Tstrive

We’re sorry for any confusion regarding the $19.99 Peak Performance Package charge. The Peak Performance Package is a separate digital plan from the supplement order and is presented during checkout before purchase. If selected, it renews according to the terms shown at the time of order unless canceled before the renewal date. Reminder emails may also be sent before the charge is processed. That said, if you believe this plan was not selected or was added by mistake, please send your order details and prior email history to our support team at [email protected] so we can review the account, check the charge, and assist with any eligible cancellation or refund options under our policy. We understand your concern and would like the opportunity to review this properly.

We’re sorry to hear that you did not experience the results you were hoping for. Tstrive offers both one-time purchase and subscription options where available. Subscription orders renew according to the terms shown at checkout unless canceled before the renewal is processed. We understand your concern if you believed you placed a one-time order, and we would need to review the original checkout selection and account history to confirm what was selected. If a renewal order has already been processed or shipped, refund and return eligibility is handled according to our policy. That said, if you requested cancellation or a refund before the renewal shipment went out, we understand why you would want the timeline reviewed carefully. Please send your order details and prior email history to our support team at [email protected] so we can review the account, check the renewal and shipment timeline, and assist with any eligible options under our policy.

We’re sorry to hear that you did not experience the results you were hoping for after using Tstrive for 90 days. Tstrive is designed to support weight management and overall wellness, but results can vary from person to person based on individual body chemistry, consistency, lifestyle, diet, activity level, and other factors. No supplement can guarantee the same outcome for every customer. Regarding reorders, Tstrive subscription options are shown during checkout before purchase and renew according to the terms provided at the time of order unless canceled before the renewal is processed. Refund and return eligibility is also handled according to the policy provided before purchase. If you have questions about your subscription, renewal, or refund eligibility, please send your order details to our support team at [email protected] so we can review the account and assist with any eligible options under our policy.

We’re sorry to hear that Tstrive did not meet your expectations. Tstrive is designed to support weight management and overall wellness, but results can vary from person to person based on individual body chemistry, consistency, lifestyle, diet, activity level, and other factors. No supplement can guarantee the same outcome for every customer. Our refund and satisfaction policies are provided before purchase so customers can review the terms before ordering. If you believe your refund request was not reviewed correctly, please send your order details and prior email history to our support team at [email protected] so we can review your case and assist with any eligible options under our policy. We appreciate your feedback and understand your frustration.

We’re sorry for any confusion regarding the subscription and additional charge. Tstrive does not force customers into subscriptions. Subscription options are selected during checkout and are offered at a discounted rate compared to the standard one-time purchase price. The $33 charge you mentioned is not a fee simply to cancel. If a customer cancels before the second subscription charge is processed, the discount difference between the subscription price and the standard retail price may apply, as outlined in the subscription terms provided before purchase. If you have questions about your specific account or charge, please send your order details to our support team at [email protected] so we can review and clarify further.