Admins and parts persons are very…
Admins and parts persons are very helpful!
TruPar.com® (trupar.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
Admins and parts persons are very helpful!
I deal with Liam he is spot on every time from getting the right parts to the delivery is very fast
Product received in a short amount of time. Great communication. Friendly sales staff. Very fair pricing. Impressed with all aspects.
Fast easy ordering. Excellent pricing. Fantastic CS.
Took the ti.e to make sure part was the right one. Very helpful.
The website was easy to navigate. The order delivered quickly.
I was concern I would be unable to find spare part for this old engine. Parts came exactly to specifications.
One of the parts received wasn't even remotely close and no one will call me back to complete my order. I have called several times now asking for parts since I can't look them up on your website (model isn't in the searchable system unless I already know the part number, which is what I am calling trupar for). I just need a main lift mast seal and a tilt cylinder seal... Surely with how boastfully confident your website language is, you could source these for me (so far you can not). I don't normally like to leave revealing reviews but if your system is going to harass me for my feedback faster than your employees can call me back, I am going to share my honest experience.
Great lead time and price
I googled my part and there website popped up with the part so I ordered it was the wrong size and I called to return it and they would not budge on 25% restocking fee both guys that I spoke with act like they own the place Keep that in mind If you buy anything from this company You are better off buying local
The item quantity was listed incorrectly and the site did not stand by the error. I was given the option to return but not offered the error in my favor or a discount on the rest of the volume that I needed.
TruPar.com is my go to source for Hyster parts. Good quality and timely shipping.
Luke Dosen does a great job of finding the parts I need, and in a timely manner. He even provides diagrams to make sure you are ordering the correct part.
GREAT PRICE, AND AWESOME TIME OF SHIPPING, THANK YOU
The shipping was super fast. Received part one day earlier than expected.
Adam was a great help to me trying to find an attachment to my forklift! The team is always helpful when you need assistance.
Found parts that everyone else said is discontinued
The representative I dealt with was excellent! He was able to ship my replacement starter right away, but he also had to send through a warranty call tag for the malfunctioning starter. I have not seen or heard anything regarding the failed starter! I know it left his hands but who ever is supposed to handle it has not! Not a good business practice, I know as a warranty it may be rejected but how about a try??
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