For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Ulta Lab Tests

61 reviews

4.761 reviews
Write a review

About Ulta Lab Tests

Data updated
Website
ultalabtests.com
Category
Health & Medical
Location
United States · Phoenix
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
50% (2/4)
Do you own Ulta Lab Tests? Claim this profile for free and start replying to reviews.

Is Ulta Lab Tests legit?

Ulta Lab Tests (ultalabtests.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

T
Tester · 1 review · Experienced 2026-07-23 ·

I used Ulta Lab Tests done at Quest…

I used Ulta Lab Tests done at Quest Diagnostics inside Tom Thumb in Dallas County, TX. Quick in and out for an afternoon appointment, and complete blood test result was available online within 2 days. Satisfied.

M
Margarita · 3 reviews · Experienced 2026-07-28 ·

ULTA Labs is the Best

They are amazing. I have been able to monitor my own chronic medical conditions when my doctors have been unwilling or unable to. I cannot overstate how grateful I am for this service existing. The site is easy to use and navigate, I have never had an issue with my labwork not appearing at Quest, and the results display promptly. I have never had this easy and frictionless of an experience with any doctor in my life ever.

V
Vivek Patel · 1 review · Experienced 2026-07-02 ·

Great

Great! No Nonsense!

M
Martin · 2 reviews · Experienced 2026-07-01 ·

Simple and Efficacious

Everything worked smoothly and I had my results the same day as my blood test. Get only the tests you need -- you can have multiple tests done on one blood sample -- and shop around for the best prices.

M
Melissa D · 4 reviews · Experienced 2026-06-04 ·

Good experience, saved money, would recommend

Very clear website, easy to navigate. Good instructions and prep for what to expect and how the process works. No problems from start to finish.

C
Casey Foster · 1 review · Experienced 2026-06-06 ·

Fly by Night Labs

I ordered a lab test before I had to go on a trip. I found a lab that was open on Saturday even though it was a little bit of a drive. I end up in a terrible neighborhood and the "lab" address is a converted storage locker. I knock on the door and am told that business is no longer there. I call the number and the employee says they will drive and meet me wherever to draw my blood if I pay her an extra $65! I try to call Ulta and it takes about 5 times to reach someone. He reschedules me with a place called "Ashley's School of Phlebotomy" in the suburbs. I call and make an appointment and drive to the suburb. As I am getting there they call me back and say they cannot meet me because "they cannot get to the office because of the rain.". It is not raining where their office is. I have tried to call back Ulta numerous times but can't get anyone. Horrible experience. They really use fly by night providers for the customer experience

L
Laura · 1 review · Experienced 2026-05-29 ·

Perfect experience

Perfect experience! Quest wanted $620, purchased my tests through Ulta for $104 and had my tests completed at my local Quest. My results were in my email the next morning. So refreshing to deal with a company not trying to rip me off!

G
Gayle Eberhardt-Mitchell · 9 reviews · Experienced 2026-05-27 ·

Great selection of Tests and Affordable

I depend on Ulta for my health tests that I believe are critical at my age and with the challenges I face. The tests are affordable and the selection of tests is incredible. I have used Ulta Lab Tests for years. I highly recommend them if you are ever curious about a health concern and want to be proactive versus reactive. Love them!

V
Veronica Gann · 1 review · Experienced 2026-05-29 ·

Great!

It was very easy to use and I was able to get the test I needed without having to pay for any tests I don't need. The results were delivered fast and easy to understand. Highly recommended!

K
Kelly Morton · 1 review · Experienced 2026-05-26 ·

This website using bait and switch type advertising…

This website using false advertising techniques by stating that most all test results will be processed in 1-2 days. However if you just add the tests to the cart without opening up all test descriptions fully on another page, you will not realize that they actually state 5-6 business days or 7-10 business days. I even asked the technician and she stated 1-2 days at most. ….what bloodwork takes 5-6 business days. That is unacceptable and I will not be using this website ever again.

E
E. Leon · 6 reviews · Experienced 2026-05-15 ·

I love using UltaLabTests

I love using UltaLabTests. It’s so easy to find the labs I need, check out and schedule with Quest. It’s efficient and affordable. I know what I’m paying, versus the insurance game where I never know what I’ll end up having to pay. Also there almost always 20% off which I love.

Reply from Ulta Lab Tests2026-05-20

Thank you for the 5-star review! We're thrilled to hear that you love using UltaLabTests and appreciate the ease of finding labs, scheduling with Quest, and knowing exactly what you're paying upfront. Providing an efficient, affordable, and transparent experience is what we strive for. We're also glad you enjoy the frequent discounts! Thanks for your continued support and for choosing UltaLabTests.

L
Lisa · 2 reviews · Experienced 2026-05-12 ·

Navigation on site was easy

Navigation on site was easy. A helpful, new way for me to get bloodwork.

Reply from Ulta Lab Tests2026-05-20

Hi Lisa, Thank you for the 5-star review! We're glad to hear that you found our website easy to navigate and that our service provided a helpful new way for you to get your bloodwork done. We appreciate your feedback and look forward to continuing to support your healthcare needs. Thanks for choosing Ulta Lab Tests!

D
Dickson · 2 reviews · Experienced 2026-05-14 ·

Easy and convenient

Easy and convenient. Result next day online.

Reply from Ulta Lab Tests2026-05-20

Hi Dickson, Thank you for the 5-star review! We're glad to hear you found the process easy and convenient, and that you received your results online the very next day. We appreciate your support and look forward to serving you again. Thanks for choosing Ulta Lab Tests!

L
Lorraine · 19 reviews · Experienced 2026-05-15 ·

Fast service and fast results

Fast service and fast results. This service saved my life with answers we could then find solutions. Thanks!

Reply from Ulta Lab Tests2026-05-20

Hi Lorraine, Thank you for the 5-star review! We're incredibly grateful to hear that our fast service and quick results helped provide answers that made such an important difference for you. Helping our customers take control of their health is exactly why we do what we do. Thank you for your trust and kind words. We wish you continued health and wellness! Sincerely, Ulta Lab Tests

C
CDJ · 1 review · Experienced 2026-05-13 ·

Spectacularly awful service

Extraordinarily awful experience in the Rockford, IL location... Checked in for 5:30 appt 10 minutes early, 3 patients ahead of me in the queue. At 5:40, no one had moved. Found out there were 5:10 and 5:20 patients ahead of me STILL waiting. After knocking on the door, a polite but very harried Ulta employee opened the door and told us she was THE ONLY person staffing the place. She was doing everything, from administrative to blood draws. At 6:00 a patient scheduled for5:10 was admitted. I left. Tried to contact the company through the website... I get an ERROR 500 screen. Tried the 800 number and the Scottsdale office number. No answer. To any (non-AI) Ulta person reading this: I'VE STOPPED PAYMENT. I am definitely up for the fight if you try to bill me. To prospective new patients: Stay the hell away.

Reply from Ulta Lab Tests2026-05-20

Hello Thank you for your feedback, and we sincerely apologize for your experience at the 3rd Party Patient Service Center. We completely understand your frustration with the extended wait time and the staffing situation you encountered. While we appreciate your recognition of the employee’s professionalism under difficult circumstances, we agree that this experience did not meet the standard of service we strive to provide. We’re also sorry to hear about the issues you experienced trying to contact us through phone lines. It sounds like you may have tried to reach us outside of business hours. We understand your disappointment and appreciate you bringing this to our attention. If you could email us at [email protected] or call us during business hours, we'd like the opportunity to look into the issue and make it right. Customer Service | Ulta Lab Tests Email: [email protected] Phone: 800-714-0424 M-F: 6am-6pm (Arizona) Sat-Sun: 8am-3:30pm (Arizona)

M
Maria Brennan · 5 reviews · Experienced 2026-04-22 ·

Affordable Labs

Ulta makes it easy to get the labs I want and saves me money in the process. I can make better decisions about my help thanks to Ulta making it affordable.

Reply from Ulta Lab Tests2026-05-13

Hi Maria, Thank you for the 5-star review! We're thrilled to hear that Ulta Lab Tests makes it easy and affordable for you to get the labs you need. Helping our customers make informed decisions about their health is exactly what we strive for. We appreciate your support and look forward to continuing to serve you!

M
Michael Stolnicki · 1 review · Experienced 2026-04-16 ·

Very easy

Very easy. Result came back quick and clear. The only minor item is that they have a very long list of tests. Many of them are the same test with a different name.

Reply from Ulta Lab Tests2026-05-13

Hi Michael, Thank you for the 5-star review! We're glad to hear the process was easy and that your results came back quickly and clearly. We also appreciate your feedback regarding our test selection to make navigation and test selection more user-friendly. Thanks for choosing Ulta Lab Tests!

Z
Zzba Bazz · 2 reviews · Experienced 2026-04-18 ·

Great service!!!

Reply from Ulta Lab Tests2026-05-13

Thank you for the 5-star review! We're thrilled to hear you had a great experience with our service. We truly appreciate your support and look forward to serving you again in the future. Thanks for choosing Ulta Lab Tests!

N
Nikki G · 8 reviews · Experienced 2026-04-17 ·

Great way to order tests

Great way to order tests. It was very easy to follow the instructions and get my blood drawn at my local Quest, and it was also very clear how to get the results. I will definitely use this service again.

Reply from Ulta Lab Tests2026-05-13

Hi Nikki, Thank you for the 5-star review! We're so glad to hear that the process was easy to follow, from ordering your tests to getting your blood drawn and accessing your results. Providing a simple and convenient experience is our goal, and we’re thrilled to know you’ll be using our service again. Thanks for choosing Ulta Lab Tests!

C
Courtney Peralte · 1 review · Experienced 2026-03-23 ·

Cheap and easy

It was cheap, easy to schedule and I got my results back fast.