Bakflipmx4
Customer service was great!
Truckbedsupplies (truckbedsupplies.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Customer service was great!
I would have given a perfect score bu I have an oddball type truck and your instructions were not correct for the 2026 Silverado Trailboss with a Midgate. Your instructions say top mount the weatherstripping on the front bed behind the cab, it said top mount get within 1/4” of the side rails so the water drained into the side rails. Mine stops 4 1/2” away from that mark. I wrote for correct instructions and was promptly responded with the same instructions so I just installed where I could.
The bed rug was easy to install. Delivery was quick and ordering from the website was easy. This was my second bed rug product.
Parts shipped quickly, everything fit well and looks nice
Excellent quality, setup, and ease of function. Make sure to watch the installation video and all will go smoothly.
Nice tonneau cover at a fair price. Delivered quickly.
Brackets provided were not compatible with the composite bed of a Honda Ridgeline plus why would any company make a cover that drained water into the bed? I’m not drilling 5/8” holes in the bed of my brand new pickup! Then the fact that it doesn’t provide security was another nail in coffin! I wasted my money on your product and should have purchased a product from Lomax like I did for my first Ridgeline, a mistake I have since corrected!! The cover from Lomax took less than an hour to install, keeps water out of the bed and provides real security, lesson learned!
It was delivered early. Really nice. The only problem I had is that there were Not clear directions how to and where to mount the filler strips.
Ordered directly off the site and was expecting 5-7 days for delivery. The cover arrived the next day to my surprise. Installation was easy. Did it by myself in a couple of hours. Looks amazing and fits perfectly.
Was a little worried as I hadn’t heard of these guys. But pre-sales support was very responsive and informative. Someone responded to my question almost immediately over an hour past their posted closed time. Purchased bakflip bed cover for almost $200 less then anyone else and was offered free shipping. And no tax due to a Memorial Day sale. I placed my order late evening on Thursday going into memorial weekend and I opted for next day delivery (end up paying $26 in shipping for the next day shipping), and had the bed cover delivered late morning that Sunday. Well package and works like champ. Would order from them again in a heartbeat!
Excellent seller, my bed rug showed up fast and in perfect condition. I’ll be back.
Hi Bill, Thank you so much for your review and for placing a second order with us. Providing our customers with the right parts for their truck and making the process as smooth as possible is exactly what we strive for, so we're thrilled to hear we were able to get you what you needed. We truly appreciate your continued support and look forward to helping with any future truck upgrades. Thank you again!
The customer service was some of the best I’ve had recently. I had questions about the tonneau cover I was ordering to make sure it was what I needed. An actual person replied promptly both via email and text to answer my question. Then when a little plastic piece had broken during shipping, the immediately helped me process a warranty claim and get that piece replaced. They proactively followed up and ensured I was satisfied with my order.
I would go 5 stars as the topper fit perfectly after an adjustment. The threaded knob that secures the topper to the bracket was completely off the bracket when I unpacked the topper. I can't believe that all the parts, spring, washer, horseshoe clip were still in the box after searching for 20 minutes. Maybe some tape on the knob to ensure it doesn't vibrate off during shipping would help? This is the 3rd undercover I've owned and I would never buy any other kind. Thank You
Looks great, fits great, would like to have one more clamp for each side. 3 works but 4 would be much better.
There were no instructions in the box or online about installation for an 8' bed. On the 8' bed in really need a few more rail clamps for the latches to work properly. Yup have to hold the rail and push down on the cover to make the latches work because there is to much space between the clamps.
Hi, Thank you for your feedback and for sharing your installation experience. We're sorry to hear that the instructions provided did not adequately cover the 8' bed application. One of the reasons we've created our own installation guide library is to help customers find installation resources when manufacturer instructions are limited or unavailable. Our installation guides can be found here: https://truckbedsupplies.com/pages/installation-guides. We also appreciate your feedback regarding the number of rail clamps for the 8' bed configuration. We understand how the additional spacing between clamps could make it more difficult for the latches to engage properly, and we'll be sure to share your comments with the manufacturer for review. Thank you again for taking the time to provide your feedback. Comments like yours help improve both the customer experience and the resources we provide to future customers.
Fast, easy ordering and got here on time as well.
I ordered the tonneau cover from your online store. The process quick and easy and my cover showed up several days later with no damage and was a easy to install. Pricing was very competitive too.
My original purchase of the BakFlip cover went smoothly. A couple of weeks later I broke a clip when loading a heavy item. The clips were not available for purchase online. TruckBedSupplies sent me a set free. Great follow up communication and customer service.
Truck Bed Supplies, along with their customer service representative Ria, were wonderful to work with. Their interest, follow-up and resolution was the best I have ever come across. Based on my positive experience with TBS, I would highly recommend them for anyone’s truck bed needs. Thank you for keeping me and my stuff “covered”!
63 reviews matching