Ultrapickleball (ultrapickleball.com) has a 4.0 out of 5 rating on OK.one, based on 25 user reviews collected here. It is listed under Sports and its reputation is good. 72% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
M
Mike · 1 review ·
★★★★★
A BIG WASTE OF TIME
I emailed several requests for tracking and delivery information. I finally received a response on day seven. I.e. :
We know you had options when shopping so we want to thank you for choosing us! We are getting your packages ready to be boarded on our private jet.
Please note that a trained skydiver will attempt to air-drop your package off at your front porch. In case he misses the target, please check your backyard.
Once you package arrives please rate your experience with our team. We know that you will be on our office wall of favorite customers this year!
As promised, here is your tracking number in all its glory. If you lose this email don't worry, we have this memorized in our hearts in case you need us to send it again.
The following shipped items from order #2175 have been updated with new shipping information:
1x Onix Evoke Graphite Paddle (Teardrop Shape) - Blue
They are being shipped via Other with tracking number 4200774794058036993004166. You can see the status of this shipment at the following URL:
Please allow some time for the status of the shipment to correctly display at the above address.
Because our goal is for you to be completely 1000% satisfied with your purchase (and to have you shop with us again)we want to be your 'go-to' resource for information and products. Enjoy!
Again, thank you for choosing Ultra Pickleball
Sincerely,
The Customer Support Team
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Larry Breazeal · 1 review · Verified ·
★★★★★
Great service
Fast service even on a hard to find item. Thanks Ultrapickleball. Awesome Service!
K
Karen · 1 review · Verified ·
★★★★★
Highly recommend this company.
They were prompt and helpful with my concerns. Great Company!
C
Christi Gilmore · 1 review · Verified ·
★★★★★
Bantam EX-L Composite Pickleball Paddle
This is my second paddle I've purchased and I would highly recommend Ultra Pickleball. The fact that I could try for 30 days was a big incentive for me. I actually was going to send it back but I borrowed my friends paddle and realized I love the paddle I had. Thank you Ultra Pickleball
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Gregg Turk · 1 review · Verified ·
★★★★★
very unhappy
i was very dissatisfied with the whole transaction and would never order anything from them again. i would not have posted this but they asked for a recommendation. screwed up order, slow shipping, snotty response to my emails and no communication. the paddle was fine when it finally arrived drop shipped from Florida.
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Mike Washington · 1 review · Verified ·
★★★★★
Disappointed with service
I placed an order for a paddle and waited for a week for it to arive only to find out the order was out stock. This should have been known to the customer at time of order so I would not have wasted my time waiting on the shipment. This is very poor service and will not use this company in the future nor do i reccomend it to anybody else.
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Norm Welker · 1 review · Verified ·
★★★★★
Wife loves it for her birthday
Great racket. My wife's game improved with her very own Smasher..
There was a minor glitch about an email saying when the racquet would arrive and then shipping was delayed. When it was overdue, I emailed concern and got a quick response.
FYI: bought: Selkirk Omni 31P XO Graphite Polymer Glen Peterson Pickleball Paddle ----- it is a great racquet! It is perfect for how I hit! Only had it a week before it went - missing - BUMMER - so ordering another.
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Robert Jacobs · 1 review · Verified ·
★★★★★
pickleball set
We were missing a part and they were very good to get the correct part.
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Leo Provencher · 1 review · Verified ·
★★★★★
Awesome
The best spot to shop for pickleball equipment. Very responsive and friendly people. Will Definitely come back.
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Robert Lanier · 4 reviews · Verified ·
★★★★★
Great delivery of a good racket
I have recently started playing pickleball and this is my first pickleball racket purchase. The racket was reasonably priced (especially for a beginner) and was delivered in a matter of days. After using the racket for a few weeks, I am very pleased with the racket's feel. Would recommend to other players.
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Roy Mears · 1 review · Verified ·
★★★★★
Marking tape
Be very careful with the tape. There was only 12 inches to spare so don't over cut anything!
I found myself gathering up cut off pieces to finish the last line.
I would have thought there would be a few extra feet but not the case!
J
Jean Harvey · 1 review · Verified ·
★★★★★
Very Pleased
I had a very good experience dealing with Ultrapickleball. The product was as describe and was shipped fairly quickly. I would consider purchasing from this company again.
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Mark Petersen · 3 reviews · Verified ·
★★★★★
Where is my order?
I have not received my order in over a week unlike my first order which I received within a week. I have asked if there is a tracking number, but have received no reply.
B
Brian H · 3 reviews · Verified ·
★★★★★
Bit of a delay
Took a few weeks to get everything, but the products were perfect.
J
JP · 1 review · Verified ·
★★★★★
Excellent Service.
Great experience and excellent service! Would recommend!
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Mary Hughes · 2 reviews · Verified ·
★★★★★
helpful service
Although the product I ordered from your company did not serve my purpose, the service, and information, I received from one of your employees was very helpful. Thank you.
A
Anon · 1 review · Verified ·
★★★★★
Excellent, quick, good price.
Exactly what I ordered and very good service at a good price.
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James Propes · 2 reviews · Verified ·
★★★★★
Poor Order Process
Fist order from our Club (330 members)
Up Took my order
hit my credit card
received shipping confirmation
then got a letter they were not in stock
were were looking for new ball source and new ball type
so this was just an order for samples
our typical ball order is $700 to $1000
later they found them but in the mean time I had told club we're going to try a new type of ball -- hold that no we're not --- hold that yes we rare
