Great experience buying
Great experience buying from them, as described, this is our second purchase with them
About Truefacet
Data updated- Website
- truefacet.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 0% (0/39)
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About this business
Truefacet legacy
Written by the business, not verified by us.Is Truefacet legit?
Truefacet (truefacet.com) has a 3.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 38% give 1 star; The business has not yet replied to negative reviews; 9 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
The quality and prices are always great…
The quality and prices are always great and very good communication being able to actually speak with someone with any questions regarding their products or my order. I trust their business and will continue to support.
Very Good Experience
Excellent pricing and discount combined with good service and a good product make me a loyal customer of Truefacet.com
something fishy happening here……
something fishy happening here… potentially criminal. trust your gut and stay away. +1 star because they did actually refund my money after i cancelled my order. so they’ve at least got going for them.
Exceeded Expectations - give them a chance
I placed an order in mid-November (as a Christmas gift) but the order was significantly delayed (an extra month) due to them receiving the wrong size. Rather than cancel the order and refund my money they bought a brand new item directly from the luxury brand and shipped it to me overnight. Wife loves the item (and it was expensive)!
Reply from Truefacet2023-01-25
Thank you very much Rick, much appreciated
Shawn came through big time!
Shawn is the man! Order took longer than expected but Shawn compensated me for that and shipped FedEx overnight Saturday delivery. My wife loves her Rolex!
This company is a sham
This company is a sham! I processed an order online and had an offer accepted I attempted all day with 11 emails and calling 3+ hrs to get a response and no response . Everyone online needs to stay away from this company
Always as Expected
I've purchased multiple items from True Facet over the last few years. They are always exactly as described and arrive in a timely manner. Love them!
Easiest purchase I have ever made!!
Easiest purchase I have ever made!!! Customer service was prompt answering my questions about my ring!!! Highly recommend True Facet!!!
Another Great Purchase
Another great purchase from TrueFacet.com. Received my second order, a Rolex 16200 in mint condition as described. Great service and great prices. Thank you and looking forward to my next purchase.
Love the site easy to navigate
Love the site easy to navigate. Love the offer option and appreciate the fast response.
First bought a 2002 Pepsi in Feb 2022…
First bought a 2002 Pepsi in Feb 2022 then in Oct bought a 2020 two tone Date Just for the wife. Quick deliveries at comparable prices and great email responses. I recommend TF.
Overall good experience
Easy ordering process with excellent selection. Purchased Rolex for wife and she loves it
One is amazed how helpful and how much…
One is amazed how helpful and how much the staff knows about jewelry. They are patient and you have all the time you want to review the different watches. I personally love their beautiful watches and in the future a lot of my watches will be bought there.
I’ve made 2 purchases on True Facet
I’ve made 2 purchases on True Facet. Both for Rolex and both came as described and in great condition. Would buy from again.
Truefacet Customer Service = TOP NOTCH!
Bryan, Shawn and the whole Truefacet team did an amazing job with all my purchases! Ive shopped with them multiple times now in the last 60 days. Prices cant be beat and customer service was top notch. If you ever need a new timepiece, dont hesitate to give Shawn or Bryan a call/email. Great group at Truefacet. Thanks again guys!
Good experience
I did buy and sell a few items on TrueFacet website. Their customer service was great. The purchase price and selling fee were reasonable.
My buying experience was amazingly easy…
My buying experience was amazingly easy and satisfying. I will use them again without hesitation. Sincerely, Colin Fisher
Excellent great
Satisfied repeat customer
The quality and prices are always great and very good communication being able to actually speak with someone with any questions regarding their products or my order.