TripInsure101

Excellent Customer Service

The representative, Jennifer was superb! She was very knowledgeable of the product she was offering. She was very courteous and is an asset to the company. The price was fair!

Thumbs Up!

Good price, and quick, painless acquistion of the policy via the company website.

If I am leaving the country I call Tripinsure101

This is at least my third time using Tripinsure101. I have always had a very good experience with the people I talk to on the phone. This time I worked with Amanda and she was very helpful and knowledgeable.

Trip101 efficient

Easy, quick process. No 5 star because not totally clear about exclusions or things that might lead to lack of coverage in a time of need?

Easy access to multiple quotes

Great site that compares quotes from a wide range of insurance companies. Had some questions about options and I spoke to an agent, Don who was friendly, helpful, and knowledgeable.

Rep was kind and informative

Rep was kind and informative, patient, communicated clearly & thoroughly

Patience

Patience. Knowledge. Friendship.

Best in the world

Jason was very helpful and explained…

Jason was very helpful and explained everything well. He was very patient.

Caroline was very friendly and helpful

Caroline was very friendly and helpful. She made it very easy to get the insurance we needed.

Very knowledgeable

Very knowledgeable. Very helpful. Got what I needed

Available options

Available options. Easy to navigate

Very helpful agents

Very pleased with the assistance I got from Michael, via chat, and Kendall, via phone call in answering my questions and getting the policy set up.

Agent Jennifer; patient and thorough

The agent Jennifer helped us. She was patient and thorough in answering all our question and in helping us compare policies so that we could make an informed decision.

Ease to Use and Good Service on Claims

We've used TripInsure101 to find and purchase insurance for 6 trips outside of the US since our retirement in 2023. The website is easy to use and the policies we selected were much less expensive than policies sold by cruise lines or group tours. As for service, we had claims on two trips. Four days before a European river cruise departure, my husband tore the meniscus in his knee requiring us to cancel the whole vacation. The three requested documents were uploaded and the claims person was empathic and helpful; we received a full refund within 3 weeks. On a humanitarian trip to Africa requiring specialty medical/extraction insurance, the airline changed airports and boarding times just 5 days before departure and the 1st leg of our trip from Indy could not be changed. The insurance company (IMG) paid for our Uber (EWR to JFK), a NYC hotel, meals, and a destroyed piece of luggage with the receipts we provided. We received a check in under 6 weeks. We have not had to use the medical insurance portion on any trip. Normally, I am skittish about buying services online but have had only good experiences with TripInsure company/policy recommendations.

Both Felicia on chat and Destiny

Both Felicia on chat and Destiny, who finalized the purchase, were very clear in their explanation of terms.

The agent was able to answer all our…

The agent was able to answer all our concerns and was helpfull.

Very helpful on a phone call sorting through options

I spoke at length to Caroline, who was very helpful in explaining coverages, adding to insurance as we get our flights, and comparing plans for a tour in Japan. This is really the first time I've called a travel insurance broker, and I came away not only with insurance, but much more educated about travel insurance.

The agent was very friendly and…

The agent was very friendly and helpful. She answered all questions efficiently.

Ask questions and get answers, suggesstions and solutions

Destiny was so patient with me as I asked dozens of questions. She helped me think through the need for various coverages and came up with a great policy fit for me.