Excellent communication and go the…
Excellent communication and go the extra mile to accommodate customers.
TSM Aquatics (tsmaquatics.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-10.
Excellent communication and go the extra mile to accommodate customers.
I received 5 fish two weeks ago. They arrived healthy and acclimated nicely to my tank on the day of their scheduled arrival. All fish have been happily eating pellets and frozen foods since day 1. I am extremely satisfied and will definitely be a returning customer.
Great communication. Fish arrived healthy and started eating within minutes to hours of acclimation (same day for all). Still doing well. Will definately, and have ordered from again.
Fish were not quarantined and they died within three weeks
My three fish came in healthy and were active within the tank the next day. Beautiful fish and I cant wait to watch my angel grow. I will definitely use TSM again. The fish arrived and were very well packaged. Thanks again TSM for the easy purchase process and providing great service all the way through
I purchased 11 fish and 3 shrimp online, a large number of new fish to dilute aggression from the established residents. Some were pre-ordered for pick up following 30 days in quarantine. I picked them up curbside. All are healthy at 10 days except for two of three pajama cardinals, which disappeared overnight on day 7. Though I never saw any aggression to the pajama cardinals, they were about 1.5 inch size, and I suspect they got picked on. The remaining pajama cardinal is doing fine. As far as the purchase process, it was smooth and without hassles, and the fish were perfectly bagged for transport. I will definitely purchase from TSM again.
All of my fish have come from TSM.....ALL are beautiful, and healthy!
Communication was lighting fast and fish arrived alert and very healthy. Was eating right away as advertised as well.
Fish were in great shape upon arrival. 5 star service and communication throughout the entire process.
I asked for something and I got it period. The zoa’s were all that.
Great packing, customer service and healthy fish! 10/10
Having been in the hobby for close to 2 decades , disease free marine fish are an exception rather than the rule , the fish I picked up from TSM were exceptional , not a scale out of place, feeding right away, even a juvenile regal angel was feeding right out of the bag ! Never had this experience ! I have all fish in a molly quarantine tank ready to be transferred to my display soon. Well done TSM!
Great experience with Matt and TSM for a group of 5 quarantined tangs. Flexibility in shipping, ended up canceling one fish since I found my preferred replacement elsewhere - no problem. Will definitely order again. Thanks again TSM!
Great transaction. There was a shipping issue but not their fault. Luckily the fish were ok and doing great!! Will absolutely buy from them again. Already gave them fish to look out for! Thanks again!!
Two new fish, a powder brown tang and a one-spot rabbitfish. They are absolutely wonderful. The folks at TSM were wonderful, too. First, they held onto the tang for months while I wasn't ready for it. They also took a pre-order for the rabbitfish knowing that they could get one although they didn't have it yet. All the while, communication was excellent.
I have ordered from these guys 4 times and I couldn't be happier with the quality of the livestock and the packaging. My emails are answered quickly and clearly. I have had mixed results when quarantining fish at home, even after 28 years in the hobby. I no longer need to QT my fish at home, temperature acclimate and put them in. The fish have always come with a SG of 1.025, matches my tank perfectly. Never a problem! Can't go wrong with these guys!
This was the most amazing fish by experience ever. Thank you
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