is very friendly and makes the consultation process feel very comfortable. He doesn’t upsell, and shows genuine interest in helping you feel your best on the medication. Prices are transparent, and dr doesn’t push meds or upping the dose if you don’t need it. I had good results on the lowest dose so he encouraged me to continue on it instead of increasing the dose. Really great experience overall. Consultations are easily arranged and team is easily reachable via WhatsApp. Medicine delivery is also timely and well packed.
Improving Customer Awareness of Payment Terms
From the customer’s perspective, the company should reconsider its current protocol of charging the customer’s credit card if there is no response within one hour after the invoice is sent. One hour may not be sufficient for customers to review the invoice, clarify any questions, or respond, especially if they are unavailable at the time. To provide a better customer experience, the company should clearly inform customers in advance that their credit card will be charged if no response is received within the specified timeframe. This term and condition should be communicated clearly before the invoice is issued, so customers are aware of the process and are not caught off guard by an unexpected charge.
Reply from Trimly by Astro Health2026-08-30
Hi, thanks for taking the time to write this, and we sincerely apologise for catching you off-guard on the payment. For context, the amount on the invoice is what has been agreed with the doctor during your consult, and we charge the card on file an hour after so we can get your medication delivered in time the next day. Most patients want it fast and without any delay, but we understand that it felt abrupt when you hadn't had a chance to review the invoice after we sent it to you. We'll make the timing clearer in the message we send after the consult. We have refunded you the full amount the moment you feedback to us through the customer chat, so it should be back on your card in a few business days. We will also review our processes with regards to this issue, so that the customer experience can be improved. On this, we thank you for your feedback. Best Regards, The Trimly Team
I made the right choice!
I did quite a bit of research on the different providers before deciding to go with Trimly, and I’m really glad I did. The reviews about their customer experience stood out to me the most. After two pregnancies, I had gained weight and found it difficult to maintain my weight even after losing it. Whenever I was stressed or tired, I would tend to fall back into unhealthy eating habits. I started the jabs and the difference has been amazing! The food noise is gone, I’m able to make better food choices even when I’m stressed, and I’ve managed to get back to my pre-pregnancy weight. It feels so much easier to stay on track without constantly battling cravings and unhealthy habits. Doctor Zac was also a big part of my positive experience. He was very easy to talk to and took the time to explain how the different medications work, including the differences between them, which really helped me make an informed decision. I never felt pressured or rushed — he was genuinely giving his best advice based on what would suit me. Definitely feel like I made the right choice with Trimly! 😊
Normalized my LDL and blood sugar
I consulted Dr Zac to find out how would GLP1 medication help me with my very bad LDL cholesterol level and my increasing HBA1C reading, that was threatening to push me into a full blown diabetic situation. 3 months into Muanjro, I am unsure if I lose any weight (because I didn't have a weighing machine), but my blood work clearly shows that Muanjro has helped reduced my blood sugar and for the first time in 5 years, I finally see a normal reading in my LDL and total cholesterol level. Promised Dr Zac that I will buy a weighing machine to track my weight, now that I no longer need to worry about my health, I can put a bit more focus on how I look.
It works!!
Was initially skeptical of the treatment. However, Dr Zac walked me through the entire process and highlighted what to expect. It has been 3 months and I have lost 7-8kgs! Am continuing after a consultation with doctor again! Highly recommended!
Very convenient and dependable service
Very convenient and dependable service. conscientious care from the doctor. Highly recommended
Three Months In, and No Regrets
I enrolled in the Trimly program almost three months ago, and the results have been very encouraging, with Dr Zac guiding and supporting me throughout the journey. I've seen steady progress and am now moving on to my second round as I work towards my target weight. Taking that first leap of faith was one of the best decisions I've made for my health, and I have never regretted it. The journey has been positive, motivating, and sustainable. I'm looking forward to becoming a healthier version of myself, and I would highly recommend Trimly to anyone who has struggled with losing weight. It may just be the support and solution you've been looking for.
Dr Zac knows his stuff
Dr Zac knows his stuff, gave me a variety of options to achieve my goals, goes above and beyond by giving lifestyle advice and tips to optimise weight lost. The pricing is great, everything was like clockwork with no hiccups. I easily lost 10% after 6 weeks (with weight training) Never felt better!!
Great Experience!
Been with Trimly for 3 months now and have been happy with how things have progressed. Love the convenience of online consultations with the doctor and customer service is also prompt with replies when I have messaged them with a concern. Was a little apprehensive of starting after struggling with losing weight for so long but this process with the proper guidance and support has been great, I definitely have not had any regrets!
92kg 》75kg
Whole process was very seamless, transparent, non-salesy. The wegovy worked very well for me. Lost 17kg and achieved my goal in 5 months! Would have been more if i exercised more but overall, nothing short of impressed by the results and the service provided by doc and team!
Super satisfied with the result
Super satisfied with the result. Lost 8kg+ in 3mths, not much side effect that I can feel, just with a lot less craving for food which is great. Doctor is very nice and friendly, the whole experience is very recommended for anyone who feel nervous or uncomfortable to see doctors for weight loss program!
Happy with the experience
Happy with the experience. Dr is super easy to talk to. He addressed all my concerns during the tele consultations. I’ve lost 9kg within the last 3 months. Minimal side effects. The most was 3-4 occasional gastric reflux which was resolved by taking Gaviscon. A little constipation cos I was eating much lesser but hydration and probiotics resolved that easily too. Very satisfied with my results and have recommended a lot of friends around me to join me in this weight loss journey.
The experience was awesome
The experience was awesome . I was at first skeptical especially with all the inaccurate information on social media . However the team were professional and doctors ensure they understood my objective and prescribed what was needed . Highly recommend them !
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