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Animals & Pets

TSM Aquatics

62 reviews

4.662 reviews
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About TSM Aquatics

Data updated
Website
tsmaquatics.com
Category
Animals & Pets
Location
United States · Sewell
Status
Unclaimed
Replies to negative
20% (1/5)
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Is TSM Aquatics legit?

TSM Aquatics (tsmaquatics.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 20% of negative reviews. Last updated 2026-08-10.

What people say

P
Paul Wilson · 2 reviews · Experienced 2023-10-03 ·

Variety of fishes

It has a with a wide variety of colorful and exotic fish. It's a great place for both seasoned aquarists and beginners looking to start their own salt water fish tanks.

j
joshua vu · 1 review ·

First time purchasing from TSM

First time purchasing from TSM. I'm very careful with my tank going thru quarantine and ensuring a parasite/disease free tank. My tank had been going on over 4 yrs without any new additions. I decided to pay a lot extra for Quarantined fish to ensure the health of my current fish and the stability of my reef tank would be safe. After 2 days of placing the new fish into my tank I noticed my other fish start scratching and was getting covered with what appeared to be velvet. I contacted TSM and they stated no way it could be from their fish. I explained my fish had all been QT'ed and my tank went thru fallow years ago to ensure a clean tank which had no issues for over 4 yrs until the new fish from TSM. I sent them a video of their fish swimming erratically and they responded the fish was normal and fine. On the 3rd day, the fish I sent them a video of theirs died and the rest of my fish were covered in white sand like spots which confirmed velvet. I then contacted them again and they would not refund and continued to deny that the velvet did not come from their fish which was ironically the first to show symptoms and die.

B
Britt Michael · 2 reviews ·

Such a great place with good deals!

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Nina Collen · 27 reviews ·

Excellent Company.

TSM is the best when it comes to producing high-quality aquariums. I ordered from this shop every time I wanted to upgrade my collection. They provide everything I need to keep my fish safe, as well as accessories to make my aquarium look beautiful. This store will definitely appealing to you.

M
Monique Lopez · 23 reviews ·

Big and responsive

I ordered a big aquarium here and, I received it without any damage. The shop was responsive and the size of the aquarium was true. My fish loves it! Thank you!

E
Eulalia Rocha · 18 reviews ·

no good customer serviceee

D
Darrell Brady · 3 reviews ·

Poor customer service

Poor customer service. Will not answer phone calls or return voice mail or reply to emails.

M
Monica Persson · 25 reviews ·

I really wanted to buy some fish items

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Kristen Siegel · 1 review · Verified ·

Great service and very healthy fish.

M
Maria Alcazar · 1 review · Verified ·

I will give a 5 star review on my first…

I will give a 5 star review on my first purchased, my fish arrived healthy and ready for they home. Packing was excellent and on time.

C
Chase · 2 reviews · Verified ·

Great experience!

First experience ordering from the folks over at TSM. Fish arrived in perfect health, and happy as could be. Team was very fast in setting up deliver day after QT was completed. Will definitely be ordering more livestock in the future from TSM!

J
Julia P. · 1 review · Verified ·

Healthy livestock, great customer service.

I am very pleased with my order and the customer service provided by TSM Aquatics. Before placing my order, I contacted TSM Aquatics because I wanted to make sure my order will be shipped after a specific date due to my vacation plans. TSM Aquatics team was very helpful and easy to communicate with. The livestock (Blue Hippo and Foxface Lo) arrived carefully packed, fat, and healthy. After proper acclimation, I moved them to separate observation boxes inside my DT, and they have readily accepted nori and frozen Mysis right away. They are in DT now, healthy and eating well.

A
Adam Kanack · 1 review · Verified ·

Great packaging and healthy fish!

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Keith · 2 reviews · Verified ·

Highly Recommended!

This was my second order from TSM Aquatics and it was absolutely perfect. All four Anthias arrived alive and in great shape and are doing fantastic in my display tank. I HIGHLY recommend TSM Aquatics!

D
David DelFratte · 3 reviews · Verified ·

Great service & quality livestock

Great service. Healthy fish. Eating right away. What else can you ask for ? Tks !

L
Lee Wishnov · 2 reviews · Verified ·

Great as always

Great as always. Got 4 female anthias. Pleasant surprise that 1 was transitioning to a male . They were eating pellets immediately for me. When in another store I asked them to feed dry food and the fish would not touch it. Always happy with my TSM purchases. Have fish I purchased from them 2 years ago and getting really big.

V
Victor Williams · 1 review · Verified ·

Great service

The staff was friendly and professional with an amazing selection of fish.

B
Ben Farrow · 3 reviews · Verified ·

Wonderful blue hippo & yellow fin wrasse

Wonderful fish (blue hippo & yellow fin wrasse). Right in the tank and absolutely lovely and full of health. Will definitely use them again.

D
Dorothy Reeves · 2 reviews ·

Excellent website and buying…

Excellent website and buying experience, I got a Kole Tang and the fish came in healthy, and so far has been eating nori, and shows no sign of parasites and or diseases.

J
JOHN DAWE · 1 review · Verified ·

received the fish on a day that worked…

received the fish on a day that worked out for me