Tstrive

Thank you for your feedback. We’re glad to hear that the product worked well for you, but we’re sorry to hear that the checkout and support experience felt frustrating. Any additional offers shown during checkout are optional, and customers can choose whether to add them or continue with only the original product selected. These offers are often made available one time for new customers at discounted rates, but they are not required. The $19.99 monthly charge appears to relate to the Peak Performance Package, which is a separate digital support plan from the supplement order and is presented during checkout before purchase. If you had trouble canceling it or feel that your support experience was not handled professionally, we would like to review that. Please send your order details and prior email history to our support team at [email protected] so we can check the account, confirm the cancellation status, and review the communication.

We’re sorry to hear that you have not experienced the results you were hoping for. Tstrive is designed to support weight management over time, but results can vary from person to person based on individual body chemistry, consistency, lifestyle, diet, activity level, and other factors. Regarding the additional charges, any subscription or optional plan selected during checkout renews according to the terms provided at the time of order unless canceled. That said, if you emailed multiple times and did not receive a response, we understand your frustration and would like to review the account history. Please send your order details and prior email history to our support team at [email protected] so we can check your original order, review the additional charges, confirm the cancellation status, and assist with any eligible refund options under our policy.

We’re sorry to hear that you did not experience the results you were hoping for. Tstrive is designed to support weight management over time, but results can vary from person to person based on individual body chemistry, consistency, lifestyle, diet, activity level, and other factors. Regarding the subscription, Tstrive does not sign customers up automatically. Subscription options are selected during checkout and renew according to the terms shown at the time of order unless canceled. If you had trouble canceling or believe a subscription was added by mistake, please send your order details to our support team at [email protected] so we can review the account, confirm the subscription status, and assist with any eligible options under our policy.

We’re sorry to hear about your frustration and the concerns regarding the charges after cancellation. Tstrive offers subscription options that renew according to the terms shown at checkout unless canceled before the renewal is processed. Some orders may also include more than one active plan, such as a supplement subscription and a separate digital plan, depending on what was selected during checkout. Each subscription must be reviewed and canceled based on the specific account details. That said, if a cancellation was submitted in May and charges occurred in June and July, we understand why you are asking for the account history to be reviewed carefully. Please send your order details, cancellation confirmation, and prior email history to our support team at [email protected] so we can review both charges, confirm which subscriptions were active, check the shipment status, and assist with any eligible refund options under our policy. We understand your concern and would like the opportunity to review this properly.

We’re sorry to hear that you did not experience the results you were hoping for. Tstrive is designed to support weight management over time, but results can vary from person to person based on individual body chemistry, consistency, lifestyle, diet, activity level, and other factors. Regarding cancellation, this is not a fee simply to cancel. Tstrive subscription plans are offered at a discounted rate compared to the standard one-time purchase price, and the subscription terms are provided before purchase. If a customer cancels before the second subscription charge is processed, the discount difference between the subscription price and the standard retail price may apply. Our refund and satisfaction policies are also provided before purchase so customers can review the terms before ordering. If you have questions about your cancellation, refund eligibility, or account charges, please send your order details to our support team at [email protected] so we can review and assist with any eligible options under our policy.

We’re sorry to hear that the results have not matched what you expected and that the renewal process caused frustration. Tstrive subscription options are shown during checkout before purchase and renew according to the terms provided at the time of order unless canceled before the renewal is processed. Renewal reminders may also be sent before the charge so customers have time to make changes or cancel before the next order. If you believe you did not select a subscription, did not receive the reminder email, or were charged after requesting cancellation, please send your order details and prior email history to our support team at [email protected] so we can review the account timeline, confirm the subscription status, and assist with any eligible return or refund options under our policy. We understand your concern and would like the opportunity to review the case properly.

We’re sorry to hear about your frustration. Tstrive subscription options are shown during checkout before purchase and renew according to the terms provided at the time of order unless canceled. We do not want any customer to feel misled or that their concerns were not reviewed properly. If you believe you were charged incorrectly, had more than one subscription active, or had difficulty canceling, please send your order details and prior email history to our support team at [email protected] so we can review the account, confirm the subscription status, and assist with any eligible options under our policy. We understand your concern and would like the opportunity to review this properly.