Ulta Lab Tests (ultalabtests.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
L
Leah Jackson · 1 review · Experienced 2026-03-21 ·
★★★★★
Game changer for high priced routine lab work!
After my thyroidectomy in '18, I have had routine lab work for my replacement thyroid hormone. The lab work became to expensive to afford even with insurance. After finding Ulta Lab Tests, I have saved thousands of dollars a year on these unavoidable tests. I love that I can order my test and schedule it in advance. I don't have to wait long to have my blood drawn. I love the people at the patient service center I go to. I really love not having to wait for my doctor to call me with my results. I can see all of my results for every test I've had done. I can see trends immediately and if I need to share them with my doctor, I can very easily. I also appreciate that there is a brief explanation about each test and what the results are used for. With any test you buy, you can print out information telling you if you need to fast or any other preparation you need to make for it. It also tells you how long you can expect to wait for the results. I recommend Ulta labs to everyone, including doctors because it's a valuable option for those without insurance. I also like that I don't have to ask my doctor for permission to have lab work done. If I want to check on my heart or liver, I do it. If I want to check for infection or see if my electrolytes are balanced, I do it. I can order any test I want. The only limitation is money.... and if my body can actually give that much blood, lol. I also really appreciate that there is always a coupon code in my email for a percentage off the test(s). It may not seem like a lot comes off for 1 or 2 tests, but if you have a battery of tests, that coupon could be over $100 off. I love Ulta Lab Tests and I don't see myself every going back to conventional lab work through a Dr visit and insurance.
I was pleasantly surprised by how easy it was to book the tests here and send them to Quest Diagnostics. The prices are incomparable.
J
James Pratt · 2 reviews · Experienced 2026-03-23 ·
★★★★★
I had a great experience with Quest…
I had a great experience with Quest labs, made my appointment online and was seen the same day, when I arrived the self-checkin machine didn't work properly but a tech got me in before my appointment time and was able to draw blood on the first try, I can sometimes be a hard stick, all in all everything went great, if I ever have to use them for a lab test that my doctor refuses to or doesn't think I need I will definitely go to them again.
D
Don Blake · 1 review · Experienced 2026-03-24 ·
★★★★★
Great company
Fast, excellent service, as always. And at a good price!
S
Sam · 50 reviews · Experienced 2026-03-10 ·
★★★★★
Ulta Labs is amazing..
Ulta Labs is amazing. They offer the same exact tests you can buy from Quest for a much cheaper price. You can order single tests or entire panels for very fair prices. Their customer service is quick, helpful and very good at solving issues if and when they occur though very rare. Overall very happy with them. Thank you Ulta for what you do.
V
Victoria · 6 reviews · Experienced 2026-03-10 ·
★★★★★
UltaLabs = good. Quest Diagnostics = appalling.
The UltaLabs customer experience was great. That said, their lab partner Quest is absolutely appalling. Three failed draws and the novice techs never could get it right. I called UltaLabs and they refunded me. Good on you, UltaLabs. Shame on you, Quest.
E
E. Long · 3 reviews · Experienced 2026-03-04 ·
★★★★★
Visited Ulta Lab Test to View Blood-Sugar-Monitoring Tests
I visited Ulta Lab Test's website to view blood-sugar-monitoring tests and used the chat to ask a few questions. The feedback was quick, clear, and satisfactory. A few minutes later, after leaving their website and visiting the website of the nearest test lab, I had another question for Ulta Lab Tests: would I have to pay a blood-drawing fee at the lab (as shown on the local lab's website) or would that fee be included with the two tests I was thinking of buying from Ulta Lab Tests? The chat monitor assured me it was included in Ulta Lab Test's price. I bought the tests, went to the lab, and had the tests performed. The chat monitor was right--I didn't have to pay at the lab.
Convenient service, low prices, completely satisfied with everything.
c
customer · 1 review · Experienced 2026-02-25 ·
★★★★★
Amazing service & prices...unbelievable really!
Amazing customer service via Chat feature. Website is easy to use and understand. Prices are amazing and going to Quest was easy and affordable. I am not sure why EVERYONE doesn't use this service! I got $1800 worth of labs for $130...What am I missing?
N
Nicolas Pavouris · 7 reviews · Experienced 2026-02-23 ·
★★★★★
I will definitely recommend
I will definitely recommend. Easy to use. Results are super fast.
Reply from Ulta Lab Tests2026-03-03
Hi Nicolas,
Thank you so much for the recommendation. That truly means a lot to us.
We’re glad you found the process easy to use and that your results came back quickly. Providing a simple experience with fast turnaround times is exactly what we aim for. We appreciate you taking the time to share your feedback and look forward to helping you again in the future.
C
Charles bundy · 2 reviews · Experienced 2026-02-10 ·
★★★★★
Extremely helpful to people especially…
Extremely helpful to people especially like me. I went years without blood work and my medicine and being able to get back on track because of Ulta labs is a life saver.
Reply from Ulta Lab Tests2026-03-03
Hi Charles,
Thank you for taking the time to share your experience.
Hearing that our service helped you get caught up on important blood work and back on your medication is incredibly meaningful. Access to testing shouldn’t be a barrier to staying healthy, and we’re glad we could play a role in helping you move forward with confidence.
We appreciate your feedback and are here whenever you need us again.
B
Bill Thomas · 1 review · Experienced 2026-02-09 ·
★★★★★
Perfect price
Collection was simple quick and painless. Price was fantastic! Complete results with helpful information within 16 hours and visible and able to share easily for over a year! This is my second experience being even more highly pleased!I strongly recommend this service to anyone over any competitor!
Reply from Ulta Lab Tests2026-02-11
Thank you so much for your incredible review and for choosing us again.
We’re thrilled to hear that your experience was simple, quick, and painless, and that you found the pricing to be a great value. Providing fast turnaround times with clear, complete results that are easy to access and share anytime is exactly what we aim to deliver.
It truly means a lot that this was your second great experience and that you would recommend us over any competitor. That’s the highest compliment we can receive.
We appreciate your continued trust in Ulta Lab Tests and look forward to being here whenever you need us.
— The Ulta Lab Tests Team
Quick results were needed for a lipid panel test, and ultalab came through. Appreciated the thorough and rapid test results!
Reply from Ulta Lab Tests2026-02-11
Thank you so much for the 5-star review!
We’re thrilled to hear that we could deliver the quick turnaround you needed for your lipid panel. Providing fast, accurate, and thorough results is exactly what we strive for, and it means a lot to know we met your expectations.
We truly appreciate you choosing Ulta Lab Tests and look forward to supporting your health testing needs in the future!
— The Ulta Lab Tests Team
Hello Epiphany,
Thank you for your 5-star review.
We’re glad to hear that you found the process easy to use and that your results were delivered quickly. Making lab testing simple and efficient is exactly what we aim to do.
We appreciate you choosing Ulta Lab Tests and look forward to serving you again.
— The Ulta Lab Tests Team
S
Satish Psv · 1 review · Experienced 2026-01-16 ·
★★★★★
service is very fast and results are…
service is very fast and results are accurate.
Reply from Ulta Lab Tests2026-02-11
Hi Satish!
Thank you for your 5-star review.
We’re glad to hear that you experienced fast service and accurate results. Providing reliable testing with quick turnaround times is a top priority for us, and it’s great to know we delivered for you.
We appreciate you choosing Ulta Lab Tests and look forward to supporting your future lab testing needs.
— The Ulta Lab Tests Team
R
Rachel T. · 1 review · Experienced 2026-01-15 ·
★★★★★
Great experience, quick results
Website was easy to use. Results cane quicker than expected. Customer service was fast and helpful when I needed it. Will definitely use again!
Reply from Ulta Lab Tests2026-02-11
Hi Rachel,
Thank you for the 5-star review.
We’re so glad to hear that you found the website easy to use and that your results arrived even faster than expected. It’s also great to know our customer service team was able to assist you quickly and effectively when you needed help.
We truly appreciate your trust in Ulta Lab Tests and look forward to serving you again in the future.
— The Ulta Lab Tests Team
R
RON · 5 reviews · Experienced 2026-01-14 ·
★★★★★
Easy in and out with an appointment
Easy in and out with an appointment. My first blood draw (of many, many) with absolutely no bruising! Results within 2 days!
Reply from Ulta Lab Tests2026-02-11
Hi Ron,
Thank you for taking the time to share your experience.
We’re so glad to hear your appointment was quick and efficient, and that your blood draw went smoothly with no bruising. That is always great to hear, especially if you have had many in the past.
We’re also happy your results were delivered promptly. Providing a convenient experience with reliable turnaround times is very important to us.
We appreciate you choosing Ulta Lab Tests and hope to continue earning your trust in the future.
— The Ulta Lab Tests Team
E
Eva Diana Kraft · 1 review · Experienced 2026-01-15 ·
★★★★★
I have used Ulta Labs for years and…
I have used Ulta Labs for years and have had a perfect experience every time. I appreciate so much being able to order my own tests in between Dr's visits.
Reply from Ulta Lab Tests2026-02-11
Hi Eva!
Thank you for your continued trust and for being a long-time customer.
We truly appreciate you sharing your experience. It means a great deal to hear that you have consistently had a positive experience with us over the years. Providing a reliable and convenient way for individuals to order their own lab tests between doctor visits is an important part of our mission.
Thank you for choosing Ulta Lab Tests. We look forward to continuing to support your health and wellness needs.
— The Ulta Lab Tests Team
This is by far one of the worst laboratory experiences I have ever had. I visited ULTA Lab on December 18 for two critical tests. I was clearly informed that one report would be available within 2–3 days and the other within 5 days.
Surprisingly, one report was generated the same day, but for the second test, after more than a week, I was informed that my sample had been misplaced. I was then asked to provide another blood sample, which I did at Exceptional Lab on December 22. Unfortunately, even after this, I did not receive the report, and once again I was told that the sample had been misplaced.
Now, for the third time, I am being asked to give my blood sample again. This level of negligence is completely unacceptable. The entire experience has been extremely frustrating, mentally exhausting, and distressing, especially given the critical nature of the tests.
I am deeply disappointed with the poor management, lack of accountability, and unprofessional service provided. I strongly advise others to avoid ULTA Lab, as it results in a complete waste of time, money, and peace of mind.
Reply from Ulta Lab Tests2026-03-03
Hello Dushyant,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with the third-party phlebotomist.
What you described is absolutely not the level of service we aim to provide, especially when it involves critical testing. Having to redraw your sample multiple times is understandably frustrating and distressing. We sincerely apologize for the inconvenience and anxiety this situation has caused.
Thank you for working with us to get you into a better lab location. We hope you'll give us the opportunity to earn your trust back in the future.
Sincerely,
Ulta Lab Tests
T
TK · 7 reviews · Experienced 2026-01-02 ·
★★★★★
Freedom in healthcare
Freedom in healthcare. Never again will I wait several months for a doctor's appointment only to be told they don't order a certain blood test. I went on Ulta Labs the same day, purchased the test, and got my results 2 days later. Ulta is one of the few companies in the healthcare space that empowers people to take control of their health.
Reply from Ulta Lab Tests2026-01-06
Hi TK,
Thank you so much for the thoughtful review! We love hearing that Ulta Lab Tests helped you access the exact testing you needed without delays, restrictions, or unnecessary barriers. Our goal is to make lab testing simple, affordable, and available when you need it. We truly appreciate your support, and we’re honored to be part of your health journey.
