Ultimate Pet Nutrition (ultimatepetnutrition.com) has a 4.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 74% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Food agrees with my older dog and his skin issues are better. Have two other dogs and saw no difference. Food is very expensive and I will probably have to switch to something more cost effective. Delivery time is horrible - 10 days for delivery is not acceptable these days.
Pets love the food. I didn’t love my latest experience. Ordered 4 of the 48oz bags and received only 3. The packing slip in the box matched my order of 4. I used your text feature and the person was not helpful. Claimed they were waiting on the shipping team to respond and she said she would email. Did hear anything for 4 days. Called and the support team there was great and sent my missing bag out that day. Makes me nervous about putting in another order.
Hello Michael. My name is Shayne, I am with Ultimate Pet Nutrition. I would like to apologize on behalf of Ultimate Pet Nutrition for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I have forwarded your review to our service teams so we may better our customers experiences going forward. We hope you give us another shot. If you ever have any questions, please do not hesitate to reach out. You may email me at [email protected]. Have a nice day.
I'm upset that the orders take too long to arrive because then I have to go back to my dogs original food of Pure Balance wet and dry. My dogs seem to like your food but I don't see any real changes in them so I may just cancel all orders, but not sure yet. How long does it really take to notice a difference in my 3 dogs?
My dog Marley absolutely loves the freeze- dried food. I think that the Chicken flavor is her favorite because the chicken teats "disappear" in no time. She will not eat any other "kibble". When Marley's freeze dried food ran out it looked like she would rather "starve" than eat other food. We had to give her food scraps and wet cat food until her order came.
I placed an order on July 4 and I still have not received it. Apparently the shipping company that is being used doesn’t have a very good tracking system so I can’t track the package I have. Now run out of the dog food and I have to go and buy it at a local pet shop. You should recon seriously consider another shipper. I’ve received packages from China in less time. Not very impressed with your company. I will have to reconsider whether I go forward with the subscription.
Hello Felix. My name is Shayne, I am with Ultimate Pet Nutrition. I am sorry to hear about your experience. I would like to escalate your review to our Customer Relations Team so that an agent can provide you with up to date tracking information and ensure you receive your order. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
I think the food is great. My dogs on the other hand have totally quit eating the food.
First class service and great products. Been purchasing this product for several months and my 2 dogs just loved it. They use to be difficult to feed.( they are bichon and very picky). Now it is a charm. They jump up and down when it’s time to eat. They also have a lot more energy. They are 9 years old but they started playing again. Lot more energy. Thanks for a great product
Initially, my Aussie, 5yr female, like the product as I had gotten the variety pack with an additional three bags of beef flavor. I noticed that she began to turn up her nose, so to speak, after the second beef bag. I figured that it was because our Aussie pup had different food. So, we mixed a little puppy kibble in her food too. I reordered another batch of food but, somehow missed getting the mixed flavors in the three bag order but, thought “Hey, there a promotional order for six bags, I will just mix flavors in that batch”. Nope, that opportunity wasn’t offered. So, when I noticed the error, I asked to cancel the order. Wow! That shipment was out the door in record time and I would need a return authorization plus pay shipping to return it. So, I will offer my older dog the food for as long as she will take it. After that, I will gift the remainder to a neighbor or a shelter and cancel my account. Thanks for letting try the product but, this taster declined the product after a few weeks. Sincerely, Scott R.
Again the delivery was late. Amazon has a difficult time getting my kids (3 small dogs) there food to them and for that reason and the price I will be cancelling our future orders.
Mollie loves the food. I hoping within the next couple of weeks we’ll see some improvement with her scratching & chewing on her legs.
Our dogs have been taking nutra thrive for a few years now. For us it's been one of those things like us humans taking vitamins. We may not show dramatic changes but we know it's good for us. Our Aussies are now 6 and 7 and continue to have good checkups and bloodwork showing that they are healthy and have no issues. We consider it to be preventative care and they will continue to get their Nutra thrive every day.
Bernie is happy with the food provided but he says your delivery agent sucks .. the worst delivery service listed on google. Im handicapped and they literally dropped it outside fence close to mailbox and street. I have a video of the driver tossing pkg to the ground but, if they had any sense and eyes, they would see i have a 40 ft ramp going down in opposite direction from where they dropped pkg
My mini goldendoodle, henry , will actually eat all his food now . He's healthy and happy . Thanks for developing an excellent dog food .
Pet is dancing for the food and consuming total. Now more energetic, playful with shine to her coat. She’s six plus years old, and acts like a puppy.
Shipping was good, and packaging is very good. The Nutra Complete arrived in good condition. We use this product as a topper to Lizzie’s other food. She eats it as her appetizer:-)!
the dogs really liked the foods taste. I kept hearing about the dangers of kibble I was looking for an alternative so I tried your dog food, I liked the way its processed so there were no ages. but I'm retired and have two dogs the expense was too great to continue with your food. so I've been looking for a cheaper way. thanks for your product its just too much for me.
Our dog is an adopted Yorkshire Terrier about 4 years old. She prefers your chicken variety more than beef. Mixed reviews on 'acceptance' and sometimes will not finish portions made. I use small portions (3 Tbls) protein (simmered chicken thighs, plain sauteed ground turkey, or plain sauteed ground beef) as 'toppers' to enhance flavor of dry food. That helps. She has totally rejected the 'chews' I ordered, so am returning those for credit. I may need to return beef dry food packages if she does not do better on those. She doesn't seem to like the flavor.
Nutra Complete has been an excellent main source of nutrition for my little dogs. They have shiny coats and eyes, plus plenty of energy. They seem to digest it well. I would like to see a lamb product too and venison, for even more variety! Keep up the great work!
We have 2 dogs that eat your food and they both go crazy over it. So far they have eaten the chicken and beef flavors and enjoy them both. Generally I mix them together and that satisfies them both.
Louie loves that I mix it in with his kibbles.
66 reviews matching