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Education & Training

Tryinnerly

Claimed

567 reviews

3.1567 reviews
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About Tryinnerly

Data updated
Website
tryinnerly.com
Category
Education & Training
Location
Singapore
Status
Unclaimed
Last 12 months
567 reviews
Replies to negative
99% (217/219)
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[email protected]tryinnerly.com

Is Tryinnerly legit?

Tryinnerly (tryinnerly.com) has a 3.1 out of 5 rating on OK.one, based on 567 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 35% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Price, User experience, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers find the platform fun, quick, and engaging, appreciating the smooth user experience when taking the test. Many people enjoy the immediate feedback and find the process of answering questions quite straightforward and interesting. Individuals often mention that the assessment provides a fun challenge and keeps them entertained during their free time. However, some customers also noted unexpected issues with ongoing payments and surprise charges. Reviewers frequently mentioned being charged recurring subscription fees without clear advance warning after paying the initial small test price. People expressed frustration regarding unexpected charges and the difficulty of preventing these automated renewals.

Auto-generated from all reviews of this business. For reference only.

What people say

R
Razvan NavzarRomania · 1 review · Experienced 2026-07-30 ·

I was charged USD 39.99 under the…

I was charged USD 39.99 under the merchant name PAY-INNERLY.COM on July 30, 2026, using a ZEN virtual card. I contacted the company immediately and provided the merchant name, amount, date, approximate time, transaction ID, card issuer and the last four digits of the virtual card. Instead of investigating the transaction, customer support repeatedly sent me the same generic email asking for the last four digits of the “physical card” used for the payment. No physical card was used. I had already clearly explained that the transaction was made with a virtual card. They have not explained why they cannot locate a transaction processed under their own merchant name, have not confirmed the cancellation of any possible subscription and have not provided a clear refund date. My experience so far has been extremely concerning: an unexpected charge, unclear subscription or payment conditions and customer support that repeatedly ignores the transaction information already provided. Since the matter has not been properly resolved, I am proceeding with the formal dispute through my card provider. I will also report the website, the service and its payment practices to the relevant consumer protection authorities, payment service providers and other competent authorities so that the matter can be reviewed. I recommend being very careful, keeping screenshots of every step and contacting your card issuer immediately if you notice a charge from PAY-INNERLY.COM.

Reply from Tryinnerly2026-07-31

Thank you for your feedback. We understand your concern about the charge. We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance. Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.

L
Lorna KeatingCanada · 3 reviews · Experienced 2026-07-29 ·

This is a scam to get you to commit to…

This is a scam to get you to commit to ongoing payments without a quick and easy way to cancel

Reply from Tryinnerly2026-07-30

Thank you for your feedback. We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance. Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable. Subscription management options are available in the account Settings section. Open Settings from the top navigation panel, scroll down, and click the Cancel button.

C
Carol AslinZambia · 3 reviews · Experienced 2026-07-30 ·

I wanted to share my experience with…

I wanted to share my experience with TryInnerly in case it helps others. I only intended to make a one-time purchase and was surprised to discover I had been charged a recurring subscription for April, May, June and July. After contacting customer support, the company refunded only the July payment, stating that the earlier charges were outside their refund policy. They also confirmed that my subscription has now been cancelled. This was their response: “Unfortunately, we’re unable to issue refunds for the subscription charges from April, May, and June, as they fall outside the refund eligibility period under our refund policy.” If you’re considering purchasing from TryInnerly, it’s worth checking carefully whether your purchase includes an ongoing subscription and reviewing your account and bank statements regularly. This was my personal experience, and I hope it helps others avoid any unexpected charges.

Reply from Tryinnerly2026-07-30

Thank you for your feedback. We would like to clarify that Tryinnerly is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance. Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at [email protected] so we can review your case and assist you, including reviewing your refund request where applicable.

Evelyn; SparrowUnited Kingdom · 125 reviews · Experienced 2026-07-30 ·

Worth a shot?

I had to give this a go and I was surprised that my IQ has dropped significantly since I last took one; with Mensa But in all fairness it is gone midnight I’m tired and I rushed through all of the test

Reply from Tryinnerly2026-07-30

Thank you for your feedback. We're glad to hear that you gave Tryinnerly a try! We understand that test performance can be affected by fatigue and time pressure, so we'd encourage you to take the tests again when you're well-rested and have more time to focus. If you have any questions about your results or need any assistance, please feel free to contact our support team at [email protected]

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