useful tool for me
this is actually a useful tool for me. needed some guide for better experince, so the agent is also helpful and nice!
Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors.Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.
Written by the business, not verified by us.Undetectable AI (undetectable.ai) has a 3.6 out of 5 rating on OK.one, based on 109 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 30% give 1 star; The business has replied to 43% of negative reviews. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the customer service team for being exceptionally responsive, friendly, and always ready to help users. People often mention that staff members provide quick answers, guiding clients smoothly through technical questions and various account tasks. Some reviewers were not happy with the subscription process and free trial terms provided by the company. Customers noted difficulties when attempting to cancel memberships, reporting unexpected charges and a lack of support during billing disputes. A few individuals also stated that they experienced issues or received no replies when reaching out for assistance.
Auto-generated from all reviews of this business. For reference only.this is actually a useful tool for me. needed some guide for better experince, so the agent is also helpful and nice!
I had an issue with an unexpected subscription renewal that I was not aware of, and I reached out to Undetectable AI's support team for assistance. The support team was responsive, professional, and understanding throughout the entire process. They took the time to investigate my case, explained everything clearly, canceled the subscription promptly, and kept me updated at every stage. Although refunds are not normally guaranteed, they reviewed my situation fairly and ultimately approved my refund request. A special thank you to Ashley, Bianca, and Kate for their patience, communication, and willingness to help. Their customer service made a stressful situation much easier to resolve. I truly appreciate the support I received and the professionalism shown by the team. Thank you again for your assistance.
Thanks so much Madison für your quick support !
I am very happy with the service and very fast in solving my issue . Thank you
Totally scam & Waste of time. I signed up for what was advertised as a 3 day trial, but I was charged for a full monthly subscription before even one full day passed. Support later told me the “free trial” only includes 250 words, and because I used more than that, the paid subscription was automatically activated. To me, that is extremely misleading. A 3 day trial should not turn into a full monthly charge almost immediately because of a tiny word limit. I asked for a refund, but instead they offered to roll over unused credits, which does not solve the issue. The service itself was also disappointing. In my experience, the rewritten text was still detected by AI checkers, and the quality was poor. It mostly felt like the tool was making the writing worse by adding awkward wording and bad grammar instead of properly humanizing it. This feels like a trap-style trial system with a weak service behind it. I would not recommend it unless you read every small detail first, because the trial is not really what most people would expect from a 3 day trial.
Hi Melis, Thank you for sending your feedback. We have sent a separate mail asking for your account email so we can investigate what happened to your account and also check our system if you got in touch with our CS team. To clarify, the 250 word limit is standard for the 3 day trial not to be abused by others, and you will be prompted for an upgrade in case you run out of credits. For those being detected by AI checkers, we would need a screenshot as proof so we can investigate if from our end, there are also several levels of writing available for you to use; from General up to University Level If you reach out to our team, we can coach you on how to use the tool properly in order to achieve the best results.
Customer support was quick, understanding, helpful and incredibly professional.
tried free trial. Found it produced sloppy horrible writing. Cancelled before the end. One year later, it tried to bill me for an annual subscription even though my subscription was cancelled.
Its a great service with a even greater support
Quick responses and an actual help was just what i needed. Thank you!
The professionalism of all members on my email thread.
Do not use this service. The pricing structure is a complete scam. They offer a three-day free trial, which is just a way to get your credit card information. After that, they prompt you to upgrade to a yearly plan, even if you initially selected the monthly option. It’s not worth it and feels like a waste of time. Overall, the entire website seems fraudulent.
Thank you for sharing your feedback! We would love to clarify how our billing works to ensure complete transparency. Every new user receives 250 free trial words immediately upon signing up. We never apply automatic charges just for creating an account or using this free allocation. Charges can only occur if you exceed those trial words and actively choose to upgrade your account yourself. For anyone looking to upgrade, our pricing page clearly breaks down the features of our monthly and annual subscription options. This allows our users to review and select the plan that best fits their specific needs before making a purchase. If you have any questions about your specific account or usage, please feel free to reach out to our support team at [email protected]. We are always happy to help!
Predatory subscription plans. The actual product does not produce text anyone could ever believe a human had written.
I never signed up for a trial yet I'm getting hit with daily messages saying they were unable to charge my card the $63.60 payment. Again, if anything I would've chosen the cheaper $5.00 payment I don't even see that amount as an option
Hi, We have sent a separate request for your information so we can pull up your account and investigate. If you were unable to receive the request, please reach out to our team at [email protected] so we can take care of your concern.
My experience has been awesome with these guys. Good quality and great customer service! It's not one of those companies that wanna just charge you a subscription fee and leave you alone. This is my first and probably last trustpilot review! Undetectable is worth it👍
Costumer service was incredible, the support team was extremely helpful and informative as she explained my situation better for me to understand :)
Hi Tom, Can you please reach out us via [email protected] and send us a screenshot of the issue so we can help you out? Thank you
When I got a problem, support team were so quick to solve it and very flexible. I really appreciate that they have such a care to the customers
I put an AI-generated text, it detected 85% AI. After humanization, the same (their own!) detector shown 83%
Hi Elena, Our team sent you a separate mail explaining how the tool can be properly used. If you could please reply to that, we would be more than happy to assist you in getting this issue resolved. It would also help if you can give us a screenshot of the result that you received. Thank you
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